Claims Specialist Job Description

Job summary 1

Do you have a strong desire to resolve complicated insurance claims by providing prompt, courteous, and fair service to customers? Are you a skilled investigator, negotiator, and communicator? If you thrive in an environment where you can problem-solve claims resolution, while following processes that provide fair resolution, customer satisfaction, and cost management, then we want to hear from you! As a Claims Specialist, you will investigate, evaluate, negotiate, and resolve commercial property damage claims of low severity and complexity. We’ll count on you to promote and provide exemplary customer service in person and on the telephone when handling claims. In addition, you will be responsible for the handling of claims by prescribed authorizations.

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

The primary responsibility of the Claims Specialist position is to provide direction and guidance throughout the life of the claim. The Claims Specialist directs the management of claims including claims investigation, coverage analysis, monitoring of defense counsel activities, control of legal expenses, preserving, and providing technical expertise throughout the life of the claim file.

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Job summary 3

As a Claims Specialist, you will report directly to the Underwriting Manager of Claims working in the challenging and rewarding segment of insurance. The main responsibility is providing telephone support by answering questions raised by healthcare providers and claimants. This position also provides support for the scanning team which includes, but is not limited to, opening and looking up mail, prepping documents to be scanned, scanning, and the process known as shipping which is processing the scanned document from one system to another. This position also helps with the monitoring of incoming faxes and emails to a shared mailbox.

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Job summary 4

The Claims Specialist is responsible for all aspects of complex claims within the assigned coverage specialty, including automobile liability, premises liability, product liability, and personal injury from the date of notice through resolution ensuring best practices and standards are implemented and followed.

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Job summary 5

The Claims Specialist protects the fiduciary interests of the Corporation through prompt investigation and administrative handling of personal injury and property damage claims brought by passengers, employees, and others.

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Job summary 6

The Claims Specialist is responsible for investigating and settling high-exposure, high-risk claims. Ensure a high level of customer service and claim file quality.

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Job summary 7

We're currently recruiting for a Claims Specialist with experience with handling claims that deal with risk transfer, subcontractors, and general contractors. This role can sit remotely. The ideal candidate will also possess the following skill set. Provides quality investigation and analysis to adjust claims of high complexity/severity, including litigated files, to the proper resolution. Promotes the success of the organization through the development of relationships with agencies, policyholders, and employees. Serves as a relationship contact for an assigned agent(s) related to all claims.

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Job summary 8

As a Claims Specialist, you’ll investigate, evaluate and resolve material damage repairable, total loss, or fire and theft claims of a moderate to severe nature. We’ll count on you to promote and provide outstanding customer service. In addition, you’ll be responsible for handling claims according to prescribed authorization and claims best practices.

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Job summary 9

As a Claims Specialist claims unit, you will play a critical role by managing and resolving claims under various types of primary and excess professional liability policies, which could include public company directors & officers liability policies; financial institutions, and errors & omissions policies; fiduciary liability policies; and/or employment practices liability policies. You will work closely with your manager to bring claims to resolution. You will interact and collaborate with regional practice leaders, the professional underwriting team, and brokers and clients on assigned accounts, taking ownership of critical issues relating to claims management.

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Job summary 10

The Claims Specialist is responsible for the coordination, development, and implementation of programs and strategies to improve service to customers in the area of claims processing.

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