Infrastructure Engineer Job Description

Job summary 1

The primary function of the Infrastructure Engineer is to ensure efficient, strategic use of core platforms, services, and technologies that provide foundational technical services to the business as offered by Credit Union’s Technology Solutions organization. This role provides analysis, development, and operational support of servers, storage, virtualization, and networking solutions, including defining, analyzing, creating, and supporting new services or solutions, modification, and development of new functionality (either as enhancements or as green-field development within an infrastructure ecosystem), system integration, testing, maintenance, monitoring, and operational oversight of assigned solutions and services, independently or in cooperation with other technology teams, to advance business objectives.

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

The Infrastructure Engineer will oversee and coordinate logistics for the technological operation and maintenance of the Media Services infrastructure, audio-visual systems, room, and media technology networks, media delivery ecosystems, and all other room and media delivery technologies under the purview of the Media Services group.

Duties & Responsibilities 2

Requirements & Skills 2

Job summary 3

As an Infrastructure Engineer, you will provide systems programming support for our mainframe environment – your focus will be database systems. You will also be responsible for the installation, maintenance, and configuration of the database software and the supporting tools.

Duties & Responsibilities 3

Requirements & Skills 3

Job summary 4

The Infrastructure Engineer works on problems and projects of moderately complex scope. Utilizes professional concepts and theoretical knowledge acquired through specialized training, education, or previous experience. Exercises independent judgment within defined parameters or practices to determine appropriate action. Develops expertise and practical knowledge of applications within the business environment. Acts as an informed team member by providing information, analysis, and recommendations in support of team efforts. Evaluates unique circumstances and collaborate with applicable IT teams to make recommendations.

Duties & Responsibilities 4

Requirements & Skills 4

Job summary 5

The Infrastructure Engineer independently completes and leads infrastructure project assignments. Plans, researches, evaluates, designs, and engineers the enterprise's technology infrastructure. Provides technical support and troubleshooting, cost estimates, justifications, and recommendations. Produces technical documentation, support, and configuration. Helps manage, plan, and maintain technical platforms including upgrading systems. Monitors system performance, and installs and configures hardware.

Duties & Responsibilities 5

Requirements & Skills 5

Job summary 6

The Infrastructure Engineer is a member of the external technology services team, which situates this person in an ideal environment for professional growth. The team consists of a small group of network architects, engineers, and managers with years of varied experience. The position involves contributing to the design and engineering of highly complex network solutions for school districts, intermediate units, nonprofits, and businesses that span a wide network involving multiple services, products, and vendors as well as interfacing with customers. The Infrastructure Engineer will ideally act as a subject matter expert for at least one significant network infrastructure component and is flexible to step outside of the job description to assist in accomplishing departmental and/or organizational goals. Your technical skills will be challenged in this dynamic environment. There are endless opportunities to learn new technology and grow in your career.

Duties & Responsibilities 6

Requirements & Skills 6

Job summary 7

The Infrastructure Engineer will report to the IT Manager and work collaboratively with key stakeholders including local and corporate members of the IT Team. You will build, maintain, and enhance a modern, cost-effective, flexible, and secure IT environment at the site. The Infrastructure Engineer’s responsibilities will include network, server, storage, computer room/hosting, cloud computing, IT security, video conferencing and telephone operations, and projects.

Duties & Responsibilities 7

Requirements & Skills 7

Job summary 8

The Infrastructure Engineer manages all aspects of information technology (both administrative and student). Provides leadership and is responsible for the oversight of the planning, building, development, implementation, delivery, and evaluation of technology infrastructure to all schools and administrative facilities.

Duties & Responsibilities 8

Requirements & Skills 8

Job summary 9

We are seeking outstanding engineers to join the infrastructure team to build and operate IT advanced Data Center to support a world-class semiconductor foundry. This team is responsible to design, implement and optimize IT infrastructure toward software-defined computing, storage, and networking with advanced cloud technologies. The Infrastructure Engineer should have strong technical skills and dedication to operational excellence.

Duties & Responsibilities 9

Requirements & Skills 9

Job summary 10

The Infrastructure Engineer will build, manage and improve the infrastructure systems at the Company providing services in support of the day-to-day operations, critical projects, and strategic growth of the business. The Infrastructure Engineer will be expected to continually interact with and support managers and users with varying technical backgrounds in a fast-paced work environment. Responsibilities of the Infrastructure Engineer will encompass the support and operation of all switches, routers, firewalls, physical and VMware virtual infrastructure, telephony, email, web/application/database servers, network attached storage devices (SANs) as well as public cloud servers and services. The Infrastructure Engineer is responsible for proactively identifying and correcting deficiencies and improving overall IT infrastructure performance and efficiency. The Infrastructure Engineer will also be responsible for creating and updating infrastructure documentation, systems assessments, and reporting results. The Infrastructure Engineer will work closely with other members of the team to support the overall mission of the company and the end user’s ability to achieve that mission.

Duties & Responsibilities 10

Requirements & Skills 10

Frequently asked questions

What does an infrastructure engineer do?

An infrastructure engineer is a type of IT professional who is responsible for designing, planning, implementing, and maintaining the infrastructure of an organization's technology systems. The infrastructure engineer is responsible for ensuring that the organization's technology systems are secure, efficient, and effective and that they meet the needs of the organization. Here are some of the key duties of an infrastructure engineer:

Designing and planning infrastructure: An infrastructure engineer designs and plans the infrastructure of an organization's technology systems, including networks, servers, storage systems, and other infrastructure components.

Implementing infrastructure: An infrastructure engineer implements the infrastructure of an organization's technology systems, ensuring that it is deployed according to the design and plan.

Maintaining infrastructure: An infrastructure engineer is responsible for maintaining the infrastructure of an organization's technology systems, ensuring that it is operating efficiently and effectively.

Monitoring system performance: An infrastructure engineer monitors the performance of an organization's technology systems, identifying potential issues and taking proactive measures to address them.

Ensuring security: An infrastructure engineer is responsible for ensuring the security of an organization's technology systems, including data and applications.

Managing backups and disaster recovery: An infrastructure engineer is responsible for managing backups and disaster recovery plans for an organization's technology systems, ensuring that data is protected and can be restored in the event of an outage or disaster.

Managing cloud infrastructure: An infrastructure engineer manages the infrastructure of an organization's cloud-based systems, ensuring that they are operating efficiently and securely.

Providing technical support: An infrastructure engineer provides technical support to end-users, troubleshooting issues and providing guidance and assistance as needed.

Keeping up-to-date with emerging technologies: An infrastructure engineer stays up-to-date with emerging technologies and trends in the industry, making recommendations for new technologies or approaches that could improve the organization's technology systems.

Overall, an infrastructure engineer plays a critical role in designing, implementing, and maintaining the infrastructure of an organization's technology systems, ensuring that they are secure, efficient, and effective and that they meet the needs of the organization.

What are the skills of an infrastructure engineer?

An infrastructure engineer should possess a range of technical and soft skills to effectively design, implement, and maintain the infrastructure of an organization's technology systems. Here are some of the key skills that an infrastructure engineer should possess:

Technical skills: An infrastructure engineer should possess strong technical skills in areas such as network design, server management, storage systems, virtualization, cloud computing, and cybersecurity.

Problem-solving skills: An infrastructure engineer should have strong problem-solving skills to diagnose and troubleshoot technical issues, and develop effective solutions to address them.

Analytical skills: An infrastructure engineer should have strong analytical skills to analyze data and system performance metrics, identify trends, and develop insights that inform infrastructure decisions.

Communication skills: An infrastructure engineer should have strong communication skills to effectively communicate with technical and non-technical stakeholders, such as managers, end-users, and vendors.

Project management skills: An infrastructure engineer should have strong project management skills to effectively plan, execute, and deliver infrastructure projects on time and within budget.

Collaboration skills: An infrastructure engineer should have strong collaboration skills to work effectively with technical and non-technical stakeholders, such as other IT professionals, managers, and end-users.

Adaptability: An infrastructure engineer should be able to adapt to changing business requirements and technology trends, and be able to adjust infrastructure plans accordingly.

Continuous learning: An infrastructure engineer should commit to continuous learning and stay up-to-date with the latest technology trends, tools, and techniques.

Attention to detail: An infrastructure engineer should have a keen eye for detail to ensure that all infrastructure configurations and settings are accurate and complete.

Customer service skills: An infrastructure engineer should possess strong customer service skills to effectively communicate with end-users and provide technical support and guidance.

Overall, an infrastructure engineer should possess a combination of technical skills, problem-solving skills, analytical skills, communication skills, project management skills, collaboration skills, adaptability, continuous learning, attention to detail, and customer service skills to effectively design, implement, and maintain the infrastructure of an organization's technology systems.

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