Funeral Director Job Description template and pdf with duties [2023]

Job summary 1

The Funeral Director provides customer service in all areas of helping client families following the loss of a loved one. Provides exemplary personalized and professional service. Learns how a Funeral Director implements choices made by the families/legal representative regarding the funeral, final disposition of the body, and memorialization of the individual. Interacts with the family to fulfill death care needs. Ensures customer needs are addressed.

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

A Funeral Director reports to the Location Manager in his/her market. He/She provides customer service in all areas of helping our families achieve peace following the loss of a loved one. We strive to help families overcome this difficult time by providing exemplary personalized service. Funeral Directors implement choices made by the families regarding the final disposition of the body and memorialization of the individual. They are the primary contact with our families and interact with them to fulfill their death care needs. Funeral Directors are responsible to ensure customers’ full range of needs is addressed. Successful candidates are people who establish strong personal and business relationships with customers. He/She is accountable for servicing families in a professional and timely manner. Respectful service and attention to customer needs are integral to a continued relationship with the family. The ability to contribute as a team member, where individuals work together and share equally in the exchange of ideas, concepts, and process outcomes is important. The Funeral Director's duties must be performed consistently with the company mission and values and adherence to company policies and procedures. Certain variations may exist across locations or markets particularly as they relate to location differences, whether the funeral directors are represented by a union, whether a license is required for certain duties and the size and staffing at a location or in a market.

Duties & Responsibilities 2

Requirements & Skills 2

Current license or certification if required by state regulations
2+ years of funeral industry experience
Understanding of the services and products available
Knowledge of current federal, state, and local regulations related to the funeral industry
- Professional communication skills
- Experience handling sensitive situations in a professional manner
- Knowledge of current federal, state, and local regulations related to the funeral industry

Job summary 3

The Funeral Director provides customer service in all areas of helping client families following the loss of a loved one. Implements choices made by the families’ legal representatives regarding the final disposition of the body and memorialization of the individual. Interacts with the family to fulfill the death care needs of their loved one. Provides exemplary personalized and professional service. Fulfills the requirements as dictated by the licensing Board in the practicing state or province.

Duties & Responsibilities 3

Requirements & Skills 3

Job summary 4

The Funeral Director will manage, prepare and direct funeral services, conduct, and coordinate the delivery of the decedent to the mortuary. The position will prepare the decedent for services and/or interment. The major objectives are to provide the highest quality services and products and to satisfy the needs of all client families. Geographic boundaries for this position may encompass more than one firm or location in a given area of multiple company operations.

Duties & Responsibilities 4

Requirements & Skills 4

A two-year college degree or completion of a specialized course of study at a business or trade school or job-specific skills acquired through on-the-job training or apprenticeship program.
A minimum of five years of similar or related experience.
Valid Funeral Directors’ License in the location jurisdiction or the ability to reciprocate license.
Possess necessary licensure or other certification to meet local or state legal requirements to perform the functions of a Funeral Director. Possess and maintain necessary licensure or certification to meet local, state, and federal legal requirements to perform the function of embalming.
- Must be able to effectively communicate with all levels including management, associates, home office, and families.
- Passing both sections of the National Board Exam (NBE) as per state requirements.
- Possess a valid Drivers’ License and meet the driving performance standards as determined by management.

Job summary 5

The Funeral Director implements choices made by the families’ legal representatives regarding the funeral, final disposition of the body, and memorialization of the individual. Provides customer service in all areas of funeral arrangements, cremation ceremonies, and internment to assist families following the loss of a loved one. Provides exemplary personalized and professional service.

Duties & Responsibilities 5

Requirements & Skills 5

Job summary 6

The Funeral Director will be responsible for respectfully caring for the deceased while performing a variety of tasks including, embalming, removals and transfers, cosmetology, dressing, hair styling, and any other preparation required for the deceased. The successful candidate will have a current license in the applicable state and knowledge of the current regulations related to the funeral industry.

Duties & Responsibilities 6

Requirements & Skills 6

Current license or certification if required by state regulations
2+ years of funeral industry experience
Understanding of the services and products available
- Professional communication skills
- Experience handling sensitive situations in a professional manner
- Knowledge of current federal, state, and local regulations related to the funeral industry

Job summary 7

The position of Funeral Director offers a great opportunity to a qualified individual with all the tools at hand needed for success. This individual will be licensed as a Funeral Director and able to handle making arrangements for funeral and cremation services.

Duties & Responsibilities 7

Counsel with and coordinate desired arrangements with families and other third parties to carry out selected funeral, cremation, and cemetery services with care and compassion.
Maintain complete knowledge and be able to explain the benefits of all products and services offered to families; Dignity Plan knowledge is a benefit.
Assist families with the selection of appropriate and desired merchandise and/or services, ensuring that all options have been presented. Coordinate with Family Service Counselors to discuss, provide pricing, and give all options for cemetery property, including outer burial containers and memorial markers.
Help to direct and coordinate funeral and interment services.
- Ensure that all required paperwork is completed accurately and promptly.
- Assist with set up and preparation of visitations, funeral, and memorial services, receptions.
- Support and add to a great team, help great families and grow a great culture!

Requirements & Skills 7

Licensed Funeral Director
Able to multitask

Job summary 8

The Funeral Director provides excellent service to grieving families on the day of the funeral service; coordinates details with the family, interment schedule, clergy, and music provider by Company policies; helps the family to establish positive memories by facilitating a compassionate and caring funeral service.

Duties & Responsibilities 8

Requirements & Skills 8

Job summary 9

A Funeral Director is responsible for assisting with the funeral home and cremation-related duties, which include physical work, and office-related tasks. Duties include first-call removals, assisting with casketing, setting up visitation areas, and driving company vehicles. Office duties include meeting the public, answering phones courteously and in a polite manner, and assisting with funerals, memorials, and other services or ceremonies as requested. The ability to lift to 75 pounds and work an on-call rotation schedule including weekends is required.

Duties & Responsibilities 9

Requirements & Skills 9

Job summary 10

We are currently looking for a compassionate and self-driven licensed Funeral Director to join our team.

Duties & Responsibilities 10

Meet with At-Need families in a professional, organized, and caring manner
Ensure adherence to all professional, municipal, provincial/state, and federal licensing authorities, regulations, and rules applicable to the provision of cremation services
Perform administrative duties to include preparing documents, processing reports, answering phones, and performing other tasks as assigned

Requirements & Skills 10

Graduation from an accredited mortuary college required
A Valid State Funeral Director license is required (applies to most states)
Associate’s or Bachelor’s degree a plus where not required for FD license
Good driving record and must provide a current, valid driver’s license
High level of compassion and integrity
Good communication skills
- Proficient in computers and the ability to use technology while meeting with families
- Professional and team player
- Limited amount of local and/or multiple location traveling required