Mortgage Loan Officer Job Description template and pdf with duties [2024]

Job summary 1

A Mortgage Loan Officer serves as a main contact point for Company with the loan origination process. It is expected of Mortgage Loan Officer to take the initiative to generate their own client base and/or work leads. Stay abreast of new types of loans and other financial products in order to better meet the customers’ needs. The Mortgage Loan Officer must meet or exceed the set weekly and/or monthly production goals management has established. Communicate with their Manager/Supervisor on a daily or weekly basis regarding personal production. Meet strict deadlines and maintain compliance. Resolve issues/difficulties across multiple departments while maintaining a high level of customer service to internal and external customers while meeting their expectations.

Duties & Responsibilities 1

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Meet with applicants to obtain information for loan applications and answer applicant’s questions regarding the loan process. Input loan application information into System.
Obtain and compile copies of loan applicants’ credit histories, corporate financial statements and other financial information. Prepares mortgage loan file by reviewing loan application, clarifying or obtaining additional information as necessary.
Submit applications to credit analysts for verification and recommendation. Initiate preliminary research needed on the loan to help determine mortgage eligibility. Analyze applicants’ financial status, credit and property evaluations to determine feasibility of granting loans.
Facilitates mortgage loan applications process by interfacing with Borrower in supplementing additional needed data for completed applications.
- Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
- Confer with Underwriters to aid in resolving mortgage application problems.
- Work closely with processors, closers and underwriters. Assists in coordinating closing appointments in conjunction with the closing staff.

Requirements & Skills 1

High School Diploma or GED equivalent required
Must possess one or more of the following: Bachelor’s degree from a four-year college or university or previous mortgage or financial institution experience or previous commission-oriented sales experience or call center experience
Intermediate computer skills (MS Office, Mortgage Loan Applications/Software)
Excellent customer service skills; written and oral communication skills and ability to demonstrate control, flexibility and maintain quality and high productivity
when dealing with customers and changing work demand
Must possess basic PC skills in Microsoft Windows, Word, PowerPoint and Excel or equivalent software. Encompass experience desired
- Demonstrate effective and strong verbal and listening communication skills with the ability to effectively communicate with principals, executive management and clients
- Demonstrate the assertiveness, perseverance, energy and passion – results oriented behavior required to be successful in this role
- Demonstrate effective problem solving, planning & time management skills

Job summary 2

A Mortgage Loan Officer meets or exceeds established production goals by originating mortgage loan applications and developing lending relationships with Realtors, builders, developers and other sources of loan referrals.

Duties & Responsibilities 2

Develops lending relationships with Realtors, builders, developers and other sources of loan referrals.
Takes mortgage loan applications and request required documentation.
Communicates with customers regarding loan process and status during processing.
Submits loan package to mortgage support for processing and attends loan closings.
Mentors other Loan Officers by providing training and support with emphasis on sales, the origination process and loan programs.
- Upholds customer satisfaction by supporting external and internal customers and answering questions/request in a timely manner.
- Maintains customer confidence and protects operations by following the Privacy Policy and keeping information confidential.
- Complies with bank procedures and follows regulatory, operational and security guidelines.

Requirements & Skills 2

Associates Degree in related field or equivalent work experience required.
Strong sales ability or aptitude with a proven track record and 3 years successful mortgage origination experience required.
Must have a professional, business-like appearance, with excellent communication and presentation abilities.
- Motivation and initiative are essential, along with skills in organization and flexibility in scheduling.
- Must be able to monitor loan packages to closing and travel to develop a customer base.
- Must be able to deal with individuals in a tactful congenial and personal manner as not to alienate or antagonize them.

Job summary 3

As a Mortgage Loan Officer, you'll get customers and have access to some of the highest-performing real estate agents in the industry. No marketing or beating the street to book business—just build relationships with your agent partners and deliver great service. Close collaboration between sales, processing, underwriting, and closing in a pod environment gives you the chance to learn about different roles and gain new skill sets.

Duties & Responsibilities 3

Build strong relationships with local agents
- Manage the pre-approval process, rate lock conversations, sending disclosures, and any restructuring/loan issues that arise
- Act as the primary point of contact for the borrower and agent(s) throughout the loan process
- Provide an exceptional level of customer service; we always put the customer first

Requirements & Skills 3

Active NMLS license and appropriate state licensing as needed. Multiple state licenses may be required depending on location.
2–5 years of experience as a loan officer or loan officer assistant
Thorough, demonstrated knowledge of mortgage loan application procedures, policies, guidelines, and regulations
- Demonstrated skill in building relationships; you're driven to win the business
- Excellent verbal and written communication skills
- High degree of attention to detail

Job summary 4

Our lending business has increased and we are seeking additional talent to grow our business. We are looking for a Mortgage Loan Officer to join our team. This is a business-to-business sales position, not a business to consumer sales position. This position primarily consists of taking prequalified live inbound calls from company generated marketing and making follow-up calls, emails and text messages to existing warm leads.

Duties & Responsibilities 4

Taking inbound calls from investors interested in mortgage loans
Following up with existing leads
- Application evaluation
- Structuring finance for investment properties
- Evaluation of financial documents and mortgage applications

Requirements & Skills 4

Job summary 5

As a Mortgage Loan Officer, you will work closely with a high performing operations team to deliver loans to borrowers. Your conversation with the borrower will allow you to help them find the best loan products for their unique circumstance, whether they are refinancing or purchasing a home. We are looking for experienced mortgage loan officers who want to join a team that is transforming mortgage into a paperless, honest, transparent and fast industry.

Duties & Responsibilities 5

Consult with customers so you can provide the best loan products for their financial needs
Bolster, refine, and deliver an evolving sales strategy resulting in a minimum of 12 funded loans per month
Deliver an honest, transparent experience for our customers combined with world class customer service
Deliver qualified loans to operations team and collaborate on file escalation issues as they arise
- Be the liaison between our in house operations (processors, underwriters, and closing team) and the borrower throughout the entire loan process
- Convert your leads to opportunities and opportunities to funded loan based on company goals and objectives
- Assist the product development team to solicit product feedback from borrowers

Requirements & Skills 5

NMLS licensed home loan officer
Proven track record of quota-beating performance
- BS degree, or relevant experience
- You care: about the clients you serve, the people you work with, and the partners you interact with
- You value delivering best in-class customer service experiences

Job summary 6

As a Mortgage Loan Officer, you'll have the opportunity to work independently as you use your outgoing personality and sales and achievement talents to identify sources of potential mortgage loans and build your mortgage loan pipeline. You'll also have the opportunity to use your strong interpersonal skills as you interact with members, employees, and non-affiliated realtors, builders, and others to develop new mortgage business opportunities. Though, initially, your role will be housed in an office space, you'll transition to spending the majority of your time away from it as you meet with realtors, builders, members and potential contacts at their place of employment or community events.

Duties & Responsibilities 6

Networking with realtors, builders, and other resources to build a mortgage loan pipeline to meet your production goals. This includes being involved in the community and attending business functions such as RRAR events, new business expos, or HBA Association meetings.
Supporting the branches with all of their first mortgage needs and ensuring employees have the information they need in order to be comfortable discussing mortgage loan opportunities with members.
Providing exceptional service to our members by building rapport, meeting their needs, and promoting all services offered by Company.

Requirements & Skills 6

At least five years of single-family mortgage production experience.
High School Diploma or equivalent. Related college degree preferred.

Job summary 7

Due to continued growth, we are seeking an experienced Mortgage Loan Officer to join our team. The mission of the Mortgage Loan Officer is to use independent judgment, providing counseling and direction to help mortgage loan applicants to find the right mortgage for them with payments they can afford.

Duties & Responsibilities 7

Upon referral, initiates relationship with customer within 24 hours and coordinates gathering, ordering and copying of all current pertinent information, including: income verification, asset verification, credit profile and other necessary supporting documentation constituting a complete loan application, which may include: Title Binders, Appraisals and Verifications of Employment.
Loan Officer completes application, consumer loan disclosures and customer checklist and transfers client information to Processor within 5 days of borrower assignment to Loan Officer.
Reviews all information provided by the customer; evaluates applicant’s financial situation to determine if a customer qualifies for a loan. Works with Processor to review supporting documentation to ensure Borrower eligibility.
Recommends appropriate loan structures, seeking to access the lowest cost funding sources for which the borrower qualifies while maximizing the effectiveness of Homewise resources.
- Exercises judgment in recommending approval or denial of loan requests and deciding the best loan programs for customers.
- Informs all applicants of their credit decision, rates and terms, and, where applicable, informs them of affordability based on credit analyses and/or having all credit problems resolved.
- Informs all customers, Realtors, Home Selection Counselors, Real Estate Development department staff and other relevant parties promptly of any change of status regarding a customer’s qualification or application.

Requirements & Skills 7

Job summary 8

Mortgage Loan Officer is responsible for seeking and developing relationships for new business sources both internally and externally. Meet with and interview prospective customers, brokers, NHCs, and other referral sources at homebuilding communities or other convenient locations to collect and analyze customer financial information, advise customers on the risks and benefits of various mortgage products, and help select the appropriate loan program. Obtain loan applications from customers and work with them to achieve loan approval.

Duties & Responsibilities 8

Support the Company’s growth through outside sales activities and lead
Meet with referral sources and prospective customers in many different settings to develop relationships within the community, market the Company’s products and services, and generate business for the
Travel to various communities, realtors’ offices, and other appropriate locations on a regular basis (at least weekly) to solicit new business and/or leads from home builders and
Conduct “First Time Homebuyer Seminars” in communities on a regular basis to develop leads and build relationships with New Home Consultants and prospective/current
Travel to and participate in builder and realtor functions, status meetings, phase releases, phone banks, special events, , to develop and maintain relationships and customer service.
- Review leads daily and contact prospective customers via telephone and email to set up in-person meetings and obtain a loan
- Track dates, times, and locations of meetings with referral sources and prospective customers to monitor and evaluate sales
- Set up and conduct in-person meetings with customers, at a location convenient to them, to secure a complete loan application within five days of the purchase

Requirements & Skills 8

Job summary 9

The Mortgage Loan Officer directs origination of residential mortgage loans from a borrower through a branch network.

Duties & Responsibilities 9

Requirements & Skills 9

High School Diploma or GED
One (1) year of mortgage lending experience with proven mortgage production
Abundant mortgage experience in developing external business via referral partners in the market including but not limited to realtors, builders, and financial planners

Job summary 10

We are looking for a Mortgage Loan Officer.

Duties & Responsibilities 10

Has a book of business established and maintains relationships with realtors and other referral sources.
Establishes and maintains relationships with branch operations and solutions teams as well as other sources.
Monitors overall applicant interaction and interfaces with all parties involved on each individual loan from application to closing, including but not limited to counseling and pre-qualifying potential home buyers.
Collects and analyzes information regarding the applicant’s income, assets, investments or debts.
- Serves as Subject Matter Expert for internal and external contacts.
- Regularly participates in business activities to further develop relationships with external contacts.
- Knowledge and use of a Customer Relations Management (CRM) system.

Mortgage Loan Officer Job Description

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