It Coordinator Job Description template and pdf with duties [2023]

Job summary 1

As an integral part of the IT department, the IT Coordinator will support the maintenance, documentation, and end-user support for the organization’s technology systems. The IT Coordinator must be highly organized and enjoy working within a fast-paced and mission-driven organization. The ideal individual will possess the willingness to learn new technologies and skills and will exercise good judgment in a variety of situations, with strong written and verbal communication, administrative and organizational skills.

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

The IT Coordinator will provide supervision for the daily operations of the IT Service Desk. The IT Coordinator is the first point of contact for all IT-related issues including monitoring performance and identifying areas for improvement. This position will work collaboratively with all Computer Services teams and external vendors, to provide effective and efficient incident management.

Duties & Responsibilities 2

Responsible for the physical management of the Service Desk space, including service desk staffing and scheduling.
Research, document, publish and update Service Desk procedures to increase Service Desk efficiency and customer service.
- Provide training and technical guidance to the Service Desk team members.
- Routinely review Service Desk customer service requests to ensure that all requests are properly documented, processed, and managed.
- Assist other technical support staff as needed.

Requirements & Skills 2

Two years of experience supporting Windows and/or macOS computers in a networked environment.
Previous success in a customer-oriented IT support group.
Ability to interact and work with faculty, staff, and students in a collegial manner.
Demonstrated success working in a collaborative team-oriented environment that balances multiple projects.
- Previous experience leading training and/or coordinating activities for an information technology function.
- High School or GED equivalent diploma
- Relevant education and experience may be substituted as appropriate.

Job summary 3

Entry Level position for an IT Coordinator who will maintain our technology equipment regularly. You will be responsible for ensuring that all computers within the company work efficiently and effectively, enabling students and employees to work without issues. One of your main duties as an IT Coordinator is to troubleshoot lab computer issues that arise during usage and to find a permanent solution to prevent future similar errors. Additionally, you will be responsible to make sure campus wifi, VOIP, network computers, printers, iPads, and media rooms are working in optimum condition.

Duties & Responsibilities 3

Requirements & Skills 3

Ability to work independently and follow instructions.
Must be able to troubleshoot hardware and software issues (Win10).
Basic knowledge of Microsoft office suite.
- Basic knowledge of networking (must know what is an Ethernet cable, patch panel, switch, router, access point, etc…)
- Basic knowledge troubleshooting printer issues.
- Basic Knowledge of VOIP (Dialpad).

Job summary 4

The IT Coordinator serves as the liaison to Corporate office departments in response to general IT requests, support, and procurement. The IT Coordinator is responsible for sourcing, procuring, and coordinating the delivery of personal technology solutions, such as monitors, docking stations, non-standard software, mobile phones, and printers. The IT Coordinator is responsible for the general administration of the IT department, including ordering and organizing necessary office supplies, maintaining common work areas, and coordinating team events. The IT Coordinator provides executive support to the IT department head, including the processing of expense reports, travel management, meeting planning/organization, and phone coverage. The IT Coordinator also will support the other IT Department leaders with function-specific or general processes and support. Occasional off-hour support may be required.

Duties & Responsibilities 4

Act as the general point of contact for the IT department; engage the right resources to support Customer requests
Source, procure and coordinate delivery of IT peripherals and non-standard software for corporate office employees
Support VIPs, and other users, with mobile phone upgrades, orders, and plan changes; monitor for international travel and adjust plans as necessary
- Act as the department coordinator for team events and meetings to support, plan, coordinate, and lead department events, such as for employee engagement or projects
- May include, but not limited to: Identifying and reserving meeting space, ensuring necessary food and beverage are provided and meeting facilities have adequate resources to accomplish the purpose of the event/meeting
- Maintain common office areas, and office supplies and manage to schedule for meeting rooms

Requirements & Skills 4

Associate’s Degree or higher in Business Administration or 3 years relevant experience with a High School diploma
Solid Microsoft Office skills (Outlook, Excel, Word, PowerPoint)
Strong aptitude to learn new tools and platforms with minimal formal training
- Experience with SharePoint team sites (Calendar, Document management), preferred
- Experience in a professional office environment
- Ability to move objects, weighing up to 30 lbs.

Job summary 5

The IT Coordinator provides information technology support. The individual is responsible for assisting end-users with their technology needs, managing and administrating our internal servers, intranet sites, and extranet sites, and assessing future information technology needs and system requirements.

Duties & Responsibilities 5

Management of IT Network
Oversight of IT Training
Management of Helpdesk Services
Supervising Emerging Technologies Analysis
Supervise training of faculty, staff, and students concerning information technology, including
- Manage and ensure the operational integrity of information technology equipment
- Evaluate the relevance of emerging technology and make recommendations on technology to be incorporated throughout the institution
- Perform other duties and responsibilities as assigned

Requirements & Skills 5

Job summary 6

We are looking for a skilled IT Coordinator who will maintain our information technology systems and networks. You will perform both technical and administrative tasks to ensure the functionality and efficiency of computer and telecom systems. An IT Coordinator must be knowledgeable in software, hardware, and networks. They must be critical thinkers and problem-solvers with great attention to detail. Since end-user support and teamwork are important aspects of the role, excellent communication and people skills are required.

Duties & Responsibilities 6

Requirements & Skills 6

Job summary 7

The IT Coordinator is responsible for taking action on assigned IT tasks including purchases, contract management, cost allocations, and service request assignments and reporting.

Duties & Responsibilities 7

Assists in budgeting for IT expenses, including the purchase of new equipment and software when necessary.
Organize and Maintain IT Contracts to ensure renewals happen on time and within the designated budget.
Forms strong bonds with equipment manufacturers and service providers so that issues can be resolved more quickly.
Prepares regular reports for IT management.
Assist in Software licensing compliance by verifying software inventory reports against license agreements.
Process assigned IT purchases.
- Ability to occasionally work or assign work during nights/weekends during critical incidents or major project implementations.
- Coordinate input and/or direct teammates handling critical incidents, SLA breaches, outages, and root cause analysis.
- Special projects as assigned.

Requirements & Skills 7

Job summary 8

The IT Coordinator provides both technical and administrative support to ensure the functionality and efficiency of computer and telecom systems.

Duties & Responsibilities 8

Requirements & Skills 8

Requires a minimum of 2 years of related IT experience
CompTIA A+ certification
Additional certifications (Network+, Security+, etc.) are a plus
Good problem-solving skills
Must have accurate administrative skills and an eye for details
- Must possess a positive attitude and personality
- Ability to read and speak English
- Ability to safely lift 50 lbs. without assistance

Job summary 9

We are looking for an IT Coordinator to assist with all technical support operations as well as be a key member of the compliance team.

Duties & Responsibilities 9

Install and configure software and hardware٫ including printers٫ network cards and so on
Develop protocols for the use of IT across departments and projects
Support or train personnel responsible for systems and networks and provide advice on the most suitable IT choices
Facilitate the interaction between end-users and higher-level support
Monitor system and network performance and organize maintenance activities (e.g. backups)
- Organize troubleshooting٫ repairs and data restoration
- Maintain licenses and upgrade schedules
- Work together with other professionals to maintain standards and functionality

Requirements & Skills 9

2+ years' experience working in an IT role or other relevant position
Profound experience in network management and help desk support
Good practical experience in managing IT systems and applications٫ troubleshooting and repairing issues
Good knowledge of TCP/IP protocols and LAN/WAN configuration
- Strong communication and interpersonal skills
- Strong organizational and coordination abilities with close attention to detail
- BSc or BA degree in information technology or computer science; additional certification (CompTIA Network+٫ CompTIA Security+ etc.) will be a bonus

Job summary 10

The IT Coordinator plays a key role in coordinating the projects. The IT Coordinator will help coordinate all projects. They keep the team on track with timelines, deadlines, and budgets. This coordination includes proper project/ticket grooming, sizing, prioritization, delivery, and metrics reporting. This role is responsible for ensuring consistency with standard prioritization and measurement processes, as well as visibility and communication with the various teams within the organization.

Duties & Responsibilities 10

Maintaining project documentation, such as project plans, resource planning, and progress reports
Assigning tasks and controlling schedules; communicating the project's progress to team members and other stakeholders, and managing the project's budget.
Collaborating with employees and vendors other team members
Monitoring budgeting and ensuring payments are approved properly for Finance.
- Delegating tasks to appropriate team members.
- Coordinate meetings and manage detailed project plans to support software/hardware.
- Act as a liaison between end-users and IT staff.

Requirements & Skills 10

BS/BA in Business or a related technical field, or equivalent combination of experience and education
2+ years' experience in a complex delivery environment
High-level experience with Project Management software or platforms like MS-Project or equivalent, Wrike platform experience is a plus but will train for success.
- O365 Teams experience a plus.
- The candidate must be a self-starter adept at thriving in a fast-paced environment with sometimes shifting and competing priorities.
- Proven experience with project coordination in a larger organization preferably the Healthcare industry