Chief Of Staff Job Description

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Chief Of Staff Job Description

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Executive

Job summary 1

The Chief Of Staff is a high-visibility strategic partner and thought leader that leads the coordination and strategic alignment of diverse Business Functions. The incumbent is responsible for streamlining high-importance projects and conducting leadership-level internal and external initiatives that have a very significant impact on the company’s business objectives.

Duties & Responsibilities 1

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Operate at a tactical, strategic, and operational level, handling the oversight of projects that do not neatly fit within the organizational chart or that fall between departments or leadership areas of responsibility.
Develop and assemble organizational annual goals, measure progress and provide updates to stakeholders.
Develop presentations and communications to the organization.
- Monitor for and identify priorities that require senior leadership focus.
- Connect teams that are working on similar initiatives.
- Additional responsibilities as periodically assigned.

Requirements & Skills 1

Job summary 2

As a member of the Office, the Chief Of Staff will work directly with the CEO and other executives. This is an exciting opportunity for an individual with an entrepreneurial spirit to execute key projects and initiatives across the company. The Chief Of Staff possesses strong leadership qualities and is a detail-oriented, organized, analytical, and strategic thinker.

Duties & Responsibilities 2

Requirements & Skills 2

Job summary 3

Our team is in search of a Chief Of Staff to work directly with our founders as we build out new initiatives and programs.

Duties & Responsibilities 3

Work directly with the founders to grow the company, with a focus on building and streamlining systems, keeping the trains running as we scale and nurturing relationships with customers, retailers, and partners.
- Open up bandwidth for scale by professionalizing business operations (creating systems, integrating a smoothly running tech stack and documenting standard operating procedures, etc.)
- Take ownership of wholesale order management (managing retail portals and manuals, edi setup, CRM updates, etc.) and provide sales support (inside and outside sales)
- Coordinate basic tradeshow/event logistics (will require occasional travel)

Requirements & Skills 3

Job summary 4

We are seeking a dynamic, experienced leader to serve as our next Chief Of Staff in the Office. This is a position of trust and the Chief Of Staff serves as an advisor, driving communication, collaboration, and alignment. The Chief Of Staff is responsible for the day-to-day management and business operations of the Office, including management of budget, staffing, and operating procedures. The Chief Of Staff serves as a coordinator of executive-level decision-making, ensuring the office has the necessary resources and capacity to meet its objectives.

Duties & Responsibilities 4

Manages the work of the team.
Leads team meetings, ensuring all time spent together is highly effective and there is clear ownership and follow-through.
- Develops and manages methods to streamline and enhance existing processes and programs by adopting leading practices.
- Leads the preparation and production of executive presentations, including team meetings, internal and external speaking engagements, sites, and events. Drives internal communications strategy including team emails, websites, newsletters, and videos. Exercises executive-level communication skills, both written and verbal; leverages the art of writing concise and impactful emails, talking points, briefings, pre-read, and presentation materials.
- Manages and owns the strong execution of strategic projects that require cross-team collaboration where decision rights span across multiple areas.

Requirements & Skills 4

At least 10 years of leadership experience – higher education s preferred.
Significant management experience in a similar capacity to a high-level principal in higher education, government, and business setting, with a proven record of effective communication, staff supervision, and budget expertise, is necessary.
Superior organizational skills, verbal and written communication skills, and the ability to articulate and present information to various and diverse audiences is necessary.
Evidence of exceptional judgment and decision-making skills is necessary.
- Demonstrated ability to handle high level sensitive and confidential information is necessary.
- Ability to think strategically to manage multiple projects/initiatives with changing priorities and strict deadlines in a rapidly changing environment is necessary.
- Evidence of working with multiple diverse constituencies in a confident and supportive manner is necessary.

Job summary 5

Your job as Chief Of Staff is to ensure the success of the company. Some of the responsibilities of the Chief Of Staff would be helping the CEO hire key executives, analyze data, attend important meetings sometimes on behalf of the CEO, update important dashboards and help with strategy. Ideal Candidate: you have an MBA or degree in a highly technical field such as computer science, economics, statistics, engineering, math, etc.

Duties & Responsibilities 5

Interview important candidates and contractors and be a thought partner to the CEO in deciding on each candidate
Ensure that the CEO is well-prepared for every meeting. Often you will be part of those meetings, taking detailed notes and preparing to help the CEO digest the important takeaways from the meetings. Other times you will attend the meeting on behalf of the CEO
Assist the CEO with communication with investors and be prepared for board meetings
Assist the CEO with global communication throughout the organization
- Work with the CEO on strategies to raise additional capital and even attend fundraising meetings
- Help the CEO with communication across the organization
- Be a reliable stopgap across the company and familiar with internal operations across departments

Requirements & Skills 5

You should be highly analytical
Quick learner
Strong personality with a willingness to challenge the CEO
Willing to think deeply about complicated problems; an adherent to first principles
Self-motivated and highly ambitious
Strong spreadsheet competency
- Highly organized
- Strong written and verbal communicator
- Technical degrees such as economics, statistics, math, computer science, engineering or MBA

Job summary 6

You’re a perfect fit for this role if, over a wide diversity of projects, businesses, or clients you’ve built and honed your skills in structured problem-solving, outcome-oriented execution, meticulous attention to detail, and executive-level communications - all with high analytical capability and rigor. One example of how you might have built this is 4+ years in Management Consulting and an MBA, though there are many ways you might develop these skills in many other ways! This role represents a unique opportunity to be exposed to and operate at the highest levels of business strategy and operations at a truly global social good technology company that’s already at scale, profitable, and growing quickly. You’ll build relationships with senior leaders inside and outside the org, and bring the skills you’ve built to bear on some of our most interesting, high-stakes work.

Duties & Responsibilities 6

Requirements & Skills 6

Executional excellence: You have the organizational skills, meticulous attention to detail, high sense of responsibility, and generalist skill set to take on a wide range of high-priority tasks in support of the CEO and executive team. You are dependable and always deliver quality work.
Executive level communication skills: Your written (including decks) and verbal communication is compelling and precise. You can quickly take complex concepts and communicate them briefly, simply, and persuasively. You’ve demonstrated the ability to communicate at executive or board levels of large companies or organizations.
Structured problem solving: Strategic thinking, in particular the ability to break complex problems down into component parts. The ability to lead on and enjoy both strategic and tactical work is key;
Analytical capability: You’re confident creating, scrutinizing, and improving everything from revenue models to pivot tables. You’ve repeatedly done the work to make sure complex business reporting data is accurate, but you’re also able to cut out the noise by identifying the 2 or 3 most salient data points to inform decision making.
Emotional intelligence and ability to establish strong and trusting relationships with colleagues;
Designing or leading organizational change management around new goals, priorities, team changes or projects;
- High initiative, self-starting capabilities; the demonstrated ability to identify and seize opportunities for impact in messy, uncertain contexts without direction or oversight;
- Mission and values alignment, demonstrated through a history of actively contributing to the causes or communities that you care about in meaningful ways;
- Facilitation skills; you design thoughtful meeting processes/agendas and are skilled at chairing or facilitating meetings or sessions that make progress on high stakes discussions with senior stakeholders.

Job summary 7

We are seeking a talented, energetic, and resilient strategist & communicator to serve as Chief Of Staff to the CEO, supporting the CEO with internal and external communications, strategy, and leadership team execution. This role is unique; it drives key initiatives in support of and on behalf of the CEO. At the beginning of their tenure, this individual will principally support the CEO in drafting & preparing internal updates for the company, key client communications, investor & board updates, and strategy projects. Over time, this individual will have the opportunity to take on self-directed leadership efforts and transition into a broader role in the organization. The ideal candidate will be a world-class communicator, have the proven ability to work independently, pick up quickly on new things, have experience at a top-tier consulting firm or similar strategy experience, and have a track record of delivering distinctive results.

Duties & Responsibilities 7

Executive Communication: the Chief Of Staff will develop and ensure that internal company updates (conference presentations, blog posts, All Hands, etc), external presentations (client pitches, business reviews, board materials), and other CEO-driven communications meet our high bar
- CEO Extension: the Chief Of Staff will attend meetings & calls on behalf of the CEO, supporting client discussions, internal problem-solving, and other key meetings as a voice of the executive suite
- Strategy Development: the Chief Of Staff will serve as a sounding board and supporter of the strategy team
- Project execution: lead special projects critical to the success of the business

Requirements & Skills 7

3-5 years of experience in a top tier strategy consulting firm is required; additional banking, corporate strategy investing, or operations role at a fast-growing start-up valued
Undergraduate degree from a top school is required, MBA or equivalent optional
- Distinctive written & verbal communication skills
- Demonstrated career progression with increasing responsibility over time
- Strong orientation to team culture and cross-functionality

Job summary 8

We need a Chief Of Staff to help with the management of the company’s business operations. This position will be responsible for helping to manage the business operations, such as evaluating the financial forecasts and actuals, helping to manage significant business milestones (such as license renewals), overseeing IT initiatives, and helping the company maintain insurance. This position will help manage the company schedule and forecast areas of risk/concern. This position needs to be detailed oriented with an ability to push tasks to completion.

Duties & Responsibilities 8

Requirements & Skills 8

Job summary 9

We are hiring a Chief Of Staff reporting to the CEO and will work closely with the management team and board. This role is uniquely suited to those on an operational executive or general management career path - CEO, GM, COO, or similar.

Duties & Responsibilities 9

Requirements & Skills 9

Job summary 10

We are looking for a proactive, strategic, and detail-oriented Chief Of Staff who is passionate about maximizing the business and strategic impact of the team and about organizational effectiveness. The Chief Of Staff will ensure the strategic execution of the team priorities and be responsible for business performance and budget management while acting as an advisor and leadership team. This role requires a highly resourceful, self-driven individual with the ability to partner, execute, and lead through influence and collaboration - across the company.

Duties & Responsibilities 10

Lead budget planning and forecasting, hiring strategy, and resource management.
- Own the executive communications function including coordination and quality of content for conferences, analyst and press events, customer interactions, and product and business reviews ensuring that all messages are clear and in alignment with the organization's goals.
- Work closely with GM, HR, and leadership. Elevate our partnership with Recruiting to ensure our organization attracts the best and most diverse candidates and any openings are filled quickly and meet organizational hiring objectives. Drive and ensure a positive onboarding process.
- Support and participate in strategic initiatives or cross-group projects contributing to the overall organizational strategy. Plan, lead, and facilitate leadership and team offsites ensuring materials are sent in advance, time is well spent, and objectives are achieved. Monitor and strengthen our business policies, audit, and improve our capacity for operating our business effectively. Create and implement accurate plans and develop success metrics and communication approaches for these initiatives and projects.

Requirements & Skills 10

Proactive Systems Thinker: Able to manage a high degree of complexity and distill information, able to think both strategically at a global level as well as effectively develop key processes, and deliver and distribute information across multiple channels and mediums. Preference for experience in strategic planning.
Collaboration and Partnership Expert: Exceptional cross-organization collaboration-building skills, including the ability to partner with teams with multiple different priorities.
Interpersonal Communication Champion: The ability to build trust, influence, and relationships with diverse team members at all levels, the ability to leverage relationships to accelerate delivery, and the ability to use these skills to facilitate connection with stakeholders across the organization.
- Culture Cultivator: Passion for fostering an inclusive and diverse culture through initiatives, training & education, communications, and implementing optimizations based on high-level goals.
- Project Driver: Project Management skills and ability to lead multiple high-profile projects of varying timelines simultaneously across a distributed set of stakeholders without direct ownership of resources. Strong ability to prioritize work and maintain good judgment in a rapidly changing environment and synthesize insights and next steps from a large amount of sometimes conflicting data.
- Communicator: Exceptional written, presentation, and verbal communication skills that can be applied across organizational levels, including the ability to build comprehensive and compelling presentations and communication materials that span functions and groups.

Frequently asked questions

What are the duties and responsibilities of a Chief of Staff?

The role of a Chief of Staff (CoS) can vary greatly depending on the organization and the individual holding the position, but generally, the Chief of Staff serves as a key advisor and strategic partner to the CEO or other senior leaders in an organization. The main duties and responsibilities of a Chief of Staff may include:

Strategic planning and execution: Work with the CEO and senior leadership team to develop and implement strategic plans and initiatives.

Communication and coordination: Facilitate communication and coordination across the organization, ensuring that all departments are working together towards common goals.

Decision making: Assist in decision-making processes, providing input and insights to help the CEO and senior leadership team make informed decisions.

Problem-solving: Address complex organizational challenges and help find creative solutions to problems.

Resource allocation: Ensure that resources are allocated in a manner that supports the organization's strategic goals and priorities.

Prioritization: Prioritize tasks and initiatives, ensuring that the CEO and senior leadership team are focused on the most important initiatives.

Stakeholder management: Manage relationships with key stakeholders, including internal departments, board members, customers, and partners.

Performance management: Oversee the performance of the organization, tracking progress and making recommendations for improvement.

Staff management: Manage and develop a team of staff members, ensuring they have the skills and resources they need to be successful.

Policy development: Work with the CEO and senior leadership team to develop policies and procedures that support the organization's goals and objectives.

Overall, the Chief of Staff serves as a key advisor and strategic partner to the CEO and senior leadership team, helping to ensure that the organization is focused on the right initiatives and making progress towards its goals and objectives. They must have strong leadership, management, and problem-solving skills, and be able to communicate effectively and build positive relationships with key stakeholders.

Who does the Chief of Staff work with?

The Chief of Staff typically works closely with the CEO or other senior leaders in an organization. They serve as a key advisor and strategic partner to the CEO, helping to ensure that the organization is focused on the right initiatives and making progress towards its goals and objectives. The Chief of Staff also works closely with other members of the senior leadership team, including executives from various departments, to ensure that all departments are working together towards common goals.

In addition to working with senior leaders within the organization, the Chief of Staff may also work with external stakeholders such as customers, partners, and board members. They may also manage a team of staff members and work with various departments to ensure that resources are allocated in a manner that supports the organization's strategic goals and priorities.

Overall, the Chief of Staff plays a critical role in ensuring that the organization is effectively executing its strategy and making progress towards its goals and objectives. They must be able to build strong relationships with key stakeholders and work effectively across the organization to achieve common goals.

Olivia Powell
Recruiting expert

Last updated Oct 11

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Chief Of Staff Job Description

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Frequently asked questions

What are the duties and responsibilities of a Chief of Staff?

Who does the Chief of Staff work with?

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