Medical Receptionist Job Description

Job summary 1

A Medical Receptionist performs several duties, including greeting and scheduling patients and visitors, bookkeeping, calling patients to remind them of appointments, handling billing, answering and routing calls, making transactions, and keeping paperwork organized. The Medical Receptionist mainly uses telephones and computers to communicate with patients and staff, so they must have basic knowledge of computers. These receptionists frequently work during regular business hours in an office setting. Hours may vary for receptionists depending on the office's regular hours. Medical Receptionists must interact frequently with patients, medical professionals, and supervisors, meaning they must have excellent communication skills and be personable.

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

We are looking for a Medical Receptionist. Provide customer service over the phone and in-person in this Medical Receptionist role as the director of first impressions. You should apply for this Medical Receptionist role today if you are a self-starter who finds value in working in a fast-paced and dynamic environment while providing support and solutions to patients, healthcare professionals, insurance providers, etc.

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Job summary 3

We are seeking a Medical Receptionist for our medical center. To be successful, this candidate should be confident, a strong communicator, and have excellent interpersonal skills. We expect this individual to contribute efficiently to the day-to-day operations of the center.

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Job summary 4

This position functions as an integral member of the healthcare team to deliver exceptional customer service to our patients. The Medical Receptionist works alongside the clinical staff to ensure efficient patient service within the department.

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Job summary 5

Our Medical Receptionists play a large role in our organization. With your unique talents and skill set, we can achieve our mission to provide excellent patient care for the people and communities we serve.

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Job summary 6

The Medical Receptionist performs a variety of secretarial and administrative duties to assist the Medical Provider with providing patients with the highest standards of medical care and a positive customer service experience.

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Job summary 7

The Medical Receptionist operates as part of the team with other clinic support staff and healthcare providers. The Medical Receptionist performs a variety of clerical, reception, and administrative or secretarial tasks: answers and screens phone calls, takes messages, schedules appointments, obtains billing information, checks in patients, and maintains and updates patient demographic data.

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Job summary 8

We are looking for energetic, personable, motivated individuals that are team-oriented with excellent customer service skills.

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Job summary 9

We are seeking a Medical Receptionist to join our team.

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Job summary 10

We are looking to hire an experienced Medical Receptionist to help us keep growing.

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Frequently asked questions

What are the five duties of a medical receptionist?

The duties of a medical receptionist can vary depending on the size and type of medical facility they work for, but generally, the following are five key duties of a medical receptionist:

Scheduling appointments: Medical receptionists are often responsible for scheduling appointments for patients, including scheduling follow-up appointments and coordinating with other healthcare providers as necessary.

Answering phone calls: Medical receptionists are often the first point of contact for patients calling the facility, and must be able to handle a high volume of calls in a professional and efficient manner.

Greeting patients: Medical receptionists are responsible for greeting patients when they arrive at the facility, verifying their identity and insurance information, and directing them to the appropriate location within the facility.

Maintaining patient records: Medical receptionists are responsible for maintaining accurate and up-to-date patient records, including updating demographic information and insurance information, and maintaining a confidential and secure system for storing patient information.

Billing and insurance: Medical receptionists may be responsible for handling billing and insurance issues, including verifying insurance coverage, submitting claims, and answering patient questions about their insurance and billing.

These duties may vary depending on the specific requirements of the medical facility and the type of patients being served. Additionally, some medical receptionists may have additional responsibilities, such as handling correspondence, preparing reports, and managing the flow of patients through the facility.

What are the most important skills to a medical receptionist?

A medical receptionist plays a critical role in the smooth operation of a medical facility, and certain skills are essential for success in this position. Some of the most important skills for a medical receptionist include:

Communication skills: Medical receptionists must have excellent communication skills, both verbal and written, to effectively interact with patients, healthcare providers, and insurance companies.

Customer service skills: Medical receptionists are often the first point of contact for patients, and must be able to provide a high level of customer service, demonstrating empathy, compassion, and a positive attitude.

Organization skills: Medical receptionists must be highly organized, able to handle multiple tasks simultaneously, and manage a large volume of patient information in a confidential and secure manner.

Attention to detail: A high level of attention to detail is important for medical receptionists, who must accurately record and maintain patient information, including insurance information and demographic data.

Technical proficiency: Medical receptionists must have a good understanding of computer software, including scheduling and billing systems, and be comfortable with basic office equipment.

Adaptability: The medical field is constantly evolving, and medical receptionists must be adaptable, able to quickly learn new procedures, software systems, and processes.

Interpersonal skills: Medical receptionists must have strong interpersonal skills, demonstrating empathy and compassion for patients, and building relationships with patients, healthcare providers, and other staff members.

While these are some of the key skills for a medical receptionist, the specific skills and qualifications required may vary depending on the medical facility and the type of patients being served.

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