Grocery Clerk Job Description

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Grocery Clerk Job Description

Job descriptions
Retail and Consumer Products

Job summary 1

The Grocery Clerk creates an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and the safety of others.

Duties & Responsibilities 1

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Requirements & Skills 1

Ability to handle stressful situations
Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Must be at least 18 years of age
- Current food handlers permit once employed

Job summary 2

We are looking for a Grocery Clerk. Responsibilities include assisting with ordering, pricing, stocking, and rotation of our merchandise. You are a key factor in ensuring accuracy and guest confidence.

Duties & Responsibilities 2

Requirements & Skills 2

Minimum Age: 18 Years of age.
Lifting Requirements: Ability to lift 50+ pounds
- Equipment: Required to use and operate: Pallet jack, forklift, box-cutter, two-wheeler, six-wheeler, baler, ladder, etc.
- Physical Abilities: Regularly required to walk, stand, sit, twist, and bend; repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance; occasionally stoop, crouch, kneel or crawl. Lifting may include floor-to-shoulder and overhead lifting. Occasional use and climbing of step stools or ladders are required.
- Communication: Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members, and guests. Ability to read and interpret documents such as safety rules, and operating and maintenance manuals.

Job summary 3

The Grocery Clerk supports and assists the grocery department through various tasks. Prospective employees should be outgoing, friendly, hard-working, dependable, and team players.

Duties & Responsibilities 3

Requirements & Skills 3

Must be at least 18 years old or older
Must be able to work Saturdays and some evenings
Ability to work in a fast-paced environment
Ability to work with others
Good interpersonal skills
- Good verbal communication skills
- Basic math skills are required
- Previous experience in the grocery business or a related field is helpful but not required

Job summary 4

The Grocery Clerk stocks rotate faces grocery products. Provides exceptional customer service and contributes to a positive and collaborative team environment.

Duties & Responsibilities 4

Requirements & Skills 4

Job summary 5

The Grocery Clerk is responsible to make sure the grocery section of the store is well-stocked for our customers while providing excellent customer service.

Duties & Responsibilities 5

Maintains merchandise presentation in the produce area by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up, cleaning, and organizing product displays, signing, and pricing merchandise appropriately, and securing fragile and high-shrink merchandise.
Provides quality customer service by assisting customers with purchasing decisions, answering merchandise and sales questions, locating merchandise, identifying customer needs, and resolving customer issues and concerns.
Follows Company policies and procedures as stated in the Employee Handbook and Procedures Manual.

Requirements & Skills 5

Ability to speak English effectively
Authorized to work in the United States
Must be at least 18 years old
Must be willing to work evenings, weekends, and holidays.
Physical Demands and Work Environment
Able to work in varying temperatures
- Able to lift a minimum of 60 lbs
- Performs frequent motions such as standing, walking, kneeling, squatting, bending, lifting, and reaching
- Uses box cutters, manual pallet jacks, U-boats, etc.

Job summary 6

The Grocery Clerk maintains product levels and quality control in the grocery department. Ensures products are displayed by Company standards and all regulatory food safety practices. Performs various customer service duties and promotes sales-building practices.

Duties & Responsibilities 6

Requirements & Skills 6

Minimum of 18 years of age is required to operate the equipment.
TABC/LACT certification required where applicable.
Typically involves on-the-job training.

Job summary 7

The Grocery Clerk supports grocery store operations by maintaining a clean work environment and organized food displays.

Duties & Responsibilities 7

Requirements & Skills 7

High school education (or concurrent enrollment in an educational institution) preferred but not required.
Prior experience or training as a grocery clerk preferred.
- Basic mathematical ability (add, subtract, multiply, divide) and ability to count. Be able to calculate proper mixture ratios or dilution factors when preparing, mixing, or diluting cleaning solutions and other materials.
- Ability to hear, speak and understand the English language to respond promptly to verbal requests from customers for information or assistance, to answer telephones, and to be able to communicate effectively with department employees, the store's co-workers and customers;
- Ability to give/receive complex verbal instructions/descriptions to/from supervisors/co-workers/employees concerning store/department policy/procedures and use of equipment.

Job summary 8

The Grocery Clerk is responsible for assisting with ordering, receiving, stocking, and display of grocery products, maintaining department cleanliness, and providing customer service. The Grocery Clerk must be willing to work flexible hours as required including nights/weekends.

Duties & Responsibilities 8

Receives product deliveries, ensuring order and invoice accuracy.
Stocks rotates, merchandises, and faces products according to department procedure.
- Maintains back-stock areas according to department standards.
- Assists in other departments as needed.
- Performs other duties as assigned to meet co-op needs.

Requirements & Skills 8

Job summary 9

The Grocery Clerk creates an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards.

Duties & Responsibilities 9

Promote Corporate Brands to customers
Promote trust and respect among associates
Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store

Requirements & Skills 9

Retail experience
Second language (speaking, reading, and/or writing)

Job summary 10

The Grocery Clerk orders, sort, and stock merchandise and provide customer services. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Duties & Responsibilities 10

Requirements & Skills 10

Willing to work weekends and holidays.
Effective written and verbal communication skills.
Able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers.
Must be able to read shelf tags, signs, product labels, training materials, and bulletins.
- Available and able to perform stock clerk duties and customer service duties.
- Qualified and able to operate power machinery and work with various job tools.
- Previous work record reflects dependability and integrity.

Frequently asked questions

What does a grocery clerk do?

A grocery clerk, also known as a supermarket clerk or grocery store associate, is an employee of a supermarket or grocery store who plays a vital role in ensuring the smooth operation of the store. Their primary responsibilities often include:

Customer Service: Grocery clerks provide excellent customer service, which may include answering questions about products, helping customers find items, or addressing any concerns or complaints.

Stocking Shelves: Clerks ensure shelves are stocked throughout the day. They may unload deliveries, organize products in the storage room, and refill shelves as needed. This often involves rotating stock to ensure that older items are sold first and removing any damaged or expired items.

Maintaining Cleanliness: Grocery clerks often have responsibilities related to maintaining cleanliness and orderliness in the store. This could involve cleaning spills, tidying shelves, or maintaining a clean, safe environment in their assigned area, such as produce, deli, bakery, or another department.

Checkout Operations: In some stores, grocery clerks may also work as cashiers. This involves scanning items, processing payments, and providing change to customers. They may also bag groceries and assist customers with carrying out their purchases if needed.

Pricing and Inventory: Grocery clerks may be responsible for checking prices and updating them as necessary. They may also participate in inventory counts and ensure the accuracy of inventory records.

Promotions and Displays: Clerks may help set up promotional displays, ensuring that sale items are properly arranged and labeled.

The specific responsibilities of a grocery clerk can vary widely based on the size and type of store. In a smaller store, a clerk might perform many different tasks, while in a larger supermarket, clerks may have more specialized roles. Regardless of the specific duties, the role of a grocery clerk is essential to maintaining a well-run and customer-friendly store.

What skills does a grocery clerk need?

A grocery clerk needs a variety of skills to perform their duties effectively. Here are some of the key skills needed for this role:

Customer Service Skills: A grocery clerk often interacts with customers and should be able to provide excellent service, answering questions, helping locate items, and resolving any issues or complaints in a courteous and professional manner.

Communication Skills: Grocery clerks must communicate effectively with customers, coworkers, and supervisors. This includes both verbal and written communication.

Physical Stamina: The job often requires standing for long periods, lifting heavy objects, and doing repetitive tasks, such as stocking shelves. Therefore, physical stamina and strength are necessary.

Attention to Detail: Clerks need to pay close attention to details to ensure items are correctly priced, shelves are properly stocked, and any discrepancies or problems are quickly noticed and resolved.

Organizational Skills: Grocery clerks often juggle multiple tasks, such as stocking shelves, assisting customers, and maintaining cleanliness. They must be able to prioritize tasks and manage their time effectively.

Basic Math Skills: If the grocery clerk's duties involve operating a cash register, they'll need basic math skills for counting change, adding totals, and similar tasks.

Problem-Solving Skills: Grocery clerks may encounter issues that require quick and effective problem-solving, such as addressing a customer complaint or figuring out how to handle an out-of-stock item.

Teamwork Skills: Grocery clerks often work as part of a team, so they need to cooperate and coordinate well with others.

Adaptability: Grocery stores can be busy and unpredictable environments, and a grocery clerk needs to be able to adapt to different situations, whether that's a rush of customers, a delivery delay, or an unexpected issue.

Product Knowledge: A good grocery clerk should have knowledge of the store's inventory, including the locations of different items, and sometimes details about products to answer customer inquiries.

Overall, the role of a grocery clerk requires a combination of customer service, communication, physical stamina, and organizational skills. It can be a demanding job, but it's also one that plays a crucial role in the functioning of a grocery store.

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