Computer Technician Job Description
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A Computer Technician is responsible for the general maintenance of computers and computer equipment and resolving identified technical problems. The technician is expected to undertake general tasks which will promote the seamless use of IT infrastructure in a work environment.
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Computer Technicians are diagnostic specialists who are exposed to a wide range of cutting-edge hardware systems and components that are fundamental to running software developed by some of the world’s largest and most successful technology companies, from streaming media to cybersecurity to video surveillance to flight simulation and more.
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Currently looking for individuals to fill an opening for a Computer Technician. Interested candidates should have proven experience as a Computer Technician or a similar role. This position will require client sites as necessary to provide technical and troubleshooting support.
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As a Computer Technician, you are responsible for providing computer and telecommunication support for providers and staff, building or configuring new hardware, and system troubleshooting, including boot troubleshooting, virus removals, and disk cloning. Computer Technicians also install and update software packages, and create and maintain computer networks. A job as a Computer Technician is the perfect entry-level opportunity for an energetic, inquisitive, eager learner who has a can-do attitude and is looking to expand his/her IT skills.
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Under the direction of the Manager, the Computer Technician will provide computing systems users with the maximum availability of computer services by serving as technical support in equipment forecasting, evaluation, installation, problem determination, resolution, and repair.
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The Computer Technician (CT) will install, upgrade and maintain computers, tablet technology, and peripherals on local area networks. The CT will troubleshoot system and user problems, and install and reinstall applications software. The CT will work under the direction and supervision Assistant Administrator of IT services and the Administrator of IT services.
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The purpose of this job includes repairing and maintaining computer and electronic hardware and related diagnostic software; resolving immediate operational and/or safety concerns; and procuring and maintaining supplies and materials.
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The Computer Technician is responsible for providing technical assistance and support related to computer systems, hardware, or software. Respond to queries runs diagnostic programs, isolates problems, and determine and implement solutions. The Computer Technician must possess excellent communication skills including verbal, written, and telephone etiquette. Above-average ability to interpret, analyze, troubleshoot, and resolve technical problems. Must be decisive, and conscientious, and interact well in a team environment. Have a strong desire to learn and be able to follow policies and procedures. Must demonstrate, the ability to work well with minimal amounts of supervision.
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The Computer Technician provides technical assistance, troubleshooting, and repair for the network and network equipment.
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We are looking for a Computer Technician to join our team.
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Frequently asked questions
What does a computer technician do?
A computer technician is responsible for diagnosing, repairing, and maintaining computer hardware, software, and network systems. They may work in a variety of settings, including IT departments, repair shops, or as independent contractors.
The primary responsibilities of a computer technician include:
Troubleshooting computer hardware and software problems
Installing and configuring computer hardware and software
Maintaining and repairing computer networks
Upgrading computer systems and components
Providing technical support and advice to users
Testing and evaluating new technology products and software applications
Developing and implementing security measures to protect computer systems and networks
Maintaining records of repairs, upgrades, and maintenance activities.
In addition to technical skills, computer technicians must have good communication and customer service skills, as they often work directly with end-users to troubleshoot and resolve issues.
What are the skills of a computer technician?
A computer technician requires a broad range of skills to successfully diagnose and repair computer hardware and software issues. Some of the key skills of a computer technician include:
Technical knowledge: A computer technician must have a deep understanding of computer hardware and software, including operating systems, networking, and security protocols.
Problem-solving skills: They must be able to identify and solve complex problems related to hardware, software, and network issues.
Attention to detail: Computer technicians must have strong attention to detail to diagnose and fix problems accurately and efficiently.
Communication skills: They must have strong communication skills to explain technical issues to clients in simple language and provide clear instructions on how to resolve them.
Time management: They must be able to manage their time effectively to meet deadlines and respond to client requests promptly.
Customer service: A computer technician must have excellent customer service skills to build and maintain positive relationships with clients.
Continuous learning: They must be willing to continually learn and stay up-to-date with the latest technology and advancements in their field.
Analytical thinking: They must have the ability to analyze data and information to develop solutions for technical problems.
Collaboration: A computer technician must be able to work well with others, including clients, colleagues, and vendors, to provide effective solutions for technical issues.
Overall, a successful computer technician must possess a unique combination of technical expertise, problem-solving abilities, and interpersonal skills.