Business Operations Manager Job Description template and pdf with duties [2024]

Job summary 1

We are seeking a talented, motivated individual that want to be part of this once-in-a-career opportunity to not only see, but also drive the incredible changes coming to global capital markets. We are looking for a Business Operations Manager to work cross-functionally, helping improve business performance by driving strategic initiatives across the business while supporting day-to-day business operations. The successful candidate must be a leader who can roll up their sleeves, is passionate about their work, detail-oriented and analytical, and with excellent critical thinking and problem-solving skills. They excel at finding solutions to difficult problems, have excellent project management skills, and are able to communicate complex analyses in a clear and easy-to-understand way.

Duties & Responsibilities 1

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Initiate, scope and drive cross-functional projects to improve the efficiency and effectiveness of our internal operations
Use a data-driven approach to deliver objective, analytical insights that support and enable strategy and execution planning
Design, optimize and execute a standard cadence of operations to deliver operational insights (e.g., weekly, monthly and quarterly business reviews) with operational efficiency and strong controls
Partner with other stakeholders to understand the team’s data and business needs and become an expert in translating these needs into specific analyses with actionable insights
Assess risks and opportunities through scenario modeling to build insight and provide clear recommendations and next steps
Help to establish workflows that increase efficacy and efficiency of existing operational processes or unlock new capabilities
- Support the Operations teams to resolve escalations through issue investigation, training, and technical tooling
- Support the company’s OKR Process, establishing processes and reviews to support decision making and prioritization, while tracking, and measuring progress.
- Drive the evaluation, implementation and enablement of key software systems that will be leveraged across the company

Requirements & Skills 1

5+ years of operations and/or strategy work in a high growth startup or big tech environment
Track record of success in building new operational processes and an ability to work through ambiguity
Experience working as part of a high-performing interconnected operations team
Willingness to roll up your sleeves and fix problems in a hands-on manner when needed
Experience using data to analyze performance and drive strategic decision making
Intellectual curiosity and research abilities
- Experience with OKR in a complex business an extreme plus
- Savvy utilizing various software systems, including CRMs, ATS, Project Management, etc.
- Strong ability to use data to understand workflows and assess operational effectiveness

Job summary 2

We are looking for a business-oriented, highly analytical individual to join our eam as a Business Operations Manager. In this position, you will be an integral part of the team and work closely with various teams. You will build KPI's and reporting to enable data-driven decision making and promote strategic business planning. You will work closely with our VP of Account Management, VP of Revenue Operations, and the leaders as a partner in planning and executing our growth plans.

Duties & Responsibilities 2

Lead the development of the team's KPIs to accurately track customer success, and team performance
Initiate, own, and design executive level business reports for the organization
- Partner with other departments to define cross team processes that improve efficiency, performance management and client satisfaction
- Constantly learn about industry best practices, bring new ideas to the organization about how to drive growth and customer outcomes
- Collaborate with various teams such as Finance, BI, Product, and Operations to generate a holistic picture of our performance

Requirements & Skills 2

3+ years experience in a business analytical role
Strong business acumen and interpersonal skills
Superb Excel and Google Sheets skills
Business Operations / Sales Operations experience is a strong plus
- Tableau, and CRM (Salesforce specifically) experience is a strong plus
- Analytical and project management skills
- Proactive and resourceful: someone who thrives off of autonomy and is adaptable to changing environments

Job summary 3

The Solution Engineering Business Operations Manager is part of a dynamic team chartered with providing mission-critical support to the Solution Engineering Organization. In this role, you will analyze business trends, present your findings, and use your business acumen to solve problems, make recommendations and optimize business processes. This role works cross-functionally with several teams, including Leadership, Recruiting, HR, and Sales Operations, providing critical analysis to assist leadership in sound decision-making.

Duties & Responsibilities 3

Drive VP leadership calls and top deal reviews.
Responsible for consolidating GVP level data submissions as required.
Provide analysis on Solution Engineering KPIs and top deal progression.
Create PowerPoint slides, providing data analysis and key performance metrics to leadership in support of their quarterly business reviews.
Recommend revisions to existing reports, and assist in the development of new reporting tools.
Assist management in tracking Solution Engineering service requests and activities.
- Key liaison to Business Operations, Recruiting, HR, and Sales Ops.
- Perform ad hoc reports and analysis as frequently requested by executive team.
- Track and provide analysis on voluntary attrition.

Requirements & Skills 3

Ability to collect, organize, and display data in spreadsheet format to generate insights and enhance productivity and effectiveness.
Demonstrated problem solving ability with experience providing practical business insights from large, complex data sets.
Proven analytical ability combined with an attention to detail.
Excellent oral and written communication skills.
Comfortable presenting to senior management.
- Ability to efficiently and effectively facilitate and drive VP meetings.
- Must have advanced Excel skills.
- Familiarity and working knowledge of Oracle Sales Cloud or other Oracle solutions preferred.

Job summary 4

The Business Operations Manager plays a vital role in our leadership team, facilitating and governing all aspects of our operational finances. This position specifically directs and supports the work of our Program/Project Manager who manages day-to-day business operations initiatives surrounding project creation, budgets, purchase (work) orders, invoicing, data governance, reporting, and project closure.

Duties & Responsibilities 4

Requirements & Skills 4

Bachelor’s degree recommended in Accounting, Business Administration or related degree
Experienced in Business Operations Management
Demonstrated ability to understand key financial principles and deep understanding of accounting rules, logic, and function
Must have strong leadership and organizational development skills
Proven experience driving growth and profitability in a high pace, a technical field
Effective written and verbal communication skills and excellent interpersonal and presentation skills
- Experience in financial modeling with a focus on understanding the business behind the numbers
- Willingness to work extended hours as needed, with approximately 25% travel within the US
- Proven record of working successfully with ambiguous information and limited direction

Job summary 5

A Business Operations Manager is responsible for directing and coordinating the daily operation of the Business Operations team, which includes; staffing and development of the team, managing daily site operations including sales contracts, tour management, and other business functions. The role will also support marketing and sales processes, ensuring that standard operating procedures are followed to support consistent handling of tour flow and premium allocation operation. Must maintain effective, open communication with other departments to promote the Company's goal of being responsive, respectful and delivering a great experience.

Duties & Responsibilities 5

Requirements & Skills 5

Minimum of two (2) years of Sales Operations Experience,
Minimum of 2 years Supervisory/Management experience
2-3 years’ experience in accounting/budgeting
Two years’ experience in accounts payable/receivable; basic accounting principles
Must be proficient in Word and Excel programs
- Previous experience in data analytics, preferably in Oracle Business Intelligence (OBI) and basic SQL knowledge
- Excellent communication skills being tactful and able to interact pleasantly when dealing with internal/external customers
- Must be able to work independently; Capable of focusing with interruptions; Must be able to adapt to changes quickly employees at all levels within the organization

Job summary 6

As a Business Operations Manager in the team you will be an integral part of an elite operations team. You will be responsible for processing stock transactions including record keeping, reporting and reconciliations.

Duties & Responsibilities 6

Manage the securities filings for assigned countries/region along other team members, internal partners and external vendors
Ad-hoc reporting request for internal partners
Coordinate with external partners to drive stock education for employees globally
Collaborate with People and Communities and Payroll on International stock strategies and updates
- Ensure compliance of grant process, taxation, holding periods and systems particularly where special requirements must be met
- Manage workflow with outside service providers for Legal and Tax supporting the International Stock plans of assigned region
- Cross-train other members of broader team and ensure current documentation

Requirements & Skills 6

Bachelors degree (CEP designation a plus)
Minimum 8-10 years of global stock plan administration including RSUs, PSUs, and ESPP
Ability to work with and maintain confidential information
Demonstrated ability to work across functions and cultures
Demonstrated ability to work with all levels of the organization
Ability to communicate with all levels of the company both oral and written
- Project management experience including ability to establish and meet critical timelines
- Manage concurrent projects and detail associated
- Problem solving skills

Job summary 7

We are looking for an analytical, process-oriented Business Operations Manager to optimize efficiency / performance across business units and help the company scale on our mission to build the first commerce messaging platform. The Business Operations Manager will have cross-functional responsibilities (e.g., finance, sales operations, other special projects) and be responsible for delivering high impact insights on a range of projects.

Duties & Responsibilities 7

Execute projects aimed at streamlining and improving business processes; work closely with stakeholders across functional areas – includes identifying and structuring opportunities for improvement, gathering and analyzing data, translating into output / recommendations, and implementing solutions
- Oversee workstreams across financial, sales, and general operations (responsibilities evenly distributed across the three categories) – includes refining and managing product pricing and client billing processes, optimizing sales operations to maximize revenue, and other strategic initiatives / special projects
- Define, streamline, and implement operational processes / best practices to help the organization operate more effectively and efficiently
- Automate / streamline workflows and operations across functions (e.g., identifying and implementing software solutions that help to automate manual tasks)

Requirements & Skills 7

2+ years of relevant professional experience, preferably in management consulting, investment banking, or strategy / operations at a B2B SaaS company
Strong problem solving skills - you're a strategic thinker that is excited to work with cross-functional stakeholders to tackle complex business problems and drive organizational efficiency
Highly analytical mindset with a solid understanding of Accounting and Finance principles; demonstrated experience deriving data-driven insights and implementing actionable / scalable solutions
- Technically competent and intellectually curious - advanced proficiency in Microsoft Office (Excel, PowerPoint, Word), financial modeling, and other quantitative / qualitative analysis (Looker and SQL experience a plus)
- Ability to identify and execute on opportunities for automation of manual / inefficient processes; experience evaluating, implementing, and integrating tools that enable automation and create efficiencies a plus
- Excellent interpersonal and relationship building skills; you have a demonstrated track record of effectively interfacing and collaborating with key internal (e.g., business unit heads) and external stakeholders (e.g., clients, vendors, etc.)

Job summary 8

As the Business Operations Manager, you will own the discovery and delivery of key company wide projects and priorities focused on scalability through rapid growth.

Duties & Responsibilities 8

Work directly with cross-functional teams company wide to implement key initiatives, software, and tools to support or encourage company growth
Make process adjustments to increase efficiency and generally improve the business as we scale, while maintaining our company culture
Project manage new business opportunities, including feasibility studies and evaluating the relative ROI of each
- Own the improvement of internal communication channels and workflows
- Effectively communicate with each department and senior leaders in the organization to understand challenges, risks, and bottlenecks across the organization
- Partner with other operations teams internally to create a synced operational organization

Requirements & Skills 8

You have at least 5+ years of relevant experience in operations, consulting, or similar roles working with fast growing organizations.
You have a proven track record of successfully building or improving on complex teams, tools, processes, and workflows, both independently and collaboratively
You are a strategic and analytical thinker with strong organization skills
You have excellent collaborative skills, with strong written and verbal communication and attention to detail
- You are an innovative problem solver that resists ""this is how it's always been done"" thinking.
- You have a natural curiosity to identify areas for improvements and opportunities with a drive and commitment to proactively implement solutions
- You are passionate about joining a rapidly growing organization with entrepreneurial culture

Job summary 9

We are looking for a Business Operations Manager. You will work collaboratively across Engineering, Product, Go-to-market, and Ops teams on a variety of strategic and operational initiatives. You will be digging through data, identifying actionable insights, scoping out project plans and driving the cross-functional execution and implementation of those projects. We're looking for someone who has both an analytical mind-set and a collaborative problem-solving approach, who can solve complex problems in a structured manner, and is comfortable working in an ambiguous and evolving role.

Duties & Responsibilities 9

Drive and support cross-functional initiatives such as quarterly company-wide planning, pricing strategy, strategic investments and geographic expansion
Partner with stakeholders across Loom to support their business initiatives and operations in a collaborative, data-driven way
- Work cross-functionally to engage with project partners to understand, scope and implement operational improvements or perform analysis to inform strategic decision-making
- Leverage your business background to design and implement strong systems and processes that support Company's scaling and improves operational performance
- Exercise sound business judgment to prioritize and evaluate new initiatives and company priorities, with an eye toward long term value creation

Requirements & Skills 9

5+ years of relevant experience in management consulting, investment banking, private equity, corporate planning, business finance, analytics, or related fields.
Practical business sense and a strong ability to ask the right questions and translate strategic concepts into an operational execution plan
A highly entrepreneurial “roll up your sleeves” mindset; excited about making an impact at a fast-growing company
- Strong analytical and problem-solving skills; ability to distill complex issues into structured frameworks and communicate actionable insights.
- Excellent ability to communicate effectively with all levels of the organization and build strong working relationships
- Experience with SQL or strong willingness to learn.

Job summary 10

We're growing quickly, and we're looking for a Business Operations Manager to join our Business Operations team to ensure the company scales effectively. You'll get the opportunity to work across all teams to enable growth and drive efficiency. Delivering objective analysis and insights, leading cross-functional efforts, delivering objective analysis and insights, and executing on strategic initiatives are the things that will move the needle most for Company.

Duties & Responsibilities 10

Level up data-driven decision making at Company, working with stakeholders to improve business intelligence dashboards and analytics to provide visibility into performance
Conduct analysis and research that will help us make the right business and growth decisions
Help identify and implement new opportunities that grow Company's business
- Partner with other teams to help them plan and execute on important strategic initiatives or drive operational scale and efficiency
- Level up the data-driven reporting capabilities, working with stakeholders to improve business intelligence and analytics capabilities to provide visibility into performance
- As an early team member, help define and grow the Business Operations function

Requirements & Skills 10

You have 3-5+ years of experience in management consulting, investment banking, or at a high growth startup
You have experience in a highly analytical and strategic role in fast-paced environments
You have experience in product or project management, taking initiatives from conception to launch
You excel in analytics and problem solving
You get a kick out of digging deep into the data
You enjoy doing whatever it takes to execute on complex projects
- You have a process-oriented mindset and ability to lead people to get things done
- You have a proven track record for working well across teams and with external partners
- You are low ego and have a knack for working well with a wide range of people

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