Customer Service Coordinator Job Description

Job summary 1

The Customer Service Coordinator maintains customer satisfaction by providing product, service, and account information and monitoring performance for product warranty, maintenance agreements, and/or purchase orders. Typically, responsible for groups of accounts that are moderately complex or where account relationships are well‐established.

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

The Customer Service Coordinator compiles management reports and provides communication to internal and external CS personnel. Coordinates customer service and parts supply to maintain a high level of customer satisfaction. Acts as the primary point of contact for service requests maintains an up-to-date schedule and assigns FSEs according to their availability and skillset.

Duties & Responsibilities 2

Requirements & Skills 2

Job summary 3

We're currently looking for a Customer Service Coordinator. The right candidate's primary goal is to facilitate the completion of all customer warranty requests while maintaining a high level of customer satisfaction. This is achieved by scheduling subcontractors to make repairs. The Customer Service Coordinator is responsible for proactively resolving customer issues after the closing of the home.

Duties & Responsibilities 3

Requirements & Skills 3

Job summary 4

The Customer Service Coordinator is responsible for responding to customer service-related telephone calls, messages, emails, and written communication on behalf of the organization. This position will also perform other assorted administrative duties.

Duties & Responsibilities 4

Requirements & Skills 4

Job summary 5

As a Customer Service Coordinator, you will audit, prepare, and process manual, EDI, and internet orders. Ensures customer expectations are met and enforced by the Warehouse, Credit, EDI, and Marketing Departments. Fulfills the sales business needs by accurately processing sales orders most efficiently and cost-effectively, while maintaining customer expectations and demands.

Duties & Responsibilities 5

Requirements & Skills 5

Job summary 6

We're looking for a Customer Service Coordinator. The qualified candidate must have strong initiative and be able to organize, prioritize and follow through on everyday tasks while working in a fast-paced environment. The individual must handle all orders (and requests) from customers in an accurate and timely manner.

Duties & Responsibilities 6

Requirements & Skills 6

Job summary 7

The Customer Service Coordinator assists Customer Service Team with daily sales order process flow by providing administrative support through detailed order acknowledgment review, completion of freight corrections, management of distributor files, and sales order entry backup support.

Duties & Responsibilities 7

Requirements & Skills 7

Job summary 8

The Customer Service Coordinator interacts with customers in a courteous, efficient, friendly, and professional manner.

Duties & Responsibilities 8

Requirements & Skills 8

Job summary 9

The Customer Service Coordinator functions as a work leader for customer service units. Assists with escalated and complex issues.

Duties & Responsibilities 9

Requirements & Skills 9

Job summary 10

We are looking for a Customer Service Coordinator.

Duties & Responsibilities 10

Requirements & Skills 10

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