Transportation Manager Job Description template and pdf with duties [2024]

Job summary 1

The Transportation Manager is responsible for providing oversight and leadership for the efficient, cost-effective transport of product from distribution warehouse to retail stores in a multi-state region. Serves as the site’s contact/liaison with outside carriers on transportation and delivery concerns. Role model and demonstate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Duties & Responsibilities 1

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Requirements & Skills 1

4 + years’ experience in transportation and logistics
Outstanding analytical and problem solving skills
Excellent written and verbal communication skills
Must be organized and detail oriented
- Self motivated
- Ability to meet goals and deadlines
- Proficient in Microsoft Office software programs

Job summary 2

The Transportation Manager focuses on business development with, and management of, transportation carriers. Responsibilities include new carrier development, pricing, capacity, and service evaluation (including but not limited to formal RFP’s), Key Performance Indicator evaluation, and leadership of business reviews.

Duties & Responsibilities 2

Analyze carrier pricing and service to support the onboarding of new providers, and the competitiveness of incumbent partners. This includes leadership of RFP’s which may be Local, Regional, or National in scope, across multiple modes of transport.
Manage the onboarding of new carriers including contract vetting, rate organization and distribution, and systems entry.
Analyze performance to the monthly and annual transportation budget, which includes volume and rate variances. Drives countermeasures to substandard cost and service results. Supports the investigation of budget variances and will be responsible for a variety of reporting with will measure the department’s performance.
Lead, coordinate and conduct business reviews, soliciting data and feedback from impacted departments.
- Develop and / or support cost savings projects within Logistics in collaboration with cross functional teams.
- Evaluate overall Transportation industry trends and keep leadership current on potential opportunities and challenges.
- Travel and / or extended or off work hours may be required.

Requirements & Skills 2

Bachelor’s degree or equivalent experience required;
Master’s degree or higher preferred; or equivalent experience to include a minimum of eight (8) years job related experience
8+ years related experience required
- Experience in Transportation is required
- Transportation Management Systems knowledge preferred
- Transportation contract development, negotiation, and management preferred

Job summary 3

Our Transportation Manager is a constant reflection of our company’s commitment to safety and customer service. The Transportation Manager is responsible for providing operational oversight, day-to-day management, and directly supervising staff and financial performance.

Duties & Responsibilities 3

Manages operational expenses and explains budget variances
Manages injury and collision claims
Ensures safety practices and applicable regulations are obeyed by all employees
Sets accurate schedules for routes
- Minimizes route drive times and mileage while adhering to contractual and regulatory mandates
- Ensures purchases follow company processes and policies
- Drives employee engagement and recognition

Requirements & Skills 3

4-year degree or equivalent
Minimum 3 years management experience
- Strong oral and written communication skills
- Strong interpersonal and presentation skills
- Business background in financial, strategic, and/or organizational analysis

Job summary 4

The Transportation Manager is responsible for the procurement of transportation services to ensure company’s customers receive product intact, on time, and under budget. This position has responsibility for developing the best methods and procedures for transportation of product from manufacturing plants and suppliers to warehouses and/or customers.

Duties & Responsibilities 4

Responsible for creating, implementing and the execution for transportation procurement bids.
Responsible for routing guide maintenance and carrier compliance.
Responsible for forging new and maintaining existing relationships with transportation providers.
Evaluates and implements continuous moves for operational continuity and freight savings.
- Continued improvement in areas such as cost, service, and vendor relations.
- Financial and operational metrics development and reporting.
- Identifies operational issues and drives them to resolution.

Requirements & Skills 4

Highly developed communication, interpersonal, and relationship building.
Ability to interact in a positive manner along with highly developed customer focus and vendor management skills.
Requires strong analytical, financial, judgement, and decision-making skills. Solid negotiating skills and the ability to drive continuous improvement.
- Prior proven experience in transportation, strong motivation, and leadership skills.
- Ability to work through ambiguous situations and provide clear, concise solution.
- Bachelor’s degree – Business Administration, Management, Supply Chain.

Job summary 5

The Transportation Manager is responsible for an extensive cross-functional partnership with various home office, finance, field, and external partners to meet the needs of the business while identifying best practices for the field associates. This position will be a key member of the Transportation leadership team. The ideal candidate should be self-driven and a highly motivated and inquisitive manager that is comfortable working in a retail environment, managing internal relationships, and numerous associates in a remote environment. He/she should have the ability to influence others with superior communication skills.

Duties & Responsibilities 5

Primary contact and resource for internal and external business vertical.
Lead the identification, scoping, and implementation of cost / service improvements.
Lead weekly operations meeting with carriers and home office personnel.
Manage team comprised of 1 lead and 7 associates, develop exceptional talent, and encourage your team to challenge assumptions.
Monitor health of network and adjust as needed to achieve reliable and cost-effective solutions.
Builds mutually beneficial business relationships improving near and long-term capabilities.
- Demonstrates leadership
- Drive results
- Implements with excellence

Requirements & Skills 5

Job summary 6

The Transportation Manager is responsible for planning, directing, and overseeing all Transportation functions to ensure that customer service is performed safely, on time, and in accordance with specifications. Coordinates closely with customers and area personnel to obtain information, identify needs, and investigate and resolve problems. Ensures that the Company's professional reputation is maintained and that superior customer service is provided. Schedules, assigns, supervises, and appraises personnel.

Duties & Responsibilities 6

Requirements & Skills 6

Job summary 7

The Transportation Manager optimizes dispatching and routing to maintain expected pickup and delivery times. Efficiently manages the use all assets and driver hours. Verifies all steps are taken from a clerical standpoint to ensure all loads are delivered per request. Increases efficiency within the department and realize that controlling cost is instrumental to our success.

Duties & Responsibilities 7

Requirements & Skills 7

5 years logistics dispatching and driver management
Must have good organization skills, and the ability to read, write & understand basic English.
Basic math & computer skills - Word & Excel required
CDL-Class A and valid DOT medical card.
- Excellence knowledge FMCSA regulations and Hours of Service
- Experience using and understanding electronic logging devices and systems.
- Pallet jack certified.

Job summary 8

Under general supervision, the Transportation Manager is responsible for the direct management and supervision of midsize driver count, ensuring safe and timely service movement of freight, load assignment and providing best in class customer service. Ensure compliance with DOT regulations and responsible for all drivers compliance and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads. Incumbent must be able to work any shift to satisfy the demand for flexibility of scheduling to ensure operational success. This includes, but is not limited to, day shifts, night shifts and weekend shifts.

Duties & Responsibilities 8

Build and maintain positive professional relationships with drivers and safe, reliable outside carriers to ensure seamless new carrier set-up, minimize turnover and maximize ongoing productivity
Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability
Utilize personnel management including training and orientation of drivers and/or employees including the training and assistance with internal and third party (customer) systems
- Conduct analysis of fleet operations and profitability and make recommendations for continuous improvement, determine and measure key performance indicators, and create, maintain and present customer specific reporting and financial analysis through face-to-face interactions at customer location
- Manage inventory, assets, customer pools and/or assignment of drivers to balance equipment in market
- Perform administrative duties such as payroll, management of the Net-Revenue budget, driver counseling, accident reviews, filing and documenting, resolving pay issues, analyzing P&L statements, invoicing and/or creating operational or financial reports

Requirements & Skills 8

High School Diploma/GED with 3-4 years of Transportation Customer Service, Administrative or related experience and/or 1-2 years of supervisory experience; ability to work across multiple shifts including nights and/or weekends if needed.
Bachelors Degree with 1 year of relevant professional experience or 4-5 years of experience in the Transportation/Logistics industry
Ability to process information with high levels of accuracy
Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level
- Ability to accurately analyze situations and reach productive decisions based on informed judgment
- Ability to adapt to changing environments
- Establish and maintain healthy working relationships with clients, vendors, and peers

Job summary 9

The Transportation Manager is responsible for the overall results of the Transportation Department. Duties include guest and employee satisfaction and maintaining safe and clean vehicles.

Duties & Responsibilities 9

Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Develops weekly schedule for all staff members to perform functions required based on projected business levels.
- Implements the customer recognition/service program, communicating and ensuring the process.
- Establishes daily work routines including stand up meetings and monthly department meetings.
- Develops annual budget with both revenue and cost projections. Develops 6 period projections based on upcoming group business.

Requirements & Skills 9

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

Job summary 10

The Transportation Manager will be responsible for management of the call center daily operations including but not limited to personnel management, CSR training, product orders and delivery, monitoring telematics systems, DOT compliance and customer service.

Duties & Responsibilities 10

Manage the CSR and delivery staff for Company including but not limited to scheduling and approving time, PTO requests, performance reviews, corrective action, training and development and hiring new employees.
Communicate with the Company team and customers to ensure delivery of materials and equipment is accurate, on-time and as ordered. This includes prioritizing orders to meet delivery needs.
Ensure excellent customer service from the CSR team and assist customers with questions regarding materials and delivery.
Ensure compliance with DOT regulations as well as other applicable local, state and federal regulations.
Assist the sales and estimating teams with cost estimates.
- Ensure telematics systems are functioning appropriately and champion systems throughout the company. Assist with training employees on these systems.
- Review daily invoice registers.
- Other duties as assigned.

Requirements & Skills 10

High School diploma or general education degree (GED) required.
3-5 years of related experience and product knowledge required.
Must be proficient in Microsoft suite of tools including Excel, Word and Outlook. Must be able to utilize internet and effectively.
Must be 18 years in age or older.
Must pass pre-employment physical, drug screen and criminal background check.
- Report to the office dressed appropriately and ready to begin work at the designated start time.
- Strict adherence to safety requirements and procedures as outlined in the Employee Handbook.
- Willingness to work independently within in a team environment and assist the team with other duties as required.

Transportation Manager Job Description

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