Patient Account Representative Job Description

Job summary 1

We are hiring for a Patient Account Representative to assist with updating patient medical accounts and working closely with the rest of the team. The ideal candidate has excellent organizational skills, communication skills, and the desire and ability to learn quickly. Working as a part of a team to meet deadlines, but also being able to work independently is crucial to the success in this position. We are looking for candidates who will actively exhibit Service Excellence, Transparency, Teamwork, Accountability, Hard Work, and a Positive Attitude in their job.

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

The Patient Account Representative will edit and/or prepare UB, CMS 1500, ADA, and other utilized billing forms via paper or electronic means; Analyze financial information to determine the patient's ability to pay or qualify for financial assistance; Analyze credit balances to determine appropriate action. The position will also be responsible to prepare accounts receivable adjustments; Utilizing available resources to obtain eligibility information; Updating patient demographic and financial information; Communicate with Medical Centers' staff, patients, and payers, as required to obtain or verify billing information or payment; Answer questions, resolve concerns and document specific actions taken on individual accounts in the Epic Hospital Billing and/or Professional Billing systems. This position is responsible for considering the status of the entire patient account and for exercising judgment to determine the appropriate course of action to bring the account to resolution.

Duties & Responsibilities 2

Requirements & Skills 2

Job summary 3

We are seeking a Patient Account Representative to join our team! As the Patient Account Representative, you will monitor assigned patient accounts for accurate and timely payment of claims by managing work queue, aging lists, and claims correspondence; review claim denials for problem areas; resubmits claims and file appeals as necessary.

Duties & Responsibilities 3

Requirements & Skills 3

Job summary 4

The Patient Account Representative provides administrative support to the daily verification operations within the assigned function(s). The incumbent ensures data accuracy and integrity of patient information through the verification process. The Patient Account Representative works with cross-divisional teams in the identification and resolution of outstanding issues within the assigned function(s).

Duties & Responsibilities 4

Requirements & Skills 4

Job summary 5

The Patient Account Representative is responsible for follow-up on rejected claims; assisting patients with account questions demonstrating caring and compassion through verbal and written communications; reviewing accounts that have a balance in which the patient is responsible for determining collection status; identifying credits on accounts.

Duties & Responsibilities 5

Requirements & Skills 5

Job summary 6

We are dedicated to providing patient-centered health care and are looking for a Patient Account Representative who can demonstrate the highest level of customer service.

Duties & Responsibilities 6

Requirements & Skills 6

Job summary 7

The Patient Account Representative works under the direction of the Patient Financial Service Manager. Is engaged in activities relating to the collection of payment and/or resolution of self-pay balance accounts.

Duties & Responsibilities 7

Requirements & Skills 7

Job summary 8

According to established procedures, the Patient Account Representative obtains demographic, medical, and insurance information at the bedside for patients in the Emergency Department; enters necessary information into computer records; and performs various other clerical and record-keeping tasks related to registration.

Duties & Responsibilities 8

Requirements & Skills 8

Job summary 9

The Patient Account Representative greets and admits customers and patients and performs routine reception duties including filing and answering the phone.

Duties & Responsibilities 9

Requirements & Skills 9

Job summary 10

The Patient Account Representative participates in all patient account activities regarding the collection of accounts, including but not limited to, payment analysis, credit, collections, and/or financial counseling.

Duties & Responsibilities 10

Requirements & Skills 10

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