Assistant Property Manager Job summary 1
Assists the Property Manager with the general administration of the property and performs related management functions with the daily operations of an apartment community. Cross trained on Property Manager functions and acts in that capacity in the Manager's absence. An
Assistant Property Manager assists with responsibility of maintaining the physical asset and the performance of the property, to achieve the highest possible net operating income. Monitors regulatory compliance and company policies and procedures related to property management.
Assistant Property Manager Duties & Responsibilities 1
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Supports and ensures timely input, proper use and full utilization of on-site PC-based property management software systems including assistance in training of new associates and ongoing training of existing property staff.
Assists in the management of efficient operation of the property consistent with Loss Prevention and Corporate Office policies and procedures, even during understaffed periods. Responds to emergency situations, contacting appropriate agencies or Regional Managers as necessary.
May prepare purchase orders, code and process vendor invoices for payment, send documentation to Corporate Office and follow up on vendor payment inquiries.
Maintains a working knowledge of all maintenance programs to ensure the proper and efficient operation of systems, preventive maintenance programs,
housekeeping functions, and responses to resident maintenance requests. Prepares service orders when residents call and distributes to appropriate associates for completion. Follows up on forwarded maintenance requests and makes sure that all residents are notified if there must be a delay. Ensures completion of resident service requests.
Maintains working knowledge of leasing policies and procedures and performs functions related to leasing and lease renewal. Ensures effective and appropriate implementation in accordance with Corporate Office and Fair Housing policies and procedures. Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions. Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals.
Conducts move-in and move-out inspections of apartments to determine applicable charges for damages. Conducts inspections to determine market readiness and implements high quality standards of cleanliness and aesthetic appearance. May perform interim unit inspections.
Collects rent from residents, verifies amount paid, accounts for discrepancies, deposit rent checks, sends verifying information to Corporate Office and follows up on any delinquent rents, initiating eviction procedures as necessary.
Assistant Property Manager Requirements & Skills 1
Assistant Property Manager Job summary 2
Assistant Property Manager (APM) must perform the job duties with a view toward projecting a professional and competent image. Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key. The position is fundamental to the administrative and operational functions of the Company/Property and as such requires established organizational skills, with attention to detail and solid time management, and good interpersonal skills.
Assistant Property Manager Duties & Responsibilities 2
Assist in the daily operation of the management office and administrative duties following established Company procedures and guidelines.
Perform administrative assistant functions including but not limited to: record keeping, filing, mail collection and distribution, word processing, data entry, maintain and replenish office supplies, and other essential needs as required.
Maintain, update, type, and coordinate account information in computer database.
Research any owner discrepancies regarding payment to accounts.
Coordinate and track important dates and meetings, such as turnover, annual, and budget meetings.
Ensure that the telephone is answered properly and messages are handled courteously, accurately, and responded to in a timely manner, within 24 business hours.
Ensure that all e-mails are responded to appropriately and in a timely manner, within 24 business hours.
Ensure that all mail (i.e. Fed Ex, UPS, USPS) is picked up daily, in a timely manner.
Provide and maintain: architectural approvals, maintenance requests, sale/lease information, as well as any other forms specific to the property that may be developed.
Assist with producing minutes for Board Meetings.
Assist with preparation of the Board Agenda’s and Board Packet.
Responsible for coding and entering all Invoices for the community.
Responsible to work closely with Committee’s and each Committee Chairperson.
Assist with gathering quotes & proposals for projects for the community.
Daily support of supply ordering for Maintenance, Housekeeping, and the Office.
Daily interaction and support for owners.
Assist in posting all agenda to proper physical locations and to the website.
Special projects as instructed.
Assistant Property Manager Requirements & Skills 2
Assistant Property Manager Job summary 3
We are presently seeking an
Assistant Property Manager for our community, who will perform administrative duties under the supervision of a Property Manager.
Assistant Property Manager Duties & Responsibilities 3
Assistant Property Manager Requirements & Skills 3
Assistant Property Manager Job summary 4
Our growing company seeks an experienced Assistant Property Manager. Responsibilities include helping oversee operations, leasing, staff, and tenant relations on-site.
If you have at least 2 years in the property management industry, a strong operational background, and are a motivated, self-starter with great communication skills, we encourage you to apply!
Assistant Property Manager Duties & Responsibilities 4
Assist the Property Manager with rent collections, late notices, posting rents, serving 5 Day Pay or Quits and serving eviction notices
Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
Demonstrate community and apartment/model and apply product knowledge to clients' needs by communicating the features and benefits; close the sale.
Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status.
Ensure apartment is ready for resident to move-in on agreed date.
Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect's needs.
Secure new resident's signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.
Initiate and assist with all lease renewals
Operate computers programmed with accounting software to record, store and analyze information.
Understand the Apartment Association lease and contracted credit report application.
Accept rental payments and post rents to the computer.
Communicate with Property Managers regarding accuracy of invoices received; that purchase orders are attached and invoices are coded correctly, according to company procedures.
Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments.
Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
Contribute to cleanliness and curb appeal of the community on continuing basis.
Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.
Distribute newsletters, pamphlets, flyers, etc.
Assist in conducting market surveys and shop competitive communities.
Assistant Property Manager Requirements & Skills 4
Assistant Property Manager Job summary 5
Assistant Property Manager assists with the general administration and maintenance of the property. Understands all functions of the Property Manager.
Assistant Property Manager Duties & Responsibilities 5
Leases apartments in compliance with applicable laws and regulations.
Greets and qualifies prospects, completes marketing forms and guest cards, conducts tours, and offers refreshments.
Researches and creates innovative marketing strategies.
Assists with training of staff members.
Assists in supervising both maintenance staff and outside contractors working on the property.
Assists with ensuring that bank deposits are made daily or as necessary, purchasing necessary office supplies, collecting rent, and handling delinquent accounts.
Assists in establishing schedules and in assigning personnel for routine maintenance and emergency coverage, and helping to ensure that maintenance requests are handled quickly.
Inspects vacant apartments and handles details of move-ins and move-outs.
Helps ensure that residents are provided with a clean, safe and well-maintained community; assists with handling resident relations and resident organizations, reports accidents and emergency situations to the Property Manager immediately and prepares incident reports, continually inspects property and reports deficiencies.
Ensures good public relations between residents and personnel.
Assistant Property Manager Requirements & Skills 5
Assistant Property Manager Job summary 6
Overall responsibility for providing support to the Property Manager including general management and certification/re-certification processes at housing properties. This position operates within and contributes to an environment in compliance with Fair Housing laws and Equal Employment Opportunity.
Assistant Property Manager Duties & Responsibilities 6
Assistant Property Manager Requirements & Skills 6
Administrative Skills – general office duties, answering phones, creating memos, email correspondence.
Analytical Skills – ability to use statistical data for the re-certification process, ability to determine resident turnover and reasons why residents are moving, ability to determine resident needs.
Communication/Language Skills – ability to communicate with residents, other site-level staff, corporate office staff, vendors and contractors.
Computer Skills – Outlook, Excel, Word, Internet, One-Site.
Coordinating Skills – ability to organize and maintain tenant files, coordinate monthly activities and maintain waiting list.
Creative Skills – ability to design flyers, calendars, bulletin boards, activities and forms; ability to promote property through marketing and leasing efforts.
Leadership Skills – ability to motivate others and operate as a team; ability to take initiative and delegate work to others; ability to handle emergency situations.
Mathematical Skills – ability to calculate social security rates, rent payments and pro-rations; ability to maintain purchasing and declining balances.
Other Skills – confidentiality, customer service, patience, professionalism, teamwork.
Assistant Property Manager Job summary 7
Assist the Property Manager with the day to day operations of a housing community.
Assistant Property Manager Duties & Responsibilities 7
Assistant Property Manager Requirements & Skills 7
Assistant Property Manager Job summary 8
We are looking for an Assistant Property Manager. Under the general supervision of the Property Manager, assists the manager in the overall operation of the property, day-to-day implementation of policies, procedures and programs; maintains acceptable occupancy level and develops a supportive environment for all residents, including special needs residents. The
Assistant Property Manager interacts with and oversees vendors and establishes and maintains effective working relationships with onsite support staffs.
Assistant Property Manager Duties & Responsibilities 8
Assistant Property Manager Requirements & Skills 8
Assistant Property Manager Job summary 9
We are looking for candidates that are eager to apply their superior leasing and marketing experience into the next step of their career as an Assistant Property Manager. The ideal candidate will have at least one year of residential leasing, sales and/or management experience. Along with one year of Low Income Housing Tax Credit (LIHTC) experience.
This is a great opportunity to be the Property Manager’s right hand person as you coordinate the leasing efforts, property accounting and reporting.
Assistant Property Manager Duties & Responsibilities 9
Maintain all property accounting and reporting, including but not limited to collecting and posting rent, financial and leasing reports, month end, pre close, bank deposits and ensuring a balanced rent roll.
Ensures payment and structures are accurately presented on resident ledgers.
Ensures all applications are fully approved prior to move-in.
Continue using your leasing and sales experience to lease apartments.
You will be the go-to person for the performance of the leasing team and the manager’s right hand person regarding the property’s operations.
Using your strong administrative skills, along with your strong ability to review detailed paperwork, this position will manage various tasks, such as managing lease files, verifying income verification's as required for LITHC and or HUD programs, updating necessary paperwork and computer systems etc.
Cheer, lead and mentor our leasing team. They will look to your guidance and experience related to leasing, closing, marketing, apartment files, resident retention and marketing.
Assistant Property Managers are responsible for cultivating and managing the resident experience while supporting the property’s needs and policies, and to maintain a positive relationship with the local housing authority.
Assistant Property Manager Requirements & Skills 9
Assistant Property Manager Job summary 10
Assistant Property Manager is needed at a unit residential community. Your role is to help the property run as efficiently as possible.
Assistant Property Manager Duties & Responsibilities 10
Assistant Property Manager Requirements & Skills 10