Technical Program Manager Job Description template and pdf with duties [2024]

Job summary 1

The team is hiring a highly motivated, customer-obsessed, and entrepreneurial Technical Program Manager (TPM) to lead company-wide efforts to make our systems and technology accessible to everyone. The team evangelizes accessibility to internal product teams, sets the bar for accessibility and supports teams to build accessible and inclusive products, identifies systemic pain points and force multipliers, and is the trusted source for the voice of candidates with disabilities, ensuring Company's efforts are aligned with customer needs, and empowering internal product teams to build experiences that delight customers. We have the opportunity to redefine how work gets done, to innovate with employees with disabilities, and to be the model for other employers; to have a direct and profound impact on disability employment globally. As a Technical Program Manager, you will work alongside product management and technical teams across multiple business lines. You will be responsible for defining and maintaining functional accessibility guidelines, delivering accessible technology solutions, championing innovative tools to improve associates with disabilities' experiences, influencing stakeholders to solve and implement changes, and creating mechanisms to drive more accessibility ownership throughout the organization.

Duties & Responsibilities 1

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Defining technical requirements and driving execution of accessibility solutions in a high-volume operational environment that reflects the complexity of the physical space, process interactions, technology, and production standards
Authoring and maintaining a global standard practice in conducting technical accessibility consultations and audits in a production/productivity-based operational environment
- Developing and monitoring program and customer metrics
- Establishing productive and collaborative relationships with a large number of technical teams working on global operational technologies
- Maintaining a thorough understanding of trends in accessibility including emerging tech, external standards, and assistive technology

Requirements & Skills 1

Demonstrated ability to translate customer needs into product and technical requirements
Experience conducting usability studies, preferably with assistive technologies/disabled customers
- Customer obsession; ability to clearly articulate the ‘what, so what, now what to influential stakeholders on behalf of the customer
- Knowledge of accessibility solutions for Kiosk, mobile, and web technologies
- Strong understanding of user experience, universal design, accessible design, and human interaction factors

Job summary 2

As a Technical Program Manager, you will be responsible for reviewing and understanding our enterprise client's use cases and responsible for tracking, prioritizing, and executing onboarding objectives. The Technical Program Manager works cross-functionally with our clients, Account Management team, and Product team to ensure the successful completion and implementation of onboarding initiatives promptly. This includes ensuring clients have a deep understanding of our enterprise platforms and their implementation of them. This role should combine your passions for organized problem-solving, tinkering with platforms, and working closely with enterprise-level clients.

Duties & Responsibilities 2

Manage challenging client situations with solutions-oriented handling and effective internal escalation processes to make visible to stakeholders and leadership
Manage a high volume of project schedules and requirements, identify possible issues and communicate them to project stakeholders
- Develop trusted partnerships with internal stakeholders by collaborating and delivering on common goals
- Serve as an expert in the technical practices of our products and clients, relaying use case trends and common product applications across offices
- Ability to serve as the technical expert for our Enterprise customers, particularly as it relates to living streaming workflows, content organizations + migrations, and single sign-on

Requirements & Skills 2

Job summary 3

As a Technical Program Manager, you'll drive product and platform releases. You'll coordinate with external teams and partner test labs, ensure all issues are tracked, and report back to internal test and development teams. You'll apply detailed technical knowledge of wireless standards to drive resolution to issues found during certification testing.

Duties & Responsibilities 3

Design, plan and execute test cases for IO(D)Ts, lab and field.
Identify issues, debug, and produce first-tier analysis.
- Collaborate across Engineering and technical teams to report, track, triage, and resolve issues.
- Work with carriers on lab/field logistics related to lab reservations, test locations, configurations, band combinations, and test methodologies.
- Understand lab/IOT/field test scopes and design critical milestones, align with pixel launch and timelines.

Requirements & Skills 3

Bachelor's degree or equivalent practical experience.
5 years of experience in Wireless System Testing, Certification, Interoperability Testing, and/or Cellular System Performance.
Experience with Cellular Radio technologies (5G NR/SA/NSA/FR2/FR1, LTE, etc.) with emphasis on L1/MAC and higher-layer control/user plane protocols.
- Experience with commercial test simulators and test systems, or Infra vendors (e.g., Anritsu, RS, Keysight call boxes for lab validation, or Nokia/Ericsson).
- Experience defining, developing, validating, and troubleshooting cellular modem system test cases for mobile devices using popular test development platforms.
- Ability to identify, debug, and resolve technical issues related to cellular device testing.

Job summary 4

Your role as a Technical Program Manager will be to support and drive improvement to our manufacturing functions. We have two sets of customers—our builders, who order parts through us, and our manufacturing partners, who manufacture and assemble these parts—and you'll take the inputs from our builders and work with our manufacturing partners to deliver on our builders' expectations. In this role, you'll be using your mechanical engineering background, manufacturing process knowledge, and background in having brought a mass-produced product to market to ensure that there is a match between our builders' project or program manufacturing requirements and the capabilities of the manufacturing partner you are assigning a project to. You'll use your negotiation skills and understanding of the builders' design, cost, and lead time requirements to address any concerns or questions our manufacturing partners have regarding the work orders you are assigning them so they feel confident with fulfilling the work to our builders' expectations.

Duties & Responsibilities 4

Requirements & Skills 4

You are results-oriented, motivated by flawless program execution & customer satisfaction
You are meticulous, detail-oriented, and inclined to documentation
You have a history of data-based decision making
Excellent verbal and written communication skills
- Self-starter, manages time efficiently, able to complete work promptly without active supervision
- Bachelor's degree in engineering and 12+ years equivalent work experience in a project management role in hardware/manufacturing as an OEM or, ideally, as a contract manufacturer.
- Demonstrated skill sets in bringing multi-million dollar projects from NPI to mass production in the consumer electronics industry.

Job summary 5

We're looking for a Technical Program Manager (TPM) to join our Ecommerce Engineering team. This role will be remote and will collaborate with a team of engineers, product managers, designers, and business partners distributed across the U.S. In this role, you will help scope and deliver new Ecommerce Engineering projects end to end. The ideal candidate will be customer-obsessed, highly collaborative, and passionate about creating customer experiences that are both frictionless and delightful. A passion for gaming and e-commerce is a plus!

Duties & Responsibilities 5

Requirements & Skills 5

Bachelor's degree in STEM or related area, or equivalent relevant experience
3+ years relevant work experience in a TPM role. This is in addition to the degree/experience requirement above.
Excellent oral and written communication skills.
Ability to thrive in a fast-paced, startup-like, agile development environment.
Strong understanding of software engineering project management.
- Demonstrated track record of cultivating strong working relationships and collaborating across multiple teams.
- Software engineering experience.
- Ecommerce experience

Job summary 6

We're looking for a motivated, hands-on, and analytical Technical Program Manager to coordinate projects across different teams. In this role, you will work alongside key stakeholders including our internal engineering, science, manufacturing, and commercial teams, as well as our external contractors and partners. You will have the opportunity to have a significant impact on the successful development and delivery of our novel digital microfluidics platform.

Duties & Responsibilities 6

Requirements & Skills 6

Job summary 7

Asa Technical Program Manager (TPM), you will be responsible for the independent execution of medium projects impacting a team of 10+ people and dependent teams, defining project scope and schedule while focusing on regular and timely delivery of value; organizing and leading project teams; managing risk and issues; correcting deviations from plans; and performing the delivery of the product to the business. You will be responsible for managing several concurrent and complex projects using agile methods with proven program management skills in a fast-paced environment that may cross multiple business divisions and engineering teams.

Duties & Responsibilities 7

Requirements & Skills 7

Job summary 8

We’re looking for an experienced Technical Program Manager to support the timely delivery of complex product launches to the market. The Technical Program Manager will help drive the launch strategy, align teams, identify and resolve cross-team dependencies, and collaborate with cross-functional stakeholders and company leadership. The ideal candidate will have significant Technical Program Management experience delivering programs that include both software and operations components. We are looking for a highly collaborative individual who can sweat the details with the engineering team, make effective tradeoffs, and create a tight feedback loop between the delivery teams and executive leadership.

Duties & Responsibilities 8

Programs are brought to market on time, with appropriate tradeoffs made.
Management and development teams have clear visibility into program progress and are made aware of timeline risks and tradeoff decisions.
Cross-team dependencies are identified early and incorporated into the program planning.
Teams are trained on program delivery and management best practices. Velocity and reliability are increased due to the adoption of these practices.
Product delivery: Expertise in Agile development practices at scale. Understanding of modern dev ops practices.
- Technical & business knowledge: Able to discuss implementation details with engineers to identify cross-team dependencies. Understands the broader business strategy and use this to inform the program design.
- Collaboration: Able to build productive relationships with members of delivery teams and executives. Facilitates cross-team collaboration. Influences others across the company without direct authority.
- Project management: Organize and track jobs, clarify project scope, proactively manage risks, manage project escalations, ruthlessly prioritize tasks, and problem-solve.

Requirements & Skills 8

Software engineering experience

Job summary 9

The Technical Program Manager is responsible for managing one or more highly complex or enterprise-wide program(s) consisting of multiple projects. Ensures successful integration of several projects and adjusts project scope, timing, and budgets as needed, based on the needs of the business. This job requires extensive technical and project management experience.

Duties & Responsibilities 9

Requirements & Skills 9

Job summary 10

We're seeking a Technical Program Manager to join the Platform Mission who will closely work with Engineering, Security, Finance, and Audit functions. You’ll primarily be leading the execution of tasks for the Risk and Controls Program within the Consumer Business Unit, but will also assist broader engineering programs of work as needed. You will work on ensuring tasks are completed in a timely fashion and meet expectations. Additionally, you will play an integral part in recommending process improvements and in helping to complete these updates. This role will favor an understanding of Internal Controls and Security practices as well as experience in working with Technology teams.

Duties & Responsibilities 10

You’ll support the alignment and collaboration of cross-functional teams and stakeholders from multiple parts of the company
Be responsible for supervising the progress and status of all ongoing work that the team engages in
Lead compliance projects, defining key achievements, dependencies, and successful timely delivery
Design, implement, supervise, and maintain GRC with engineering and sales partners
- Identify, assess, and advise on compliance risks and controls to a variety of partners
- Analyze existing processes to propose optimization opportunities.
- Responsible for coordinating and managing third parties/consultancies to apply additional resources when applicable

Requirements & Skills 10

You’ve broad experience from working in cross-functional environments with engineering, product, design, data science, and research
Great in influencing, building trust and credibility, and inspiring and motivating cross-functional teams and partners at all levels to achieve goals without having formal authority
Extensive experience representing and running large, cross-functional software projects, and can easily communicate strategies, goals, and progress status
Very structured, organized, and have phenomenal attention to detail
A flexible mindset and continuously looking for ways to improve how you and your teamwork
- Comfortable balancing multiple concurrent high-impact initiatives in an agile, fast-paced, and international environment
- 5+ years of experience with security compliance frameworks, controls, and standard methodologies: AICPA Trust Principles (SSAE 18 - SOC 2), GDPR, regulations governing personally identifiable information (PII), and other regulatory compliance frameworks
- Ability to problem-solve, multitask, track, report, and organize data, present to key stakeholders, and partner with internal and external customers