Retail Cashier Job Description template and pdf with duties [2024]

Job summary 1

As a Retail Cashier, you will be responsible for exceeding our customers’ evolving expectations by providing “best in class” customer service and a pleasant and fulfilling shopping experience. Successful candidates will be allowed to offer our customers the widest range of quality housewares, home furnishings, and much more! We offer associate discounts, flexible schedules, ongoing training, and the potential for advancement. As a Retail Cashier, you will work in a high-paced environment and you must maintain a calm, professional demeanor while accurately performing your duties. The Retail Cashier is expected to deliver exceptional customer service and meet sales and productivity goals.

Duties & Responsibilities 1

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Engage customers in a courteous, helpful, and respectful manner, promptly and politely respond to customer inquiries and customer requests for support
Process customer transactions through the register and customer service desk
Collect and process payments from customers and enter them into a register (includes applying coupons, providing change and receipts)
Package customer purchases for removal from the store (includes wrapping and bagging)
Ensure all items intended for purchase are identified and properly scanned.
Execute activities related to store initiatives to offer customers additional products and services (i.e. special sale items, credit card applications)
- Return misplaced products, customer returns, and other products gathered in the front end to the correct location in the store
- Execute price changes and sign changes as needed
- Perform additional duties as required, but not limited to, stocking, freight processing, price changes, and cart retrieval.

Requirements & Skills 1

High School or equivalent desired
- 0-1 year of retail experience desired
- Effective communication and customer service skills
- Readily adjusts schedule, tasks, and priorities when necessary, to meet business needs

Job summary 2

The primary responsibility of the Retail Cashier is to provide customers with prompt and friendly amazing customer service in a fast-paced retail environment. We are looking for a dependable, energetic, responsible Retail Cashier to join our team.

Duties & Responsibilities 2

Requirements & Skills 2

A commitment to service, excellence, and customer satisfaction
Team player with excellent communications skills and with the willingness to learn
High attention to detail and ability to multi-task
- Physical ability to stand for extended periods
- Must maintain a pattern of regular and prompt attendance
- Ability to work a flexible schedule of days, nights, weekends, and holidays

Job summary 3

On our team, everyone plays a critical role in providing genuine, helpful, and friendly service to help our athletes perform at their best and enjoy their sport. We’re committed to creating an inclusive and diverse workforce, reflecting the communities we serve. This Retail Cashier role is an opportunity to make a difference and join the world’s greatest team.

Duties & Responsibilities 3

Create a world-class customer experience through front-end customer engagement and point-of-sale interaction
Cash register ringing & general cash handling
- Uphold company standards for merchandise presentation of the best apparel and equipment brands in sporting goods
- Promote company programs including warranty sales, loyalty programs, private-label credit cards, and other seasonal promotions
- All Teammates are required to adhere to all safety policies and procedures. Additionally, as business needs arise, other tasks may become necessary.

Requirements & Skills 3

Flexible Availability - Including Nights, Weekends, and/or Holidays
Accurate and comfortable with math and currency
1-2 years of Retail Cashier and/or Retail Sales experience preferred

Job summary 4

The Retail Cashier is responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store to support the needs of the business.

Duties & Responsibilities 4

Requirements & Skills 4

Possesses excellent customer service skills
Able to work a flexible schedule to support business needs
Possesses strong organizational skills with attention to detail
Capable of handling multiple tasks at one time
Able to respond appropriately to changes in direction or unexpected situations
Possesses strong communication skills
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors to accomplish tasks
- Retail customer experience preferred

Job summary 5

We are looking for a Retail Cashier to manage all transactions with customers accurately and efficiently. Retail Cashier responsibilities include receiving payments and issuing receipts, gift-wrapping packages, and keeping track of all cash and credit transactions. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should also be available to take evening and weekend shifts occasionally. Ultimately, you’ll ensure all transactions run smoothly and will help us maximize customer satisfaction.

Duties & Responsibilities 5

Requirements & Skills 5

Work experience as a retail cashier or in a similar role in sales
Basic PC knowledge
Familiarities with electronic equipment, like a cash register and POS
Good math skills
- Strong communication and time management skills
- Customer satisfaction-oriented
- High school degree

Job summary 6

The Retail Cashier is responsible for greeting and helping Guests in a courteous, friendly manner and promoting all aspects of our retail operations.

Duties & Responsibilities 6

Requirements & Skills 6

Job summary 7

The ideal Retail Cashier enjoys working in a fast-paced, high-energy environment.

Duties & Responsibilities 7

Keep the customer experience quick, easy, and fun while helping customers uncover the great deals they're looking for
- Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor
- Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
- Work with the team to ensure the sales floor stays "runway ready" through re-merchandising and straightening throughout the day

Requirements & Skills 7

Enthusiasm and a sense of adventure, see the glass as half full
Accountability, initiative, and a high level of ownership
Organizational skills, attention to detail, and ability to prioritize multiple tasks
- A calm head in a busy retail environment
- Solid math, verbal and written communications skills
- The ability to work a flexible schedule based on business needs

Job summary 8

The Retail Cashier assists customers, obtains or receives the merchandise, and processes transactions for customers in retail stores.

Duties & Responsibilities 8

Operates cash register accurately and efficiently to ensure customer satisfaction
Completes company documents or forms, determines charges for products requested, collects deposits, prepares orders and delivery records, and completes merchandise returns as required
Maintains customer transaction tickets at the register in an organized and efficient manner
Assists customers by phone or in person by responding to requests for orders or information on products or services, including price, and in some circumstances, use of products
Greets customers when they enter the retail store. May direct or assist customers to the location of where the product is located in the store or lumberyard
Listens to and resolves customer service complaints or requests when appropriate. Requests assistance from other retail sales employees or management in resolving customer complaints when necessary. Informs store management or other personnel of any customer complaints or requests promptly
- May be directly responsible for maintaining inventory and product displays within the assigned areas regarding merchandising standards by stocking, facing, straightening, and cleaning or any other task necessary to maintain the appearance of products. This can include re-stocking returned products properly
- Follows Standard Operating Procedures when carrying out position responsibilities
- Attends and participates in all store meetings, training sessions, and company-sponsored programs as required

Requirements & Skills 8

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
- Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations
- Ability to utilize company point-of-sale system (MAC21), Microsoft Word & Excel, and other 3rd party software applications at a basic level

Job summary 9

We are hiring a Retail Cashier to join our team. As a Retail Cashier, you'll be responsible for providing excellent guest service and managing all transactions accurately and efficiently.

Duties & Responsibilities 9

Greets and acknowledges guests, answers their questions, and assists them whenever possible.
Processes sales with the appropriate point of sale system accepts payment, counts change, and bags merchandise.
Maintains records related to sales.
Routinely stocks merchandise and faces items on shelves.
Verifies the amount of bank at the beginning and the end of each shift.
Maintains a clean and organized store or stand.
- Maintains orderly back-stock and knows where goods are to be found.
- Completes all related close-out paperwork.
- Performs other duties as assigned.

Requirements & Skills 9

Job summary 10

The Retail Cashier is responsible for Front of House operations, under the direction of the Front End Lead. Responsibilities include cashiering (operation of Point of Sale system and accurate, reliable cash handling), store opening and/or closing, and keeping all customer-accessible areas clean and organized. The Retail Cashier’s task is to deliver World-Class customer service and provide a positive unique and personal experience for our customers every time. Our cashiers are knowledgeable of the products we sell and of what our differentiators are.

Duties & Responsibilities 10

Able to understand and handle all scenarios of the customer POS transaction including returns, house charges, gift cards, Credit Card Offline, etc.
An outgoing, engaging, and fun personality with the ability to transcend personal issues who can set a positive tone throughout the store for both customers and other employees.
Acknowledges greeting every customer that enters the store. Preferably greeting them with a “Hello!”, a smile and a nod, or a happy wave of the hand.
Engages with customers as they shop and walk the market. Can find out what the customer wants and leads them to where they can find it.
Assists other departments such as grocery and produce (pro-gro) with stocking, packaging, signage, and merchandising.
Able to clean and maintain all customer-accessible and visible areas of our market including, but not limited to floors, bathrooms, trash cans, parking lot, sidewalks, coffee and soup stations, and merchandise.
- Brews and stocks the coffee stations throughout the day.
- Weather-related duties include shoveling sidewalks and applying ice melt as needed, from property line to property line, and ensuring a safe and dry floor throughout the store.
- Doing final preparations on products at the register (taping soup lids, etc.) to minimize

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