Job summary 1
Reporting to the Senior Leader overseeing the clinic, the Clinic Manager leads and inspires staff while managing the business, day-to-day operations, and supporting patient care functions. Responsible for all functions of the clinic.
Responsible for FTE management, relationship with hospital departments, patient access, administrative and financial analysis, care coordination of clinical services and communication, space management, clinical outcomes, quality and safety reporting, revenue cycle management, policy development, and deployment. Develops project plans to ensure department goals and effective operations of clinical practice are met. Will work with Lead Provider, Medical Director, and Clinical Coordinator to ensure an overall effective operation of the clinical practice.
Duties & Responsibilities 1
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Develop, implement, and maintain office policies and procedures
Monitor productivity of providers and oversee finances including payroll, benefits, reimbursement, and budgets
Ensure efficient and accurate provider credentialing
Maintain call and surgery schedule for providers
Ensure compliance of the office with OSHA, bloodborne pathogens, HIPAA, and Medicare regulations
Assist in the development and implementation of a marketing plan, keep the website updated
Maintain educational materials and brochures, plan and implement staff community events
Purchase and restock office supplies Staff / Customer Management
Interview, hire and train a productive clinic office team
Conduct performance reviews, provide for the personal development of staff, and encourage retention
Supervise clerical staff members ensuring patient scheduling, registration, financial counseling, data entry and processing, and cash posting meet high standards
Maintain staff work schedule to ensure adequate staffing and vacation schedule
Set agenda and run staff meetings
Promote excellent customer service
Respond maturely and sensitively address patient grievances
Requirements & Skills 1
Job summary 2
The Clinic Manager assumes overall responsibility for the implementation of the clinic’s practice policies, procedures, and programs and for maintaining staff and systems in an efficient professional, and the cost-effective practice environment.
Duties & Responsibilities 2
Supervise daily operations of Medical, Dental, and Behavioral Health receptionists and clinical staff
Assist with supporting daily operations by collaborating with the Dental Operations Manager, Lab Manager, and all other members of leadership.
Coordinates Maintenance needs with maintenance staff
Identifies and implements ways to improve service to patients
Identifies practice problems, proposes and implements solutions
Oversees practice staffing and responsibility for maintaining adequate coverage
Serves as a liaison among medical, dental, & behavioral health staff, administrative staff, Board, and patients when appropriate
Works closely with other clinic managers and members of the leadership team to ensure access to high-quality, comprehensive care.
Participation and adherence to operating budget
Maintain job descriptions and assist in updating them as necessary
Train or organize training of new medical reception staff and new nursing staff, and oversee continued training of existing staff
Coordinate staff assignments and use of vacation /sick leave of patient care staff
Assure adequate backup and cover for all staff functions in the absence of regularly scheduled personnel
Coordinate clinical staff meetings and assist in developing an agenda
Complete employee performance evaluations and clinical competencies for staff in collaboration with the appropriate medical/behavioral health staff on a timely basis
Works with clinic staff to ensure 340B compliance in all clinics
Handle all complaints, incident reports, and concerns, triage to appropriate staff, and follow up for resolution
Assist in developing, implementing, and updating policies and procedures
Work collaboratively with the Billing department in all aspects of patient billing and the computer functions supporting the billing process
Maintain inventory of medical/behavioral health and clerical supplies
Develop and maintain vendor relationships including appropriate bidding process when necessary
Requirements & Skills 2
Job summary 3
The Clinic Manager position is responsible for the administration of patient care services in a clinical setting.
Duties & Responsibilities 3
Provides operational leadership to clinicians, and the direct supervision of clinical support staff such as mentoring, counseling, disciplining, and supporting team dynamics.
Trains and orients personnel to current and new clinic procedures, and processes.
Performs, monitors, analyzes, and ensures the performance of all ancillary services quality control tests.
Monitors expenses and billing activities to meet budgetary guidelines.
Establishes work schedules and assignments for staff, according to workload provider support.
Coordinates and communicates with Human Resources regarding staffing resources to ensure continuity of services.
Ensures compliance with equipment servicing and maintenance requirements including inventory tracking and control.
Coordinates the training of Medial Assistants on the proper administration and handling of immunizations and other medications as needed.
Maintains and monitors a clean and safe environment of care.
Coordinates with managers and staff of other department services as needed.
Participates in the standardization of clinical processes, activities, `and practices within the organization.
Responsible for the design, implementation, and administration of the organization’s Patient-Centered Medical Home (PCMH) model and its compliance.
Requirements & Skills 3
Job summary 4
We need a Clinic Manager with an ambitious spirit who acts as the face to current and prospective patients while driving the practice's success and being directly accountable for the P&L.
Duties & Responsibilities 4
Builds an environment of team building, integrity, patient/colleague safety, quality care, continuous improvement, reward, and recognition at the center level.
Monitors and drives key business and clinical metrics.
Ensures staffing optimization and holds staff accountable to impact workflow and patient experience for all disciplines and sites.
Works with clinicians in assessing center processes, workflows, and staffing to continuously improve the patient experience.
Maintains and establishes relationships with employers, payers, referral sources, networks, local communities, etc. to drive market growth.
Mentors and coaches their team regarding business metrics, patient/client happiness, process, procedure, etc.
Develops colleague success through all aspects of the talent life cycle including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management, and succession planning.
Requirements & Skills 4
Job summary 5
The Clinic Manager provides ongoing leadership for the development and implementation of management and patient care systems to assure cost-effective and quality operations of the clinic.
Duties & Responsibilities 5
Actively supports and incorporates the mission and core values into daily activities. Treats all others with respect and demonstrates excellence, justice, and compassion in daily work and relationships with others.
Maintains confidentiality of all information related to patients, medical staff, employees, and as appropriate, other information.
Demonstrates service excellence and positive interpersonal relations in dealing with others, including patients/families/members, employees, managers, medical staff, volunteers, and community members, so that productivity and positive relations are maximized.
Requirements & Skills 5
Job summary 6
In the role of Clinic Manager, you will be responsible for the overall function of the clinic operations; providing leadership in the development and implementation of uniform clinic operations. This position does not perform patient care.
Duties & Responsibilities 6
Requirements & Skills 6
Job summary 7
Under general direction, the Clinic Manager plans and oversees departmental staff activities, ensuring customer satisfaction and adherence to policies, procedures, standards, and regulations. Directly responsible for the oversight of daily operations and staff supervision.
Duties & Responsibilities 7
In collaboration with medial operations leadership, develops, documents, and coordinates appropriate clinical policies, procedures, and protocols for clinical services.
Coordinate clinic schedules with inpatient coverage schedules if needed. Participates in the development and modification of service programs as needed.
Practices open and effective communication with staff, providers, support departments, and the leadership team
Participates in organizational committees or work groups as assigned.
Creates provider and staff schedules
Allocates site resources to effectively deliver services.
Responsible for fiscal oversight and management of clinic site. Including planning budgets, authorizing expenditures, and financial reporting.
Other duties as assigned by supervisor.
Provides administrative supervision to frontline staff and medical assistants. If the individual in this position is a licensed practitioner, he/she will be required to additionally provide clinical leadership and supervision which include assuring clinical competence and service orientation to patients served.
Supervises and oversees the hiring and training efforts for the clinic. Including, but not limited to managing and posting vacancies, interviewing, hiring, and training employees.
Responsible for assigning and directing work of clinic staff, appraising performance, coaching, implementing performance improvement plans, addressing complaints, and resolving work-related issues that arise within the clinic.
Requirements & Skills 7
Job summary 8
We are currently seeking a skilled and talented Clinic Manager. Duties will include the daily administrative operations of our clinic, implementing procedures to optimize patient care, and managing the budget. You will be required to hire and train staff members. To be successful in this role, you should exhibit exceptional managerial abilities, which would ultimately translate to excellent patient care. Outstanding clinic managers are experienced administrators who proactively address issues and ensure the clinic operates smoothly.
Duties & Responsibilities 8
Requirements & Skills 8
Job summary 9
Clinic Manager oversees sites with and requires oversite of multiple functions or departments within their site.
Duties & Responsibilities 9
Requirements & Skills 9
Administration and Management: Knowledge of business and management principles related to strategic planning, resource allocation, human resources, leadership technique, and coordination of people and resources.
Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Spanish proficiency is preferred but not required
Patient Service: Knowledge of principles and processes for providing patient services. This includes customer needs assessment, meeting quality standards for services, and evaluation of patient satisfaction.
Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files, and records
Personnel and Human Resources: Working Knowledge of principles and procedures for personnel recruitment, selection, onboarding, performance management, and training.
Health Technology: Working knowledge and experience with Epic and Microsoft Office software
High School diploma or equivalent required
Job summary 10
We are looking for a Clinic Manager.
Duties & Responsibilities 10
Coordinates the work activities and schedules at satellite facilities.
Recruits, hires, orients, and supervises clinic staff.
Evaluates performance and implements disciplinary actions.
Builds a cohesive and functional team within an assigned clinic or department.
Handles various personnel matters including forms and procedures as required.
Builds and maintains a work environment that reflects a positive atmosphere, high employee satisfaction, competence, and strong evidence of teamwork.
Participates in the development and implementation of long-range plans and budgets (both capital and operating).
Monitors and controls clinic expenditures within budget.
Provides monthly analysis of financial results.
Serves as liaison between clinic, internal support departments, and external stakeholders: i.e. referral sources, referral targets, and external vendors.
Assists with analysis of monthly and annual data from various sources: fiscal, quality, and satisfaction surveys. Implements plans to address areas needing attention.
Gathers data and provides input for marketing and business planning purposes.
Participates in professional development activities to keep current with healthcare trends and practices, especially within the assigned specialties.
Administers clinic policies and procedures in a consistent and timely manner.
Ensures compliance with regulations and standards. Helps develop/implement cost-effective policies and procedures for all operational areas.
Assists staff in understanding/implementing organizational policies and procedures.
Ensures that office space, supplies, and staffing are provided and maintained appropriately for physicians/providers and patient care.
Responsible for work assignments and daily operations.
Works with medical leadership to ensure a positive learning environment for residents and students.
Attends required meetings and participates in committees as requested.
Implements process improvements to address problems and ensure quality patient service.
Works with senior management to ensure operations and relations are effective.
Requirements & Skills 10
