Merchandise Associate Job Description
Job summary 1
The Merchandise Associate is responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store to support the needs of the business.
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Requirements & Skills 1
Job summary 2
As a Merchandise Associate, you will report to the Merchandise Supervisor. You will be working in our customer retail locations and responsible for the maintenance and execution of our Programs. Activities include but are not limited to tote-to-rack merchandising, display rack assembly, plan-o-gram execution, rotating product, and overall merchandising services. Your professionalism and business execution are critical contributions to driving the business forward for our customers, vendors, and ourselves.
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Job summary 3
The Merchandise Associate will support the Manager, Visual Merchandise, and Lead Visual Merchandise associate in the presentation of the store by maximizing customer and fan engagement in an awe-inspiring, best-in-a-class retail environment. One of the main responsibilities for this role is to support the Manager, Visual Merchandise in managing the 365 visual and marketing calendar of events, in conjunction and collaboration with all flagship leadership hierarchy and flagship teams- inclusive of design assisting, producing and installing, and monitoring all store POS, merchandising, and window campaigns.
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Job summary 4
We're looking for a Merchandise Associate. Our retail employees are responsible for creating the ultimate game day experience for the fan. Our number one priority is to provide fans with a legendary experience each time they enter the store. We strive to create an environment unlike any other sporting event worldwide. We go above and beyond to exceed their expectations in customer service, display of merchandise, and attention to detail. If you have a passion for retail, an outgoing personality, love to sell, enjoy working in teams, and strive to create relationships with fans, this is the place for you.
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Job summary 5
The Merchandise Associate will be responsible for assisting sales generation; taking inbound calls and making outbound calls to prospects and existing customers, process online orders, and assisting customers through online chat. Additionally, this person will ensure the Company's ERP software is updated to reflect all activities associated with the sales and order process for all assigned territories.
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Requirements & Skills 5
Job summary 6
The Merchandise Associate provides quality customer service within the Center Store (Grocery) Department. Responsible for maintaining standards by the standard practice manual, maximizing sales through excellent customer service, and minimizing shrinkage through proper utilization of standard practice.
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Job summary 7
As the Merchandise Associate. Leading this team driving strategic sales growth through maintenance and execution of the Programs. Maintaining updated knowledge of our programs and policies and then ensuring the team is meeting all expectations. A successful candidate will have effectively demonstrated the ability to organize and lead this service team to meet growth and execution expectations.
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Job summary 8
The Merchandise Associate works under the direction of store management to maintain efficient store operations. Provides outstanding customer service while maintaining a clean, organized, and safe work environment. Selects great quality merchandise from donations to stock the sales floor. The Merchandise Associate creates a positive employee and customer experience by consistently exhibiting citizenship behaviors and supporting Company’s mission.
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Requirements & Skills 8
Job summary 9
The Merchandise Associate maintains stocking, rotation, and appearance of merchandise in the department in an efficient manner within company policy to ensure that the shift contributes to the financial best interest of the store. Completes all other duties as assigned promptly.
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Job summary 10
We are looking for a Merchandise Associate.
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Frequently asked questions
What makes a good merchandise associate?
A merchandise associate is responsible for ensuring that a store's merchandise is properly displayed, stocked, and priced. Here are some qualities that make a good merchandise associate:
Attention to detail: A good merchandise associate should have excellent attention to detail to ensure that products are displayed in an attractive and organized manner.
Customer service skills: A good merchandise associate should have excellent customer service skills to greet customers, answer their questions, and help them find products.
Organizational skills: A good merchandise associate should have strong organizational skills to keep track of inventory and ensure that products are stocked properly.
Time management skills: A good merchandise associate should have excellent time management skills to ensure that tasks are completed efficiently and in a timely manner.
Physical stamina: A good merchandise associate should be able to stand for long periods, lift heavy boxes, and move merchandise around the store.
Flexibility: A good merchandise associate should be flexible and able to adapt to changes in inventory, store layout, or customer needs.
Product knowledge: A good merchandise associate should have a good understanding of the products they are selling, including features, benefits, and pricing.
Sales skills: A good merchandise associate should be able to identify opportunities to upsell or cross-sell products and make recommendations to customers.
Communication skills: A good merchandise associate should have excellent communication skills to effectively communicate with customers, coworkers, and management.
Team player: A good merchandise associate should be a team player and work collaboratively with other associates to ensure that the store runs smoothly.
Overall, a good merchandise associate should be organized, detail-oriented, and have excellent customer service and sales skills. They should also have the physical stamina to handle the demands of the job and be able to work collaboratively with others to achieve store goals.
What is the role of merchandise associate?
The role of a merchandise associate varies depending on the type of store they work in, but in general, merchandise associates are responsible for ensuring that a store's merchandise is properly displayed, stocked, and priced. Here are some common responsibilities of a merchandise associate:
Merchandise display: A merchandise associate is responsible for ensuring that products are displayed in an attractive and organized manner. They may arrange products on shelves, hang clothing, or set up displays to highlight new or featured products.
Stocking: A merchandise associate is responsible for keeping products in stock and ensuring that inventory levels are maintained. They may receive new merchandise shipments and restock products on the sales floor or in the stockroom.
Pricing: A merchandise associate is responsible for ensuring that products are properly priced and that pricing is consistent throughout the store. They may use a pricing gun to label products or update prices in the store's computer system.
Customer service: A merchandise associate is responsible for providing excellent customer service to customers. They may greet customers, answer questions, and help them find products.
Sales: A merchandise associate may be responsible for making sales, identifying opportunities to upsell or cross-sell products, and making recommendations to customers.
Inventory management: A merchandise associate is responsible for managing inventory and ensuring that products are accurately counted and tracked in the store's computer system.
Cleaning and maintenance: A merchandise associate may be responsible for keeping the sales floor clean and organized, including dusting shelves, sweeping, and restocking supplies such as shopping bags and hangers.
Overall, the role of a merchandise associate is to ensure that a store's merchandise is properly displayed, stocked, and priced, and to provide excellent customer service to customers. They play an important role in maintaining the appearance and functionality of a store and help to ensure that customers have a positive shopping experience.