Massage Therapist Job Description

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Massage Therapist Job Description

Job descriptions
Healthcare and Medical

Job summary 1

The Massage Therapist provides guests with treatments as advertised by the spa and excellent guest service to support the property as well as the brand positioning.

Duties & Responsibilities 1

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Perform scheduled massages by policies and procedures and brand standards
Stock and ensure the cleanliness of massage rooms and equipment
Provide a high level of guest service at all times to all guests of the spa
- Comply with attendance rules and be available to work regularly.
- Adhere to all company policies and procedures
- Perform any other job related duties as assigned.

Requirements & Skills 1

Ability to stand, bend and perform duties required for specific modalities
Ability to stand and move throughout the spa and continuously perform essential job functions.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, the public, etc.
- Should know anatomy and physiology
- Must possess at least 500 hours of hands-on the massage experience
- Must provide reputable school certification

Job summary 2

Our Massage Therapists are an important part of a patient’s treatment and recovery plan. They are hands-on caretakers, working with skill and knowledge to relieve pain, help heal injuries, improve circulation, relieve stress, increase relaxation, and aid in the general wellness of our patients.

Duties & Responsibilities 2

Accurately document and maintain client records and necessary department paperwork promptly.
Clean, organize, and maintain the work area and disinfect after treatment.
- Assess patients' soft tissue condition, joint quality and function, muscle strength, and range of motion and develop a treatment plan.
- Communicate with patients about their medical histories, problems, and pain and answer patient questions and concerns.
- Perform therapeutic massage in a variety of modalities to the soft tissues and joints to provide treatment for medical conditions and injuries.

Requirements & Skills 2

Job summary 3

The Massage Therapist applies techniques and therapies to positively affect guests’ health and well-being. The Massage Therapist is responsible for a high level of guest service as described in the department's guest service standards.

Duties & Responsibilities 3

Massage and knead muscles and soft tissues for health and well-being
Recommend beneficial exercises for continued health
- Keep work area clean, organized, and sanitized
- Recommend retail products for guests’ needs
- Recommend and schedule guests future appointments

Requirements & Skills 3

Job summary 4

We are seeking a Massage Therapist to join our team!

Duties & Responsibilities 4

Greet and service members in a friendly and professional manner
Provide individualized massage therapy services and treatments that meet the client's needs
Initiate, develop, and maintain personalized relationships with clients
Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
Handle guests’ questions and concerns professionally and courteously
Promote and sell massage therapy services and treatments and encourage repeat business
- Regularly attend, participate in, and support training and staff meetings for the spa
- Remains current on certifications and new trends in the industry
- Other duties as assigned

Requirements & Skills 4

Applicable education, licensure, and credentials to perform massage therapy
Current CPR/AED and First Aid certification

Job summary 5

Support and promote the image, service, and standards of the Spa. Perform all treatments in a clean, calm, and relaxing environment. Be a resource to guests on massage therapy and retail products. Be a team player, promoting the entire property and its offerings.

Duties & Responsibilities 5

Requirements & Skills 5

Job summary 6

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. A Massage Therapist provides a variety of touch modalities for our guests as listed in the Spa Menu which includes massage and body treatments. Using outstanding guest service, the Massage Therapist will also suggest products and services that meet the individual needs of each guest.

Duties & Responsibilities 6

Create memorable experiences with a warm, welcoming personality that can relate to guests and associates
Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty
Share your passions and knowledge of the services and amenities available to guests to help them feel at home
Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met
Maintain training and credit hours required to sustain state issued Massage Therapist license
- Restore and restock treatment rooms neatly and professionally after each service
- Ensure the privacy of each guest
- Provide consultation to guests as needed to determine their unique needs and expectations

Requirements & Skills 6

Experience. Previous experience providing spa treatments to others is required.
People Person. The best part of serving others is creating experiences for them that go beyond the expected.
Great communicator. Providing amazing experiences requires the ability to communicate effectively with guests, team members, and resort leaders.
A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring attention to detail.
Must be a United States citizen or possess a valid work permit
Must be at least 18 years of age
- Must be able to work well under pressure
- Must be able to accurately follow instructions, both verbally and written
- Must be highly detailed orientated

Job summary 7

Provides exceptional guest service while providing massages and body treatment services to guests according to the Spa standards and procedures.

Duties & Responsibilities 7

Provides consistent professional massage modalities and body treatments by spa protocols and accepted certification practices to male and female guests. Develops an appropriate treatment plan based on the guest's needs and requests. Does not provide medical advice.
Provides the highest level of customer satisfaction by listening to and understanding guests' needs and desires. Maintains and expands the patronage of the spa and salon by actively promoting/upselling additional treatments, services, and retail products. Maintains knowledge of other services and amenities of the property. Explains the features and benefits of spa products, treatments, and services to guests. Provides answers to pre-treatment and post-treatment questions.
- Manages time efficiently to maintain a tight schedule, prepare for guests and execute all treatments. Monitors schedule to minimize delays.
- Demonstrates respect, sensitivity, and concern for guests' needs in a professional manner.
- Uses computer systems to accurately enter information, chart, and document each guest saw.

Requirements & Skills 7

Diploma or certification in Massage Therapy required to obtain a license/permit in the state/county/city of the spa.
Three to five years of experience as a licensed Massage Therapist in a similar environment (i.e. spa, hotel, med spa, or resort) desired. Must complete a skills assessment if conducted at the spa.
- Trained and certified in all basic massage techniques. Must be able to perform all massage treatments offered by the spa for both men and women. Able to deliver diverse massage modalities, including Swedish and Deep Tissue. Understands contraindications for massage therapy.
- Must maintain current State, County, City, or other required Massage Therapist licenses/permits. Must provide a valid original copy of license/permits as required by Spa and/or State law. A valid CPR certificate or willingness and ability to obtain one may be required.
- Requires the ability to serve the needs of guests through the use of the phone, computer, and face-to-face interactions. Contacts sometimes contain confidential/sensitive information so require the ability to use discretion. Must demonstrate a positive attitude and professional demeanor. Requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction.

Job summary 8

A Massage Therapist performs several varied types of massages and body treatments on guests.

Duties & Responsibilities 8

Demonstrate a high level of guest service at all times.
- Frequently check with guests to promote comfort, safety, and security throughout service.
- Suggest retail offerings when appropriate.
- Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift.

Requirements & Skills 8

1+ years experience in the field
Training/certification and licensing required by the state/country
- Present a professional appearance and confidence.
- Ability to communicate effectively with the public and other Team Members.
- Strong time management skills, and ability to work under pressure.

Job summary 9

The Massage Therapist will perform massage, body, and hydrotherapy treatments, providing special attention to each guest. They will analyze and evaluate the client's needs and use the best products and technical equipment to achieve optimal results.

Duties & Responsibilities 9

Requirements & Skills 9

This position requires a minimum formal education of a high school diploma and a minimum of one year of job-related experience.
Proficient in all components of massage therapy, e.g. anatomy, physiology, body mechanics, and various types of massage and body treatments.
License, Registration, and/or Certification Required: State or National certification in Massage Therapy.

Job summary 10

The Massage Therapist performs all spa treatments for guests consistently and professionally.

Duties & Responsibilities 10

Performs Spa treatments, Massages, Body Scrubs, Body Wraps, Watsu, etc. as trained.
Performs opening and closing duties in the Fitness Center.
Perform Fitness duties while maintaining the client's comfort at all times.
Promotes Massage, Body Treatments and all offered Spa treatments and services.
- Actively participates in other areas of the Spa Operation, Massage, Body Scrub, Body Treatment, Watsu, etc., product knowledge, and retail sales.
- Consistently offers professional, friendly, and engaging service.
- Other duties as assigned.

Requirements & Skills 10

Strong verbal communication skills.
High School diploma or GED equivalent preferred.
Previous experience as a licensed massage therapist is required.
Able to obtain and maintain a valid state gaming license.
Ability to stand for long periods.
- Occasional lifting of up to 20 lbs.
- Frequent pushing, pulling and bending.
- Work area is subject to variable temperatures and lighting.

Frequently asked questions

What is the role of a massage therapist?

A massage therapist's role is primarily centered around providing therapeutic massage services to clients. They work with individuals to help reduce stress, relieve pain, promote relaxation, improve circulation, and improve overall wellness. Here's a more detailed breakdown of their responsibilities:

Client Assessment: A massage therapist begins with a client assessment. They review the client's medical history and any current physical conditions, injuries, or areas of discomfort. They may also ask about daily activities, stress levels, and wellness goals.

Planning and Implementing Treatment: Based on the assessment, they develop a customized treatment plan tailored to the client's needs. This plan includes determining the type of massage that would be most beneficial, such as Swedish massage, deep tissue massage, sports massage, or other specialized modalities. They also decide on the appropriate pressure and techniques to use.

Performing Massage Therapy: The massage therapist carries out the treatment plan by performing massages on the client. They use their hands, fingers, forearms, elbows, and sometimes even feet to knead muscles and soft tissues of the body.

Education and Advice: They also educate clients on stretching, strengthening, overall relaxation, and how to improve their posture. They may suggest personalized self-care tips and wellness strategies to help clients maintain their health between sessions.

Maintaining Professional Standards: Massage therapists must maintain a clean, professional environment and follow all local regulations and licensing requirements. They must respect the confidentiality and privacy of clients at all times.

Continuing Education: To keep up with the latest techniques and research, they need to continue learning and developing their skills. Some regions also require massage therapists to complete a certain number of continuing education credits to maintain their license.

Self-care: As massage therapy can be physically demanding, therapists must take care of their own health and well-being. This includes maintaining good physical condition, using proper body mechanics, and taking breaks as needed.

It's important to note that while massage therapists can provide valuable services for a variety of health and wellness concerns, they do not diagnose medical conditions or replace medical treatment.

What makes a good massage therapist?

A good massage therapist possesses a unique blend of technical skills, personal attributes, and professional qualities. Here are some key characteristics:

Skills and Knowledge: A deep understanding of human anatomy and physiology is crucial, as is mastery of various massage techniques. This is usually gained through a reputable training program. Understanding contraindications for massage (when it should not be used because it may be harmful) is also important. Good therapists continue learning throughout their careers to update their knowledge and techniques.

Physical Stamina and Strength: Massage therapy is physically demanding. Therapists must have good physical endurance and strength to perform multiple sessions per day, as well as good self-care practices to prevent injury.

Communication Skills: Good therapists listen to their clients' needs and explain the treatment they're providing. They ask for feedback during the massage to adjust their approach as needed. They're also able to communicate professionally with other healthcare providers, when appropriate.

Empathy and Compassion: Many people seek massage therapy for pain relief, stress reduction, or healing after an injury. A good therapist is empathetic and compassionate, providing a comforting and supportive environment.

Professionalism and Ethics: Maintaining confidentiality, displaying proper behavior, and following ethical guidelines are critical for any healthcare provider, including massage therapists.

Manual Dexterity and Sensitivity: Good massage therapists have skilled and sensitive hands. They're able to detect tense areas, apply the correct amount of pressure, and adjust their technique based on each client's needs and responses.

Problem-Solving Skills: Each client is unique, and a good therapist is able to adapt their treatment plan to each individual's needs and preferences.

Business Skills: If the therapist is self-employed, they also need good business skills. This includes record-keeping, marketing, and managing finances.

Cleanliness and Organization: Keeping a clean, safe, and welcoming space is important. This includes sanitizing massage tools, changing linens between clients, and keeping their hands and workspace clean.

Patience and Calm Demeanor: A calm and patient therapist can help foster a relaxing environment conducive to stress relief and healing. They understand that progress might take time, especially for clients with chronic conditions.

Remember, it's essential for clients to feel comfortable with their therapist. Good rapport and trust can significantly enhance the effectiveness of the therapy.

Olivia Powell
Recruiting expert

Last updated Sep 22

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Massage Therapist Job Description

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Frequently asked questions

What is the role of a massage therapist?

What makes a good massage therapist?

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