Truck Dispatcher Job Description

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Truck Dispatcher Job Description

Job descriptions
Manufacturing, Transport, and Logistics

Job summary 1

We are looking for a detail-oriented Truck Dispatcher to dispatch our drivers to customer locations. In this role, your duties will include planning and adjusting routes, as well as scheduling drivers to deliver or collect freight, shipments, and packages. To ensure success as a truck dispatcher, you should exhibit extensive experience in dispatching trucks and the ability to work under pressure. Ultimately, an outstanding truck dispatcher is someone whose organizational skills translate into exceptional freight delivery services.

Duties & Responsibilities 1

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Scheduling drivers to make freight deliveries or collect shipments and packages.
Communicating with other team members or customers about freight details, delivery or pickup times, and special handling requests.
Planning pre-determined routes and accommodating route changes as needed.
Preparing dispatch documents, as well as generating freight bills and invoices.
Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
Keeping track of transportation regulations and laws to ensure that truck drivers comply.
- Reviewing drivers’ logs, including dispatched calls and arrival times.
- Monitoring truck repairs and maintenance schedules.
- Logging customer shipping schedules and complaints.

Requirements & Skills 1

High school diploma or GED.
2-3 years of experience as a truck dispatcher in a similar industry.
Exceptional ability to schedule drivers, plan routes, and dispatch drivers to customer locations.
Extensive experience in customer services, as well as generating freight bills and invoices.
Experience with ELD programs such as Omnitracs.
Proficiency in office software, including Microsoft Word, Excel, and Outlook Express.
- Ability to monitor drivers' logs, truck maintenance schedules, and repairs.
- Knowledge of applicable transportation regulations and laws.
- Excellent organizational, communication, and time management skills.

Job summary 2

Under general supervision, the Truck Dispatcher coordinates the activities of truck drivers with a focus on prompt and responsive customer service and the ability to operate forklifts.

Duties & Responsibilities 2

Requirements & Skills 2

Any combination of education and experience providing the required skill and knowledge for successful performance of the job would qualify. A high school diploma (or equivalent) is preferred.
- Basic knowledge of local geography to learn the most efficient routes and to determine alternate routes when needed.
- Basic knowledge and proper use of the English language, including reading, writing, and oral communications
- Ability to effectively give oral and written instruction and information in one-on-one and small group situations to employees, customers, vendors, and other employees of the organization.

Job summary 3

We are seeking a Truck Dispatcher to provide logistics support and direct the activities of crane operators and tractor-trailer drivers. This is a full-time, exempt position with a comprehensive benefits package.

Duties & Responsibilities 3

Requirements & Skills 3

Experienced in trucking and dispatch functions
Knowledge of the permitting process for oversize loads
Strong organizational skills
Able to work in a fast-paced environment and meet deadlines
- Must be able to work 40 hours a week and overtime as needed
- Able to sit for longs periods
- Able to use phone, computer and other office equipment

Job summary 4

We're looking for a full-time Truck Dispatcher. The duties of this individual will include scheduling drivers, communicating with our store locations and customers, accommodating route changes as needed, and ensuring excellent customer satisfaction and prompt delivery of agriculture equipment.

Duties & Responsibilities 4

Communicating with customers about freight details, delivery or pickup times, and special handling requests.
Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
Working to maintain optimum efficiency through asking good questions and reconfirmation
Occasionally prepare, distribute, & file various correspondence, forms, and records
- Keeping track of transportation regulations and laws to ensure that truck drivers comply.
- Reviewing drivers’ logs, including dispatched calls and arrival times.
- Monitoring truck repairs and maintenance schedules.

Requirements & Skills 4

2-3 years of experience as a truck dispatcher in a similar industry.
Excellent organizational, communication, and time management skills.
Considers the impact of the decisions on the entire team and the company while demonstrating effective leadership and partnership management skills.
Must have good computer skills and be able to work with Microsoft office, spreadsheets, and statistical data.
Must love working with people and have deep respect for drivers.
Excellent problem-solving skills and ability to excel and stay calm in a fast-paced environment.
- Working knowledge of DOT regulations/requirements.
- Excellent organizational, communication, and time management skills.
- Current CDL and forklift experience preferred.

Job summary 5

The Truck Dispatcher is responsible for overseeing Fuel Truck Drivers to meet customer needs and resolve issues while ensuring the highest level of safety.

Duties & Responsibilities 5

Maintains an up-to-date listing of assigned drivers
Ensures access to an up-to-date route sheet for each scheduled route
Ensures that each scheduled route is appropriately covered by utilizing available relief or substitute drivers
Maintains an accurate daily attendance roster of drivers
Demonstrates comprehensive knowledge of DOT regulations
Oversee transportation of fuel, inventory levels, daily pricing, market movement, warehousing, deliveries, and reloading with minimal downtime and efficient route planning
- Ensures that drivers clock their times accurately and that any write-in time is accurately reflected on the daily report
- Coordinates with drivers to resolve any issues, problems, or concerns that arise during delivery
- Perform a variety of clerical support duties as assigned

Requirements & Skills 5

Excellent communication and customer service skills
Must be available to take calls on weekends and evenings
Must have at least 2-3 years of experience in previous fuel dispatch

Job summary 6

We are currently seeking to hire a Truck Dispatcher for our manufacturing facility. The primary role of truck dispatchers is to schedule drivers to make deliveries and pick up packages or shipments from customers. Truck Dispatchers communicate with customers to record details about shipments, arrange pick-up times and discuss any special handling issues. They also set up driver routes. In addition, truck dispatchers review drivers’ logs and maintain various records, such as those about dispatched calls, vehicle repair, freight bills, and arrival times

Duties & Responsibilities 6

Requirements & Skills 6

3+ years experience in trucking dispatch, customer service, or courier service
Strong experience in prioritizing work activities and managing multiple tasks simultaneously within set deadlines and timelines
Supervisory experience a plus
- Knowledge of administrative operations like typing, scanning documents, data entry, Microsoft Office Suite
- High school diploma
- Candidates must be authorized to work in the US, now and in the future, without sponsorship

Job summary 7

We are looking for a Truck Dispatcher. As an integrated construction materials producer/highway contractor, trucking is critical to everything we do. Whether it is delivering stone to customers or delivering hot mix asphalt to our paving crews, the efficient scheduling of our fleet of trucks is necessary for completing projects on time and within budget.

Duties & Responsibilities 7

Manage the company’s fleet of hired trucks
Prepare and distribute daily schedules of truck start times, job locations, and plant locations
Work with the construction division manager to schedule trucks to match production requirements
Work with the material sales manager to schedule material deliveries to outside customers
Work with the materials division manager to schedule trucks to move inventory between aggregate plant and blacktop plant locations
Review daily trucker time sheets, code, and approve invoices for payment
- Track hauling costs on a job-by-job basis, and suggest changes if necessary to stay on budget
- Visit plant locations and job locations frequently to observe the truck flow and gather feedback from field personnel
- Promote a safe workplace culture and ensure hired haulers follow company safety policies

Requirements & Skills 7

Bachelors or Associates degree preferred
- Industry experience preferred, or comparable experience in logistics/dispatch functions
- Computer skills required (Microsoft Excel, Word, and Outlook)
- Reliable vehicle to travel between plant and job sites (vehicle allowance will be provided)

Job summary 8

The Truck Dispatcher is responsible for the planning, scheduling, and coordinating of the recovery and delivery of freight. In addition to ensuring the timely movement of cargo, the Truck Dispatcher owns the relationship between the driver and our organization. Ensuring timely and accurate information to our drivers, responding quickly to problems, troubleshooting concerns, and proactively monitoring cargo as it moves throughout the system.

Duties & Responsibilities 8

Requirements & Skills 8

Job summary 9

We are looking for a reliable Truck Dispatcher. You will receive requests, transmit messages, and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You will coordinate and manage the schedules of truck drivers to ensure products and goods are picked up and delivered promptly. You will receive calls for truck services and contact their fleet of truck drivers to arrange the pickups and deliveries.

Duties & Responsibilities 9

You'll be coordinating loads, taking calls, and managing routes
Maintain contact with truck drivers throughout their routes to monitor their progress and troubleshoot any problems that may arise along the way.
- Relay information to customers to keep them informed of delivery dates and time estimates
- Receive and dispatch orders for products or deliveries
- Monitor the route and status of trucks to coordinate and prioritize their schedule

Requirements & Skills 9

Proven experience as a dispatcher or relevant position
- Tech-savvy with knowledge of relevant methods
- Proficient in English (oral and written)
- Organizational and multitasking abilities

Job summary 10

We are looking for a Truck Dispatcher.

Duties & Responsibilities 10

Requirements & Skills 10

High School Diploma or Equivalent
Proficient in basic computer skills
Strong communication and phone skills
Attention to Detail
Able to react professionally in a fast-paced environment
One-year prior transportation/fleet administrative experience
- Has knowledge of foodservice warehouse distribution
- CDL-A license
- Prior dispatch experience

Frequently asked questions

What are the skills of a truck dispatcher?

Truck dispatchers are responsible for managing the logistics of trucking operations, including coordinating shipments and ensuring that trucks are routed efficiently. The following are some of the essential skills that a truck dispatcher should possess:

Excellent communication skills: Truck dispatchers must have strong communication skills to effectively communicate with drivers, customers, and other stakeholders. They should be able to give clear and concise instructions and maintain professionalism at all times.

Excellent organizational skills: Truck dispatchers should be highly organized to maintain accurate records of shipments, routes, and driver schedules.

Ability to work under pressure: Truck dispatchers should be able to work effectively in a fast-paced and high-pressure environment. They should be able to multitask and handle multiple priorities simultaneously.

Geographical knowledge: Truck dispatchers should know the geography of the areas in which they are operating. This knowledge can help dispatchers optimize routes and avoid traffic congestion.

Critical thinking: Truck dispatchers should have the ability to make decisions quickly and efficiently in response to changes in shipment schedules or other unexpected events.

Time management: Truck dispatchers should be able to effectively manage their time to ensure that shipments are delivered on time and according to schedule.

Problem-solving: Truck dispatchers should be able to identify and solve problems that arise in the shipping process, such as traffic congestion, weather delays, or equipment breakdowns.

Attention to detail: Truck dispatchers must have excellent attention to detail to ensure that all shipments are accurately recorded, scheduled, and tracked.

Technical skills: Truck dispatchers should be able to use computerized dispatching systems to track and manage shipments, as well as communicate with drivers and customers.

Overall, a truck dispatcher should be highly organized, detail-oriented, and able to work well in a fast-paced and dynamic environment. They should also have strong communication skills, be able to follow directions, and have a commitment to safety and accuracy.

What are the daily duties of a truck dispatcher?

The daily duties of a truck dispatcher can vary depending on the specific company and the nature of its trucking operations. However, here are some common duties that a truck dispatcher may perform:

Receive and process orders: The truck dispatcher receives and processes orders from customers or internal departments, including scheduling pickup and delivery times and assigning trucks and drivers to each shipment.

Coordinate with drivers: The truck dispatcher communicates with drivers to provide pickup and delivery information, route information, and any necessary instructions or changes to the shipment schedule.

Track shipments: The truck dispatcher tracks each shipment to ensure that it is on schedule and that any issues are addressed promptly.

Manage driver schedules: The truck dispatcher manages driver schedules to ensure that all shipments are picked up and delivered on time and that drivers are in compliance with safety regulations.

Troubleshoot problems: The truck dispatcher troubleshoots problems that arise during the shipping process, such as traffic congestion, equipment breakdowns, or delays.

Communicate with customers: The truck dispatcher communicates with customers to provide shipment updates and resolve any issues or concerns that arise.

Manage paperwork: The truck dispatcher manages paperwork related to shipments, including bills of lading, delivery receipts, and other documentation.

Maintain records: The truck dispatcher maintains records related to each shipment, including driver logs, mileage records, and other documentation.

Overall, the truck dispatcher plays a critical role in ensuring that trucking operations run smoothly and efficiently. They must be highly organized, detail-oriented, and able to work effectively in a fast-paced and dynamic environment. They should also have strong communication skills and the ability to work effectively in a team environment.

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Frequently asked questions

What are the skills of a truck dispatcher?

What are the daily duties of a truck dispatcher?

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Truck Dispatcher Job Description

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Duties & Responsibilities 1

Requirements & Skills 1

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Job summary 10

Duties & Responsibilities 10

Requirements & Skills 10

Frequently asked questions

What are the skills of a truck dispatcher?

What are the daily duties of a truck dispatcher?

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