Front Of House Staff Job Description
Job summary 1
The Front of House Staff supports the Hospitality Department’s business model during its day-to-day operations. Tasks and responsibilities may vary depending on the day. Tasks may include, but are not limited to: Host, Merch, Take Out, Runner, Busser, Server/Bartender, and Service Bartender.
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Requirements & Skills 1
Job summary 2
The purpose of the Front of House Staff is to interact with our guests and ensure they have a great experience when dining at the resort. The Front of House Staff must be attentive to our guest's needs and make guests feel welcome, comfortable, important, and relaxed.
Duties & Responsibilities 2
Requirements & Skills 2
Job summary 3
The Front of House Staff may work anywhere on the property where food is prepared. This person will assist in the setup and serving of food from counters and steamtables. Duties will include cleaning and sanitizing equipment and workstations. The general responsibilities of the position include those listed below, but Company may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements.
Duties & Responsibilities 3
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Job summary 4
The Front of House Staff for the Center are responsible for the execution of events in a safe, courteous, and professional manner. Under the direction of the House Manager, the Front of House Staff work on a show-by-show basis to ensure patrons enjoy their experience in the hall at each performance.
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Job summary 5
We're looking for a Front of House Staff. Candidates are hardworking, self-motivated, and value the guest experience. This position requires you to work cleanly, conscientiously, and efficiently. Open-mindedness and a willingness to learn and grow every day are keys to success in our restaurant. This position starts part-time, with the flexibility to grow into a full-time role.
Duties & Responsibilities 5
Requirements & Skills 5
Job summary 6
We are looking for trustworthy, well-presented Front of House Staff to supplement our existing team. Contingent on their placement, front-of-house staff may be responsible for receiving guests, escorting them to their tables, and conveying their requests to kitchen staff. You should also provide customers with a check upon completion of their meal. To be successful as the front-of-house staff, you should be outgoing, personable, and adept at stress management. Remarkable front-of-house staff will provide foreign diners with suggestions for nearby entertainment.
Duties & Responsibilities 6
Requirements & Skills 6
Job summary 7
The Front of House Staff will provide prompt and courteous service to meet customer demands while demonstrating strong knowledge of the brand, beers, and food menu. This position reports to a Restaurant Manager and works closely with Assistant Restaurant Managers, Executive/Sous Chefs, and fellow Restaurant Ambassadors.
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Job summary 8
We are looking for an exceptional Front of House Staff to join our team.
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Job summary 9
The Front of House Staff will be responsible for making sure only Neighbors enter the facility. The Front of House Staff will also be responsible for the following:
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Requirements & Skills 9
Job summary 10
Our Front of House Staff is the first point of contact for our customers. Duties include, but are not limited to:
Duties & Responsibilities 10
Requirements & Skills 10
Frequently asked questions
What are the duties of a front of house staff?
The duties of front of house (FOH) staff can vary depending on the type of business they work for, but generally, FOH staff are responsible for providing excellent customer service, maintaining a clean and organized environment, and assisting with various operational tasks. Some of the key duties of FOH staff include:
Greeting customers: FOH staff are responsible for greeting customers, answering questions, and directing them to the appropriate location within the business.
Taking orders: FOH staff may be responsible for taking orders from customers, either in person or over the phone, and entering the orders into a computer system.
Handling payments: FOH staff may be responsible for handling payments from customers, including processing cash, credit, and debit transactions.
Maintaining a clean and organized environment: FOH staff are responsible for ensuring that the front of house area is clean, tidy, and organized, and for performing general cleaning and maintenance tasks as necessary.
Assisting with operational tasks: FOH staff may be responsible for assisting with various operational tasks, such as stocking shelves, preparing food and drinks, setting up tables and chairs, and assisting with event setup and tear-down.
Resolving customer complaints: FOH staff may be called upon to resolve customer complaints or handle difficult customer interactions.
Operating equipment: FOH staff may be required to operate equipment such as cash registers, point of sale (POS) systems, and coffee makers.
These duties may vary depending on the specific requirements of the business and the type of customers being served. Additionally, some FOH staff may have additional responsibilities, such as assisting with training new employees, preparing reports, and managing inventory.
What skills does a front of house staff?
A front of house (FOH) staff plays a critical role in the success of a business, and certain skills are essential for success in this position. Some of the key skills for FOH staff include:
Communication skills: FOH staff must have excellent communication skills, both verbal and written, to effectively interact with customers and resolve any issues or complaints.
Customer service skills: FOH staff must have strong customer service skills, demonstrating empathy, compassion, and a positive attitude, and providing a high level of service to customers.
Organization skills: FOH staff must be highly organized and able to multitask, handling multiple customer interactions and operational tasks simultaneously.
Attention to detail: FOH staff must have a high level of attention to detail, accurately processing orders and payments, and maintaining a clean and organized environment.
Problem-solving skills: FOH staff may be called upon to resolve customer complaints or handle difficult customer interactions, and must be able to think critically and find creative solutions to problems.
Technical proficiency: FOH staff may be required to use technology such as point of sale (POS) systems and cash registers, and must have a good understanding of basic computer software and office equipment.
Adaptability: FOH staff must be adaptable, able to handle a fast-paced environment, and able to quickly learn new procedures and processes.
Interpersonal skills: FOH staff must have strong interpersonal skills, building relationships with customers and coworkers, and working well as part of a team.
While these are some of the key skills for FOH staff, the specific skills and qualifications required may vary depending on the business and the type of customers being served.
