Dental Insurance Coordinator Job Description

Job summary 1

We are looking to add a Dental Insurance Coordinator to our team. The ideal candidate will have experience working with patients and insurance companies to verify and coordinate benefits. You should be proficient in using dental practice management software to update each patient’s file, run and monitor weekly and monthly reports to verify insurance payments received and upload completed insurance forms into patients’ electronic files. To be successful as a Dental Insurance Coordinator, you should work closely with patients, explain their benefits to them, communicate any insurance concerns, and manage any insurance disputes. An outstanding Dental Insurance Coordinator should achieve excellent customer service, and share a professional relationship with insurance companies to ensure success in balancing patient benefits with insurance payments.

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

The Dental Insurance Coordinator is responsible for managing office financial transactions using practice management software. Researches patient dental benefits plans to determine which services are covered and which are not, as well as obtains preauthorization of proposed treatment plans. Works with patients to develop payment plans and schedules that meet the patient’s needs. Follows up on past due payments. Submits claims to insurance companies/third-party payers for timely reimbursement. Works with Medicaid as required. Acts as office dental coding expert by staying up to date on CDT changes, as well as assisting dentist and staff with coding questions as needed.

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Requirements & Skills 2

Job summary 3

The Dental Insurance Coordinator is responsible for obtaining accurate collection and benefit data from insurance companies to ensure the correct financial obligations of both the patient and the insurance company.

Duties & Responsibilities 3

Requirements & Skills 3

Job summary 4

We are looking for a self-motivated front office professional who is a team player and will provide stellar support for our patients throughout their course of treatment, helping them maximize available insurance benefits. This Dental Insurance Coordinator position requires clear communication skills, attention to detail, experience in a healthcare front office setting, and knowledge of dental insurance and Dentrix.

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Job summary 5

We are looking for a Dental Insurance Coordinator to be responsible for working with insurance companies to verify patients’ benefits, as well as calculating and collecting outstanding payments from patients. You should be proficient in using the dental practice management software to update each patient’s file, run and monitor weekly and monthly reports to verify insurance payments received and upload completed insurance forms into patients’ electronic files.

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Requirements & Skills 5

Job summary 6

We are searching for a highly motivated, kind-hearted, positive, team-oriented Dental Insurance Coordinator to join our practice.

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Requirements & Skills 6

Job summary 7

The Dental Insurance Coordinator plays a vital role in the success of the practice! This is a fantastic opportunity for someone who enjoys working with patients to maximize their dental insurance benefits while receiving the highest-quality, comprehensive care. We are a team that enjoys working together to create a unique patient experience that stands out in the dental community.

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Job summary 8

We are looking for an experienced Dental Insurance Coordinator to join our friendly team.

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Job summary 9

Well-established Periodontal and Implant Specialist practice in search of a Full Time Dental Insurance Coordinator to join our incredible team! Our practice is built on the foundation of patient-centered dentistry and building strong, lasting relationships with each of our patients and our referring dentists. We are in search of the right person who shares the same values and is looking for a long-term opportunity to be part of our dental team! The candidate should present a professional, friendly, and positive face of the practice to patients, insurance companies, and dental partners.

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Requirements & Skills 9

Job summary 10

We are seeking a Dental Insurance Coordinator. This is a full-time position in an expanding office! The candidate must be available during open office hours Monday-Friday and have evening availability. Benefits are available after an introductory period. Pay is commensurate with experience. The ideal candidate must love children, exude positive energy, and be a great team player.

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Frequently asked questions

What is the role of a dental insurance coordinator?

A dental insurance coordinator is responsible for managing the administrative aspects of dental insurance for patients in a dental office. The specific duties and responsibilities of a dental insurance coordinator can vary depending on the dental office and the patients served, but generally include:

Verifying insurance coverage: The dental insurance coordinator verifies patients' insurance coverage and ensures that they have active policies.

Explaining insurance benefits: The dental insurance coordinator explains patients' insurance benefits, including coverage for procedures and any out-of-pocket costs.

Obtaining pre-authorization: The dental insurance coordinator obtains pre-authorization from insurance companies for certain procedures, ensuring that the patient is covered and that the dental office will be reimbursed.

Submitting claims: The dental insurance coordinator submits claims to insurance companies for reimbursement of covered services.

Monitoring claims: The dental insurance coordinator monitors claims to ensure that they are processed correctly and that the dental office is reimbursed for services rendered.

Following up on denied claims: The dental insurance coordinator follows up on denied claims, working with insurance companies to resolve any issues and resubmitting claims as needed.

Managing patient accounts: The dental insurance coordinator manages patient accounts, ensuring that they are up to date and that balances are accurate.

Handling insurance-related inquiries: The dental insurance coordinator handles inquiries from patients and insurance companies related to insurance coverage and claims processing.

Maintaining insurance records: The dental insurance coordinator maintains accurate records of insurance coverage, claims, and payments, ensuring that they are organized and easily accessible.

Collaborating with other dental office staff: The dental insurance coordinator works closely with other dental office staff, such as dentists, hygienists, and receptionists, to ensure that insurance-related tasks are handled efficiently and effectively.

Overall, the role of a dental insurance coordinator is to manage the administrative aspects of dental insurance for patients in a dental office, ensuring that claims are processed correctly, patients understand their insurance coverage, and the dental office is reimbursed for services rendered.

What makes a good dental insurance coordinator?

A good dental insurance coordinator should possess a combination of technical knowledge, interpersonal skills, and attention to detail. Here are some qualities and skills that can make a dental insurance coordinator effective:

Technical knowledge: A dental insurance coordinator should have a thorough understanding of dental insurance terminology, procedures, and policies, including the ability to navigate complex insurance systems and processes.

Attention to detail: A dental insurance coordinator needs to be highly detail-oriented, with the ability to accurately record and maintain patient and insurance information, verify benefits, and submit claims.

Communication skills: A dental insurance coordinator should be an effective communicator, with the ability to explain complex insurance information to patients and colleagues clearly and concisely.

Customer service: A dental insurance coordinator needs to provide excellent customer service, responding promptly to patient inquiries and working to resolve any insurance-related issues.

Organizational skills: A dental insurance coordinator should have strong organizational skills, with the ability to manage multiple tasks and priorities while maintaining accuracy and meeting deadlines.

Problem-solving: A dental insurance coordinator should be a skilled problem solver, able to identify issues related to insurance coverage, claims processing, and patient accounts and work to resolve them efficiently.

Technology skills: A dental insurance coordinator should be comfortable working with technology, including dental software, insurance portals, and electronic claims systems.

Teamwork: A dental insurance coordinator should be able to work effectively with other dental office staff, collaborating to ensure that insurance-related tasks are handled efficiently and effectively.

Overall, a good dental insurance coordinator needs to have a strong technical background, excellent communication and customer service skills, attention to detail, and the ability to work collaboratively with other dental office staff.

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