Vp Of Operations Job Description

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Vp Of Operations Job Description

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Consulting and Strategy

Job summary 1

We are seeking a high-caliber leader to join the Management Team. The VP Of Operations is an essential role in the Company with specific goals in four key areas: scale-up operational execution, deliver superior grant administration for our clients, provide legal and human resources support, and grow profitability. This VP Of Operations role is an equal member of the Management Team and has direct reports in grant administrative support and Digital Infrastructure roles. The successful person for this role is resourceful, has an excellent attitude, thrives in a deadline-driven environment, and is committed to furthering Company’s culture as a sustainable advantage in the marketplace.

Duties & Responsibilities 1

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Work with other members of the Management Team, and the CEO, to advance the business in all ways necessary to reach our milestones and deepen and improve our culture and values.
Pick up and lead the grant administrative component of client engagements including submissions, JIT, registrations, etc.
Anticipate client needs. Fulfill within your role, or work closely with the Delivery team, to ensure client happiness.
Provide responsive and excellent customer service with a positive attitude to every client, on every occasion.
Lead role for legal review of NDAs, client contracts, and other legal agreements to maintain company interests. The signature authority is granted at the discretion of the CEO.
- Human resources management including handling employee paperwork and contracts, management of our applicant tracking system, a coordinating role for interviewing, interviewing, and other HR matters.
- Financial planning & analysis: prepare monthly reporting package, review company financials, project pricing analysis, and ensure billing accuracy against client contract.
- Operational delivery: send client promotional items; issue customer/employee/partner surveys, and other operational deliverables.

Requirements & Skills 1

Resourcefulness, can-do attitude, looking for the good in others’ actions, considering the benefit of the doubt in others.
Relationship Building: Internal and external rapport with all members of the team, objectivity, credibility, confidentiality, proactivity, responsiveness, teamwork, and mutual respect.
Excellent verbal and written communication skills
Organization and time management skills. Ability to deliver on multiple projects at the same time.
- Flexibility – able to take on “last minute” requests while proactively managing internal and external clients to avoid future instances of the same.
- Ability to work in a Team environment.
- Experience or affinity to work in a global environment is desired.

Job summary 2

The VP Of Operations has the key responsibility to partner with physicians to improve, adapt, and grow. The VP Of Operations is a leader, mentor, and trainer in the organization; with overall Center accountability as well as the responsibility to develop less senior Operations Leads. The VP Of Operations drives overall results of partnership activities and mentors, trains, and teaches less senior operations leads on expectations and best practices to drive overall growth.

Duties & Responsibilities 2

Act as the “Trusted Partner” for lead Center level strategic and business planning process
Drive growth – short and long term
Identify and introduce appropriate new initiatives (ex: Anesthesia services)
- Capitalize on opportunities when appropriate
- Support acquisition due diligence efforts for new center opportunities
- Participate in Corporate initiatives as representatives of Operations. Involve appropriate Operations staff members to communicate initiative and get feedback

Requirements & Skills 2

Demonstrated experience managing multi-site operations;
- Must be comfortable in a work-from-home environment;
- MBA or equivalent work experience;
- 10+ years’ in a senior Operations role.

Job summary 3

Exceptional VP Of Operations opportunity for the right person! This role is primarily responsible to provide strategic oversight through management and supervision for all operations functions including core services, facilities, skilled services, case management, IT, and more.

Duties & Responsibilities 3

Define and implement operations strategy, structure, and processes
Ensure that all clients have the best care experience by maintaining an exceptional level of care through excited, well-trained, professional caregivers.
Maintaining a friendly, disciplined, and caring place to work for our area office.
Assure that all monthly growth goals are met or exceeded for all revenue categories
- Assure excellence in HR compliance including hiring, coaching, discipline, and termination.
- Oversees all recruitment efforts including seeking beneficial job mediums, ensuring quality orientations, and communicating weekly with necessary staff about the recruiting plan.
- Responsible for all aspects of onboarding including training and all required documentation

Requirements & Skills 3

Ability to react and adjust quickly to changing conditions and come up with practical ideas for dealing with them
Purposeful, directed at getting things done quickly
Using a big-picture mindset, able to manage people, challenges, and pressure with confidence, drive, and determination
Ability to accurately review detailed reports and proposals
- Proven ability to provide high-quality, organized, and repeatable results
- Ability to handle a broad scope of responsibilities and rapid shifts in priorities
- Ability to encourage results-driven, task-oriented collaboration

Job summary 4

The VP Of Operations will lead, oversee and perform all aspects of Sales Operations and Client Services, being a trusted business partner with a broad range of stakeholders at all levels.

Duties & Responsibilities 4

Think strategically and execute programmatically.
Build relationships within the Sales, Product & Marketing, and Finance organizations, identify gaps and opportunities and deliver the resources, tools, and assets the Sales team needs to sell successfully and the Client Services team needs to deliver/implement our products and services according to/exceeding our customers’ expectations.
- Lead the team to directly support key sales-related initiatives and revenue retention.
- Independently tackle multiple tasks and manage responsibilities for self and team(s).
- Utilize your strong interpersonal and planning skills to consistently achieve productivity and performance measurements.

Requirements & Skills 4

Experience leading an Operations function, demonstrating a breadth and depth of operational service delivery management expertise focused on service quality, people, process, and technology.
Excellent team management/leadership skills – Ability to support and grow the existing team and be a driving force in their continued success.
Strong partnering and influencing skills – Ability to work with a broad cross-functional team, understand their needs and ensure the optimal business and technology solution
- Strong written and verbal communication skills – Ability to effectively impart information in a broad range of ways from individual conversations to broad online training, from junior employees to senior leadership.
- Strong planning and prioritization skills – Ability to manage a team to deliver on complex tasks and projects, which sometimes have conflicting/overlapping timelines. Ensure the team sets expectations appropriately and meets deadlines consistently.
- Ability to effectively manage through ambiguity in assigned work tasks.

Job summary 5

As a VP Of Operations, you will work directly with the Division President. The focus of the role will be overseeing the purchasing and contracting. The role will ultimately include the supervision, customer care, and purchasing operations as defined by the division.

Duties & Responsibilities 5

Foster relationships with trade partners.
Prepare and maintain schedules through the end of the warranty period.
Monitor customer care items to meet company requirements.
Provide accurate and concise feasibility budgets for all scheduled and requested feasibility projects.
- Responsible for achieving excellent scores in both customer satisfaction and buyer recommendation.
- Coordinates compliance with conditions of plats and conditions of approval to achieve occupancy.
- Perform all other duties as assigned.

Requirements & Skills 5

Job summary 6

We are significantly investing in sales & marketing to accelerate our organic growth and need a VP Of Operations. The VP Of Operations will oversee a highly visible function. Reporting directly to the Chief Commercial Officer you will have influence and visibility at the board level.

Duties & Responsibilities 6

Requirements & Skills 6

Job summary 7

As our VP Of Operations, you will ensure we deliver an exceptional customer experience for all our partners and customers. You will need to have a high degree of integrity, love to collaborate, and be a proactive decision-maker who is passionate about putting employees and customers first. The perfect fit is someone excited about innovation, who focuses on performance, is a talent multiplier that builds teams to deliver operational excellence, and who wants the opportunity to create an experience to be envied. Working closely with our Learning/Development, Quality, Business Intelligence, and Sales/Marketing teams, you will be responsible for creating a vision and setting the operational direction, improving processes, and helping to create a culture that is fun-spirited, service-minded, and forward-thinking. You will ensure our operation runs smoothly and efficiently to deliver predictable, consistent, sustainable, responsive, and exceptional results.

Duties & Responsibilities 7

Define and deliver the key processes and practices to achieve predictable and consistent quality, capacity, and financial performance for our partners and customers.
Develop and implement the operational strategy to scale current and future Partner Services (BPO) and Business Solutions (Direct Offering) operations.
Lead from the front on Operational Strategy, planning, and deployment for new or existing client growth and building out our direct offering for our growing Business Solutions customers.
Refine and improve on our capacity planning models and forecasts partnered with deep financial analyses to ensure we meet our client expectations and financial growth for organizational health.
- Develop and grow leaders and team members to ensure effective succession planning and achieving personal growth.
- Analyze and improve performance proactively while delivering deep insights to ensure employee retention, and engagement, decrease absenteeism, provide consistent schedule adherence, and outstanding customer experience, and provide frequent adherence feedback to staff to run an efficient and predictable operation.
- Accountable to, collaborate with and effectively interact with Sr. Executives and Board of Directors

Requirements & Skills 7

Job summary 8

VP Of Operations leads the development and implementation of operational strategies to align with the Mission, Vision, and Values of the organization.

Duties & Responsibilities 8

Formulate policies and strategic plans for future growth.
Plan, direct and coordinate overall daily operations.
- Responsible for building relationships to establish partnerships and affiliations.
- Direct operational efficiency and improvement to meet financial targets and collaborates to establish control systems for accountability.
- Collaborate to plan and organize staffing, including hiring, orienting, evaluating, and educating in support of operational objectives.

Requirements & Skills 8

Bachelor's degree required.
Master's degree preferred.
- 7 years of experience required.
- 10 years of experience preferred.
- 5 years of leadership or management experience preferred.

Job summary 9

In this VP Of Operations role you will partner with key stakeholders across Operations, Quality, Safety, Engineering, Procurement, CI, Supply Chain, HR, and Finance to support the delivery of the business growth enablement agenda. You will lead through direct and matrix relationships. The successful candidate will be accountable for all aspects of operational and end-to-end supply chain performance and will ensure that strategic objectives are met in a manner consistent with safety and quality requirements. Full ownership of the P & L by the end-use market at the site level. He or she will prove leadership and direction for all functional resources supporting an end-to-end supply chain within the end-use market.

Duties & Responsibilities 9

Drives a sustainable lean culture across the sites with a focus on training, education, process standardization, and complexity reduction.
Identifies opportunities to refine operations methods, processes, and engineered standards for current business needs and future strategic objectives; partners with counterparts to develop initiatives for change. Ensures successful execution of new programs consistently across the region with the support of site leadership.
Identifies and executes synergies and opportunities across multi-site operations, with a strong focus on productivity gains and customer service level improvements.
Provide Leadership for a multi-plant team.
- Owns Acquisition integration process to ensure compliance with Food and People Safety.
- Work closely with Human Resources on talent development and succession planning to ensure talent pipeline while fostering an environment of engagement and empowerment.
- Inspire confidence in our customers.

Requirements & Skills 9

Job summary 10

We are looking for a VP Of Operations.

Duties & Responsibilities 10

Manage staff and provide day-to-day supervision
Create alignment with operational objectives and regulatory requirements, and client needs
- Drive operational effectiveness and process improvements
- Provide operational accountability and transparency via quantitative tools and reports
- Take on new initiatives as the firm looks to expand product offering

Requirements & Skills 10

10 + years' Securities and operational leadership
A solid understanding of trading, securities/financial industry customers, and a deep understanding of related regulatory guidelines
Possesses proven team management skills that encompass strong interpersonal skills including effective written and verbal communication
Proven track record to synthesize detail and information related to day-to-day operations
- Experience managing client services, securities custody, margins, new account, and account transfers
- Knowledgeable in the end-to-end securities trade processing and settlements
- Bachelor's degree

Frequently asked questions

What does a VP of Operations do?

The Vice President (VP) of Operations is a senior executive responsible for overseeing and managing the day-to-day operations of an organization to ensure efficiency, productivity, and profitability. The role varies depending on the industry and company, but some general responsibilities include:

Strategic planning: Developing and executing the company's strategic plans and ensuring that operational plans align with the organization's goals and objectives.

Process improvement: Analyzing and improving business processes, procedures, and policies to increase efficiency, reduce costs, and enhance customer satisfaction.

Resource management: Managing resources such as personnel, equipment, and supplies to ensure optimal utilization and effective allocation.

Performance management: Monitoring and evaluating operational performance, identifying areas for improvement, and implementing corrective actions as needed.

Budget management: Developing and managing budgets to ensure financial sustainability and accountability.

Risk management: Identifying and managing operational risks to mitigate potential losses and ensure business continuity.

Stakeholder management: Collaborating with internal and external stakeholders, including customers, suppliers, and partners, to ensure smooth operations and achieve organizational goals.

Overall, the VP of Operations plays a crucial role in ensuring the smooth functioning of an organization by managing and optimizing its resources, processes, and performance.

What are the skills of a VP of Operations?

The skills required for a Vice President (VP) of Operations vary depending on the industry and the specific organization. However, some essential skills and qualities that a successful VP of Operations should possess include:

Leadership: Ability to provide direction and guidance to teams and individuals to achieve organizational goals.

Strategic thinking: Ability to develop and execute strategic plans that align with the organization's goals and objectives.

Process improvement: Ability to analyze and improve business processes to increase efficiency and reduce costs.

Analytical skills: Ability to analyze complex data and make informed decisions based on the results.

Financial acumen: Ability to develop and manage budgets and financial plans to ensure financial sustainability and accountability.

Project management: Ability to plan, organize, and manage complex projects from start to finish.

Communication skills: Ability to communicate effectively with internal and external stakeholders, including customers, suppliers, and partners.

Decision-making: Ability to make sound and timely decisions based on available data and in alignment with the organization's goals and objectives.

Risk management: Ability to identify and manage operational risks to mitigate potential losses and ensure business continuity.

Adaptability: Ability to adapt to changing business needs and priorities and adjust plans and strategies accordingly.

Overall, the VP of Operations should have a broad set of skills and knowledge that enable them to manage and optimize the organization's resources, processes, and performance.

Olivia Powell
Recruiting expert

Last updated Sep 24

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Frequently asked questions

What does a VP of Operations do?

What are the skills of a VP of Operations?

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