Case Manager Job Description

Job summary 1

Case Manager is responsible for the general/comprehensive assessment of needs and coordination of treatment services using a strengths based, trauma informed approach for program participants. Position will also provide direct in-home or in-office behavior management and parenting skills building to program participants.

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

This position performs a variety of case management duties including supervision, referrals for services, preparation of reports and program data maintenance. Position requires a high level of confidentiality.

Duties & Responsibilities 2

Requirements & Skills 2

Job summary 3

A Case Manager maintains primary ownership of cases during the underwriting process which requires engaging in frequent communication and coordination between life insurance agents, life insurance carriers, and internal resources. He is responsible for setting their agent's expectations appropriately and providing a World Class Customer Service experience throughout the process.

Duties & Responsibilities 3

Requirements & Skills 3

Job summary 4

The Case Manager is responsible for supervising, developing, and facilitating all activities including securing insurance coverage, obtaining and maintaining relationships with healthcare payors, providers and patients.

Duties & Responsibilities 4

Requirements & Skills 4

Job summary 5

The Case Manager will deliver stellar client service to clients while adhering to the highest ethical standards. In a team environment, communicate with clients, insurance companies, medical providers, and law enforcement offices on a regular basis. Take ownership over client files for review with the Attorney and Medical Clerk on a daily basis. Develop each individual case according to office policies and work diligently towards resolving all client matters. Maintain each individual file so that all information is filed into the file and mirrored in our client matter management system and scanned to our document management system.

Duties & Responsibilities 5

Requirements & Skills 5

Job summary 6

The Case Manager provides person centered services to promote recovery of patients. Our goal is to help them obtain and maintain an optimum quality of life that is consistent with the person's needs and preferences. This position requires assessment of the person in the community to help them gain access to medical, social, educational, vocational, and other necessary services connected to the person's health needs.

Duties & Responsibilities 6

Requirements & Skills 6

Job summary 7

The primary purpose of this position is to provide day-to-day case management oversight and coordination of assigned caseload to ensure parties responsible for tasks are completing them timely, as well as act as a primary resource for patients, healthcare providers and field reimbursement. The Case Manager is responsible for ensuring prior authorizations, reauthorizations and appeals are obtained timely, as well as ensuring accurate documentation of payer information and patient status. In addition, the Case Manager is responsible for completing a pre-screen to determine eligibility for additional services such as injection services, co-pay mitigation, and patient assistance programs (PAP), if applicable.

Duties & Responsibilities 7

Requirements & Skills 7

Job summary 8

Case Managers accomplish clients' case management by assessing needs; monitoring and evaluation progress, facilitating interaction with multiple service providers; providing continuity throughout program participation; and ensuring clients are engaged and knowledgeable of program.

Duties & Responsibilities 8

Requirements & Skills 8

Job summary 9

This is a production focused position that will be responsible for managing the application activity through the new business life cycle. The job requires problem solving and research skills, sense of urgency in processing business and coordinating communication surrounding the case activity. A Case Manager must take ownership of individual and team caseloads and service standards through completion of the application process while providing details and consistent communication.

Duties & Responsibilities 9

Requirements & Skills 9

Job summary 10

This position manages a caseload of participant cases by administering the policies and procedures of the program as directed by the contracting agency and the Program Manager or Supervising Case Manager. Learns, uses and models principles of the “What Works” system through evidence-based practices in all interactions with participants and other staff members.

Duties & Responsibilities 10

Requirements & Skills 10

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