Sales Support Specialist S Job Description template and pdf with duties [2023]

Job summary 1

The Sales Support Specialist is responsible for the daily support of the sales function. Responsible for overseeing sales support functions including analyzing and reporting sales data, communicating changes to sales plans, providing knowledge about customers and competitors, communicating pricing data, and managing the operational logistics of sales meetings and activities. Communicating sales projects to marketing, evaluating and seeing through the completion of all marketing request forms and proof,iding detailed information and support to ensure the success of sales and marketing together.

Duties & Responsibilities 1

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Requirements & Skills 1

Minimum of 3-5 years of sales-related support experience
- 2-5 years of project management experience
- Strong verbal, written, organizational, time management, and interpersonal skills
- Strong computer skills including Word, Excel, Outlook, and Internet

Job summary 2

We are seeking a reliable and self-motivated Sales Support Specialist. Tasks will include writing and invoicing custom orders, working with online shipping software, interacting with the production floor, and corresponding with customers and suppliers via email and telephone.

Duties & Responsibilities 2

Stays organized and can handle multiple tasks hour to hour;
Retains knowledge, takes initiative, and communicates with coworkers;
Follows instructions and meets deadlines;
Is comfortable taking and making phone calls and communicating with customers and suppliers with excellent verbal and written skills;
Being self-directed, completing daily tasks as assigned, taking on additional work as required;
- Corresponding with customers and suppliers;
- Daily computer work with MS Office and web-based shipping programs;
- Interacting with coworkers and the production floor to ensure customer satisfaction.

Requirements & Skills 2

Is proficient in MS Office Suite;
Has excellent, accurate keyboarding skills with 50-60 WPM minimum and we test;
- Is punctual and reliable with a good work ethic;
- Enjoys working in a fast-paced environment;
- Has 5+ years of experience as an executive assistant or customer support representative preferably in a manufacturing or a B2B environment.

Job summary 3

As guided by the Sales Operations Director and team lead(s), the Sales Support Specialist provides dealer support in the areas of sales, marketing, sales/finance programs, and dealer portal navigation for those dealers in meeting their business objectives. Works proactively with the Regional Sales Managers(RSM) to aid territory management.

Duties & Responsibilities 3

Requirements & Skills 3

Experience in Business, Communication, and related field
Excellent oral and written communication skills with a strong understanding of various communication methods and proper situational use
Must possess a positive, “can do” attitude
Excellent personal and interpersonal working skills
- Proper telephone etiquette
- Demonstrates proactive thinking and strong problem-solving skills
- Must be advanced in Microsoft Excel and be proficient in Outlook, Word, PowerPoint, Access, website, and CRM software

Job summary 4

The Sales Support Specialist is responsible for supporting the sales manager’s managers coordination and administration of sales activity through AR invoice creation. Prepare sales shipping reports, open orders, and coordinate with factories and other parties. Order equipment, review and send acknowledgments to salesmen. Provide customer service to our Channel Partners by supporting their sales endeavors through any questions regarding their orders and general inquiries as directed. Also the Sale,s Support Specialist is responsible for preparing customer invoicing for equipment shipments in a job cost billing environment. Capture all equipment and freight costs and ensure proper invoicing on all orders. Process change orders and properly invoice additional costs. Adhere to and be compliant with specified revenue recognition policies. Accurately apply sales tax.

Duties & Responsibilities 4

Requirements & Skills 4

High School Diploma or GED Required
Bachelor's Degree Preferred
3-4 years of experience in a customer service / AR invoicing environment is required.
Strong project management skills, including the ability to organize and coordinate multiple tasks, communicating information in a timely fashion and with the appropriate sense of urgency.
Attention to customer needs and maintains a high level of discretion and confidentiality in dealing with sensitive material.
- Excellent verbal and written communications skills, organizational skills, mathematical skills, problem-solving, detail-oriented, and high, ly motivated.
- Ability to work both individually and as a team.
- A desire for continuous learning through cross-training.

Job summary 5

As a Sales Support Specialist, you will assist the team with estimating, processing quotes,s and orders,r entry/management. This role is a critical liaison between customer information, sales,s, and prod auction. Attention to detail and order accuracy ensures our customers receive a best in cbest-in-classce. A key component of this position is the ability to understand and maneuver through the order entry and management of the shop to the production floor. The type of individual that will thrive in this position is someone that enjoys working with customer demand and interfacing with internal departments.

Duties & Responsibilities 5

Order entry and support to ensure a smooth process to the shop floor
Assist in estimating and quote preparation
Identify and communicate manufactured and purchased parts that require long lead times
Create item master data in the business system
- Create purchasing requisitions when required
- Work with internal departments on questions or issues relating to orders
- Provide additional assistance to the sales and estimating team, as required

Requirements & Skills 5

High school diploma or equivalent required.
At least two years of experience in sales, estimating, order entry or engin, peering in a manufacturing environment.
Strong written and verbal communication skills.
- Ability to efficiently handle multiple tasks.
- Detail-oriented and organized.
- Ability to work independently.

Job summary 6

A Sales Support Specialist performs daily account administrative and sales support for customer growth and retention. Typical activities include responding to requests, gathering information, preparing spreadsheets, facilitate facilitating orders, process processing order changes, inventory feeds, website assets, and other,r sales support efforts. Working closely with Sales Director and Account Manager as needed. Reporting to Sales Operations Director.

Duties & Responsibilities 6

Requirements & Skills 6

College degree or 3+ experience in sales support.
Advanced Excel skills.
Ability to work independently as well as support cross funcross-functionalpport teams.
Administrative skills to manage multiple projects with multiple timelines.
- Problem-Solving Skills and position require attention to detail.
- Excellent communication skills.
- Excellent memory skills.

Job summary 7

The Sales Support Specialist provides administrative support to the sales team to contribute to strong customer relationships and increased effectiveness of the sales team.

Duties & Responsibilities 7

Provide exemplary customer service and administrative support to the sales team
Perform outbound customer service calls in advance of the renewal schedule
Arrange appointments for account executives
Create product and service proposals for team members
Route qualified opportunities to the appropriate sales representatives for further development and closure
- Source new sales opportunities through inbound lead follow-up
- Maintain customer records and log any customer-related issues in CRM
- Learn the company scheduling process

Requirements & Skills 7

Excellent administrative, clerical, record-keeping, and computing skills
Understanding of simple accounting procedures
Ability to multi-task, prioritize, and manage time effectively
Strong phone presence and willingness to make dozens of phone calls per day
Input into company CRM system to update customer information and track activity
Prompt attendance, dependable, with attention to detail
- Tolerance for repetitive activities in a fast-paced, dynamic, highly productive work environment
- Ability to demonstrate patience in all customer service situations; including maintaining a pleasant and professional tone
- High school diploma or equivalent

Job summary 8

We are looking for an experienced, organized, detail-oriented, and hardworking individual to join our team as a Sales Support Specialist, working alongside our lab sales team to support and organize sales operations. The Sales Support Specialist will also assist with various projects to aid the strategic sales goals of the company.

Duties & Responsibilities 8

Maintain CRM and pipeline updates
Responsible for managing customer outreach through email campaigns
Collect data and generate leads on potential partners to support sales outreach
- Researching competitors to gain an understanding of the market
- Working with multiple teams to facilitate communication and increase efficiencies to drive a high-converting sales process
- Working collaboratively with sales team members and other key executives

Requirements & Skills 8

Job summary 9

We are arsearchingig a searchingales Support Specialist.

Duties & Responsibilities 9

Manage complete process of existing customer renewals; Initiating the renewal process on time by contacting the customer, creating and sending renewal quotes, interacting with the customer by email and phone, and processing the orders including delivering licenses and invoicing
Handle the purchasing process as well as the administrative requirements
Participate actively in renewal review meetings and monthly management reporting meetings
- Support the Sales team
- Participate in continuous internal process improvement
- The skills you will demonstrate

Requirements & Skills 9

A proven experience dealing with client contracts
An eye for detail and numbers
Valuing high-quality work
Autonomous and proactive with a strong ability to work effectively as part of a team
- Excellent communication skills and strong relationship-building capacity
- Knowledge of Salesforce.com or a similar CRM
- A degree in Business or related field

Job summary 10

The primary responsibility of the Sales Support Specialist is to serve the needs and fulfill the expectations of customers. The Sales Support Specialist will be the main point of contact for the customer from the acceptance of an order through its successful delivery and installation. The Sales Support Specialist will manage all aspects of the order to ensure that the customer receives the right products, at the right location, and the brand right time.

Duties & Responsibilities 10

Requirements & Skills 10

Associates degree required; Bachelor’s degree preferred
1-3 years in customer service, order management, sales support, or related function