Computer Analyst Job Description
Job summary 1
The Computer Analyst will provide advanced on-site technical services and support to employees. The Computer Analyst provides a single point of contact for end users support and maintenance. This includes software installation, system upgrades and maintenance, and computer diagnosis and repair. The Computer Analyst provides advanced troubleshooting and user training. The Computer Analyst will work closely with staff to ensure a high level of service and reliability for both departments. The Computer Analyst should have a deep appreciation for the collaborative care model and advancing the divisional priorities of quality, access and inclusion, mattering and belonging.
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Job summary 2
In addition the Computer Analyst will build relationships with computer end users, managing the end user computer experience, managing workstation protection software, managing imaging software and maintaining an accurate asset inventory and location for all computer equipment and peripherals. Computer Analyst is also responsible for development and management of computer equipment cycling plan, preventative maintenance plans and submits an annual capital procurement plan for end user workstations.
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We’re looking for an exceptional and motivated Computer Analyst to work on software applications that reach users across the globe. You will apply development principles/practices combined with best in breed testing workflows to analyze and troubleshoot complex data sets and systems. You will have a focus on our projects with some of our clients.
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The primary responsibility of the Computer Analyst will be to provide technical support of desktop computers, applications, and cloud technology (primarily Office 365 and other Office Products) to customers over the phone with remote control software and onsite visits, as required. The position will also perform installation and testing of computer systems and peripherals within established guidelines, and may also assist in the maintenance and testing of network servers, and associated equipment, as well as other duties as assigned.
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The Computer Analyst will follow established procedures to complete most phases of computer operations. Monitor and control computers, servers and network activity; operate auxiliary equipment; maintain records of output units and supply inventories; assist in manipulating controls to rearrange sequence of job steps. Provide backup for other functions within the Data Center, assist with server installations and take phone calls for after-hours Help Desk support.
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We are seeking an innovative Computer Analyst. You will be responsible for the staffing the Service Desk Call Center, this will include call documentation and call escalation that will ignite your problem solving skills to assist end users with errors, issues, and questions with all devices. You will ensure the development and implementation of programs which support the effective and efficient flow of patient’s information across the system and maximize financial and clinical performance.
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We're seeking a Computer Analyst to provide support for our Department of Defense client. The position will be based at the customer’s site and an active SECRET DoD clearance is required. Requires a minimum of 7 years, documented, relevant work experience, with at least 60 months in a technical training or education environment. The minimum technical requirements are the MCSA and Security + certifications. The (MCSE, CCNA, & Network+) are not required but are highly desirable. The Security+ certification is required date of hire. New hires must become IAT-II baseline and computing environment certified within 30 days. Employee is responsible for remaining proficient in other cyber and security related areas as the mission and emerging technologies are developed and/or implemented on the Enterprise.
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The Computer Analyst analyzes pharma R&D business needs and translates them into requirements for informatics solutions to support ambitious research programs. Works closely with platform leads and project teams to assist in the execution of new capability development and delivery and carry out the onboarding of new users to existing platforms. Develops positive relationships with R&D scientists, system specialists and developers and plays a meaningful role in the timely delivery of user friendly informatics systems that meet specifications.
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The Computer Analyst will provide support to internal customers at various distribution and manufacturing centers in support of day-to-day IT operations, assist with implementing projects, and other initiatives as assigned. This position is accountable for resolving high levels of computer and application issues. Additionally, the Computer Analyst will review the logging and documenting of solutions to common issues, as well as identifying recurring issues and escalate as appropriate. This position works closely with other functions within IT to drive issues to resolution Effective written and verbal communication skills are critical. The ideal candidate will want to pursue IT as a career.
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We are looking for a Computer Analyst.