Deli Clerk Job Description
Job summary 1
The Deli Clerk assists customers by providing over-the-counter service and customer service throughout the deli department. Operates and maintains the deli production areas, frying foods, operating the rotisserie oven, etc. Receives inventory, and verifies receipt of ordered products and stocks in designated areas. Consistently provides friendly, courteous customer service to internal and external customers. Performs other related work.
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Requirements & Skills 1
Job summary 2
The Deli Clerk creates an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and the safety of others.
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Job summary 3
The Deli Clerk ensures hot and cold deli foods are prepared according to Company standards. Promotes customer service by taking and filling customer order requests and maintaining attractive product presentation.
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Job summary 4
The Deli Clerk prepares and displays Deli foods for sale by Company standards and policies. Wait on customers and provide customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
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Job summary 5
The Deli Clerk slices, packages, weighs and sells various deli products, including meats and cheeses. Maintains the presentation and cleanliness of the deli, including deli display cases. Assists Members in the deli department.
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Requirements & Skills 5
Job summary 6
The Deli Clerk is responsible for performing duties as directed by the Deli Manager and/or Assistant Deli Manager for the successful operation of the Deli Department. It is essential that as a Deli Clerk, you will present yourself professionally and courteously at all times while performing your defined responsibilities. You are responsible for always maintaining our high standards of Customer Service. Other duties may be assigned as required, depending upon the available time, business volume, and other criteria as determined by your appropriate supervisors and/or Supermarkets.
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Job summary 7
The Deli Clerk maximizes sales and profit in the Deli Department through courteous customer service.
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Requirements & Skills 7
Job summary 8
The Deli Clerk prepares, stocks, weighs, and packages deli products. Provides exceptional customer service and contributes to a positive and collaborative team environment.
Duties & Responsibilities 8
Requirements & Skills 8
Job summary 9
We are looking for a courteous, customer-focused Deli Clerk who is committed to providing customers with the best service possible. Deli employees will clean and prepare workstations and displays, answer questions and respond to customer requests, and provide information to customers. To succeed as a deli employee, you should be polite, prompt, and knowledgeable. Additionally, you should be able to meet the physical demands of the position while providing customers with the best possible experience.
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Job summary 10
We are looking for a Deli Clerk to join our team.
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Frequently asked questions
What is the job description of a deli clerk?
A deli clerk, also known as a deli associate or deli worker, works in the deli department of a grocery store, supermarket, or a standalone delicatessen. They interact with customers, prepare food items, and ensure the deli area is clean and well-stocked. Here's a general job description for a deli clerk:
Customer Service: The deli clerk provides excellent customer service. They greet customers, answer their questions, make recommendations, and take orders.
Food Preparation: They prepare a variety of deli products such as meats, cheeses, salads, sandwiches, and specialty items. This often includes slicing deli meats and cheeses to order, grilling or heating food, and assembling sandwiches.
Merchandising and Display: The deli clerk ensures products are attractively displayed. They may also assist with pricing, dating, and rotating products to maintain freshness.
Cleanliness and Hygiene: They are responsible for maintaining cleanliness and hygiene in the deli area. This includes cleaning equipment (like slicers and counters), ensuring food is properly stored to prevent spoilage, and adhering to health and safety regulations.
Inventory Management: They help manage inventory, which can involve restocking products as needed and assisting with inventory counts.
Safety Compliance: The deli clerk follows all food safety and sanitation procedures established by the company and by health regulations, including proper hand washing and wearing gloves when necessary.
Cash Handling: In some cases, the deli clerk may handle sales transactions, which involves operating the cash register, accepting payment, and giving correct change.
Product Knowledge: They should be knowledgeable about the products in the deli and able to provide information about ingredients, preparation, and usage suggestions to customers.
Teamwork: They often work as part of a team, coordinating with other staff members to ensure smooth operations in the deli department.
In this role, it's important to have good interpersonal skills, a customer-service mindset, and a commitment to safety and hygiene. Depending on the specific role and employer, previous experience in a deli or food service setting may also be required.
What are the 5 most important skills and qualities of a deli clerk?
A deli clerk plays an important role in providing a positive shopping experience for customers, and as such, certain skills and qualities are especially important. Here are the five most essential ones:
Customer Service Skills: One of the primary roles of a deli clerk is interacting with customers. They need to be friendly, patient, and responsive to customer needs, whether they're answering questions, making recommendations, or resolving issues.
Attention to Detail: Deli clerks need to pay close attention to details to ensure that food is prepared to customer specifications, that all health and safety standards are met, and that the display case is clean and well-organized.
Food Handling and Safety Knowledge: Handling food safely is critical in this role. Deli clerks need to know proper food handling techniques, including the use of gloves, proper storage temperatures, and cleaning procedures to prevent cross-contamination.
Communication Skills: Clear and effective communication is important when interacting with customers and other team members. Clerks need to listen and respond appropriately to customer requests, explain product details, and coordinate with fellow staff.
Physical Stamina and Dexterity: Deli clerks are often on their feet for long periods and need to do a fair amount of lifting, reaching, and bending. They also need to use their hands to handle food, operate slicers, and perform other tasks, so good hand-eye coordination and dexterity are important.
In addition to these skills, a positive attitude, reliability, and a willingness to learn are all valuable qualities for a deli clerk.