Medical Secretary Job Description template and pdf with duties [2024]

Job summary 1

The Medical Secretary performs a variety of departmental tasks and duties for the Admissions Department. Receiving referrals from a wide variety of sources from the community, hospitals and individuals. This position requires skill in planning and organizing to assist clinical team with eligible admissions to the program. Reports directly to Admissions Coordinator.

Duties & Responsibilities 1

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Requirements & Skills 1

High School Diploma or GED equivalent required.
Previous secretarial experience in a health care setting preferred.
Skills in oral & written communication required.
Must have excellent interpersonal and customer service skills
- Ability to work well with patients, families, colleagues of varied disciplines, physicians and ancillary department personnel.
- Excellent typing skills & experience working with multiple software programs Microsoft Word & Excel etc.
- Excellent time management and organizational skills.

Job summary 2

The Medical Secretary function as a member of the administrative team and complete all daily tasks to ensure smooth day to day operations in busy practice located.

Duties & Responsibilities 2

Requirements & Skills 2

Education from approved medical administrative program or equivalent preferred
High School Diploma or equivalent required
1 to 3 years of experience as a Medical Secretary preferred
- Experience with EMR strongly preferred (Athena or eCW a plus)
- Experience with Microsoft Office suite
- Previous billing experience required

Job summary 3

The Medical Secretary provides secretarial and administrative support to assigned physician and works collaboratively with other staff to ensure the efficient and effective delivery of services to all patients and clients.

Duties & Responsibilities 3

Requirements & Skills 3

Job summary 4

The Medical Secretary is accountable to productivity and personal and professional growth. He/she should possess the skills to be adaptable to a dynamic team environment and open to the idea of developing, promoting and performing new programs to facilitate rehabilitation. The role may include other responsibilities as assigned.

Duties & Responsibilities 4

Greets patients and alerts clinical staff upon patient arrival.
Fields departmental calls, retrieves messages, distributes messages, and returns calls as appropriate.
Schedules and registers patients and assists in sharing information related to patient insurance authorization and/or worker's compensation benefits.
Facilitates patient appointment adherence and referring provider updates regarding patient attendance.
Receives and distributes departmental mail and faxes.
- Collaborates with clinical and support staff regarding patient scheduling updates and necessary modifications and assists the Director in clinical staff schedule management.
- Duties also include traditional secretarial responsibilities such as filing, faxing and copying.
- Must be independent in using time wisely and promotes the appropriate utilization of resources.

Requirements & Skills 4

High School Diploma or equivalent required
1 to 3 years of experience as a Medical Secretary preferred

Job summary 5

The Medical Secretary performs all secretarial functions to include but not limited to answering phones, taking messages, scheduling appointments, maintaining files, edit and proofread materials, distributing correspondence. The Medical Secretary is responsible for monitoring patient check in and check out and performing other duties as assigned.

Duties & Responsibilities 5

Facilitates an efficient and professional registration process through the attainment of demographic and financial information, via face-to-face registration, that is pertinent to appropriate reimbursement and statistical analysis.
Responsible for entering information accurately in both the Medical Records and Patient Billing systems.
Ensures completion and accuracy of all registration forms and documents and schedules follow-up visits into proper systems.
- Prints daily clinic schedules, prepares new patient information packets, answers telephone and triages calls/questions as appropriate.
- Collects physician practice authorizations, enter appropriate information in both registration/billing systems. Instructs patients to obtain referrals as needed.
- Assists with follow up directly with referring physician office as needed.

Requirements & Skills 5

High School Diploma or GED (Required)
2 year / Associate's Degree (Preferred)
0-1 year Related experience (Required)
Required Skills: Strong Verbal Communications Skills, Strong Written Communications Skills, General
- Clerical Skills, Basic Computer Skills, Multi Line Telephone Operational Skills, Excellent Organizational Skills,
- Strong Customer Services Skills
- Physical Requirements and Physical

Job summary 6

Medical Center is seeking a Medical Secretary that will provide administrative support to our physicians, other clinical and support staff, and especially to our patients in our practices. The Medical Secretary will have an impact on the patient’s experience by being the first face of the practice and navigating them through the beginning and end of their visits. The Medical Secretary is a very important part of the care team and our growing practices are looking for the right candidates to join our organization. The Medical Secretary in our busy and growing practice is responsible for all administrative office support for the practice and creates a positive experience for patients and visitors.

Duties & Responsibilities 6

The Medical Secretary is responsible for greeting and assisting patients, other guests and vendors. Maintains a professional attitude and provides for a positive and welcoming environment.
The Medical Secretary is responsible for checking in and checking out patients using the EMR systems, verifying demographics, updating patient profile, collection of co-payments or any outstanding balances. Scheduling follow up appointments and/or specialty appointments.
The Medical Secretary will verify insurance eligibility prior to appointments and is responsible for checking for/requesting referrals as well as confirming appointments. Responsible to follow up with no shows, and communicate any billing issues prior to appointments.
Answers all incoming phone calls, schedules appointments and addresses messages in the phone bucket.
- Obtains prior authorizations for provider visits, diagnostic procedures and tests.
- Maintain and ensure HIPAA compliance with patient medical records and personal health information including updating patient profile.
- Order office supplies and maintain appropriate level of supplies. Assist in the care and maintenance of equipment.

Requirements & Skills 6

High School Diploma or equivalent. Further education or training in business administration or healthcare related course of study or comparable education desired.
Health care experience desired, preferably in a physician’s office. Knowledge of medical terminology helpful.
Excellent computer skills needed. Experience with EMR software desired.
Excellent interpersonal skills necessary in order to deal effectively and courteously with patients, families and co-workers.
- Ability to prioritize work and complete tasks in a timely manner.
- Ability to multitask and work independently and accurately with excellent follow-through.
- Must be highly motivated and dependable.

Job summary 7

The Medical Secretary will be responsible for the coordination and oversight of the front desk and medical secretarial duties.

Duties & Responsibilities 7

Scheduling patient appointments
Routing calls to providers
Prepping charts for upcoming visits
- Sorting medical records and filing
- Confirming upcoming patient appointments
- Assisting with all other administrative duties, tasks, and projects as requested

Requirements & Skills 7

Three to five years of experience in a similar role within a medical office setting.
Must be self-motivated, organized, and able to plan and re-prioritize as situations dictate.
Excellent interpersonal skills are required along with the ability to communicate with a diverse population in a professional and positive manner.
- Must have the ability to work well as part of a team and independently to promote patient satisfaction.
- Working knowledge of office equipment including telephone, computer and keyboard, copy machine, fax machine, printer, and credit card machine is required.
- Basic knowledge of Microsoft Office Suite and Practice Management Software is also required.

Job summary 8

We are searching for a Medical Secretary.

Duties & Responsibilities 8

Processes patient calls. Assesses and evaluates patient needs and concerns regarding medical problems, appointments, tests, and medications.
Gathers and distributes all pertinent information for appointments, tests and any subsequent referrals.
Performs routine office duties such as scheduling tests, documenting phone calls, signing off orders, checking on lab and x-ray results, inputting all necessary data into computer, and all communication with patients.
Keeps practitioners or providers informed of new office procedures, patients phone calls and admissions.
Completes non-acute referrals and pre-certifications in a timely manner as needed.
Schedules patient appointments in the practice management system according to established guidelines.
- Completes mandatory training and education in order to maintain organization and department specific competencies and requirements.
- Follows system and department policies and procedures with special attention to attendance and punctuality, confidentiality, dress code and display of ID badge, and safety.
- Other duties as assigned.

Requirements & Skills 8

Associate's Degree in Secretarial Sciences or related field preferred.
One year Medical Secretary experience in medical setting.
Medical terminology.
Equivalent medical office experience/education will be considered.
Minimum typing skill of 30 wpm with accuracy.
A high degree of dexterity to produce materials on a PC/word processor.
- Normal or corrected vision.
- Ability to tolerate extensive sitting and walking to other parts of the work area.
- Occasional lifting or carrying of up to 25 pounds.

Job summary 9

The Medical Secretary works as part of the healthcare team by assisting in the various administrative tasks to ensure smooth patient and work flow within the practice.

Duties & Responsibilities 9

Requirements & Skills 9

Previous experience in a community based medical practice required.
Ability to read and interpret documents including patient charts and insurance forms.
Strong computer skills. Previous Epic experience preferred.
Excellent customer service skills.
Excellent verbal and written communication skills.
- Good problem solving skills.
- Ability to prioritize work and respond to changing needs.
- Excellent interpersonal skills.

Job summary 10

A Medical Secretary serves as receptionist for the Department; transcribes reports; types other material from prepared copy, i.e., requisitions; files reports, authorizations, patient cards and other related material; prepares x-ray film folders for interpretation and for filing purposes.

Duties & Responsibilities 10

Requirements & Skills 10

High school graduate.
Must be a graduate of a Medical Secretarial Program.
Two years previous work experience in a medical office setting dealing with physicians/public/patients in the position of a medical secretary/receptionist.
Thorough knowledge of grammar and punctuation
- Must have excellent computer skills to including Microsoft Professional Office Suite (or equivalent) experience. Need to be able to type efficiently when assigned to transcription.
- Ability to communicate with physicians, patients, and general public.
- Equipment used: Computer and peripheral devices, transcription software, and fax machine.

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Medical Secretary Job Description

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