Under the direction of an assigned supervisor, the Technical Support provides a variety of high level technical engineering hardware support and maintenance of computer hardware, software, and operating system problems or needs.
Technical Support Duties & Responsibilities 1
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Technical Support Requirements & Skills 1
Technical Support Job summary 2
As an Technical Support, you will use your skills to support the operations team in resolving technical problems within a facility.
Technical Support Duties & Responsibilities 2
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Technical Support Requirements & Skills 2
Technical Support Job summary 3
The main focus of the Technical Support will be the resolution of hardware and configuration issues. The incumbent will need to have excellent communication and customer service skills. Documentation, monitoring, and follow through will be important aspects of the job.
Technical Support Duties & Responsibilities 3
Technical Support Requirements & Skills 3
Technical Support Job summary 4
Under general supervision, the Technical Support installs, relocates, troubleshoots, repairs, performs diagnostic tests and preventative maintenance on personal computer workstations and peripherals. They will determine hardware requirements and needs, tests and evaluates hardware and software for efficiency, and performs related duties as required. The Technical Support will escalate issues to appropriate teams when unable to correct an issue in a timely manner.
Technical Support Duties & Responsibilities 4
Technical Support Requirements & Skills 4
Technical Support Job summary 5
This position provides end user support on all in-house applications and various desktop issues, including training of any new employee on existing desktop applications.
Technical Support Duties & Responsibilities 5
Technical Support Requirements & Skills 5
Technical Support Job summary 6
Technical Support solves clients’ toughest challenges by providing cross-industry expertise, unmatched innovation, World-class tech and talent.
Technical Support Duties & Responsibilities 6
Technical Support Requirements & Skills 6
Technical Support Job summary 7
The Technical Support provides end-to-end technical support for customers and is responsible for providing technical service of fault recording, diagnosis, problem solving, and resolution delivery for premiere customer base.