Senior Business Analyst Job Description

Job summary 1

The Senior Business Analyst provides operational and consultative support through conducting business operations analysis (how work gets done within a functional group) and reporting and analysis that is typically function-specific (e.g., claims, distribution, underwriting, marketing, etc.). Performs research, analyzes information, presents findings, and recommends changes and/or takes actions based on various factors (e.g., data insights, regulatory changes, feedback from quality assurance reviews, market information, etc.) to solve problems and improve business outcomes. Works with general direction from the manager on more complex tasks.

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

The Senior Business Analyst is a senior subject matter expert within the Banking Solutions Digital Factory team. This role will lead requirements across multiple business groups and technologies involving a diverse set of stakeholders leading to the successful delivery of the digital transformation initiative at the Bank. The Senior Business Analyst will facilitate and validate solution delivery across several products that include online banking, deposits and savings, loan origination and servicing, CRM, reporting, and analytics. The Senior Business Analyst will act as a critical advisor to the team providing deep functional expertise in the work plan, standards, processes, and change management efforts.

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Job summary 3

The Senior Business Analyst serves as a liaison between the business community and the IT organization to provide technical solutions to meet user needs. Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization's systems and capabilities. Analyzes business partners' operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Assists in the business process redesign and documentation as needed for new technology. Translates high-level business requirements into functional specifications for the IT organization and manages changes to such specifications. Educates the IT organization on the direction of the business. Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation. Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise's competitive edge. May make recommendations for buy vs. build decisions.

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Job summary 4

The successful Senior Business Analyst will work closely with the client and development team to ensure requirements are understood and communicated to ensure system updates and enhancements are effective and work properly. Your contributions and testing skills will be vital to providing a positive, high-quality benefits delivery to our nation’s veterans.

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Job summary 5

Under general direction, the Senior Business Analyst provides a thorough analysis of business problems and customer needs to define functional and non-functional requirements for technology solutions; manage requirements, translate them into solution specifications, and verify the fulfillment of all requirements. Strong partnership with business and technical teams to deliver application solutions concerning value, quality, and end-user experience. Conduit between IT systems and customers.

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Job summary 6

The Senior Business Analyst performs or leads the analysis, planning, requirements gathering, and logical design of a software product by working with internal and external customers. You bring your capabilities in the Agile framework with a solid understanding of current products and technology to design and implement solutions to meet business needs. Reporting to the Manager of Business Analysis, you will help guide a team in successfully designing, negotiating, and implementing solutions to meet business needs.

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Job summary 7

The Senior Business Analyst will be working with motivated teams on highly visible and valuable customer-facing digital products. This position requires an excellent communicator with outstanding analytical skills to collaborate with business users, technology teams, and leadership in an Agile environment.

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Job summary 8

The Senior Business Analyst works with the Business Technology Services (BTS) group and with business partners to define business and system needs. The ideal candidate is comfortable leading the requirements-gathering process and working closely with system owners, and business and development teams to determine solutions. The Senior Business Analyst also conducts interviews and work sessions to define business and functional requirements and create detailed documentation based on project needs. To be successful, the Senior Business Analyst must know the full software development life cycle including requirements gathering, detailed design definition, solution design, testing, and systems integration.

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Job summary 9

We are currently seeking an innovative, meticulous, and communicative Senior Business Analyst to join our team. This role will research and write new procedure manuals, technical specifications, and process documentation, as well as evaluate existing processes to recommend improvements.

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Job summary 10

We are searching for a Senior Business Analyst to join our team at the Corporate Office. This position also works closely with team members at our plant locations to ensure that our reporting is timely and accurate. The desired candidate must have strong analytical skills with a high degree of accuracy and attention to detail. This role is responsible for a variety of high-visibility and high-impact reports and is a great opportunity for the right person to launch a long-term career with us.

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Frequently asked questions

What are 10 things senior business analysts do?

Senior business analysts play a crucial role in enhancing the efficiency and profitability of businesses by improving their processes, products, services, and software. Here are ten things that senior business analysts typically do:

Requirements Gathering: They meet with stakeholders, including clients and technical team members, to understand and gather business requirements. This might involve leading workshops, conducting interviews, and performing document analysis.

Business Process Analysis: They examine and analyze current business operations, procedures, and processes to understand the needs of the organization and identify areas of improvement or enhancement.

Data Analysis: They use statistical analysis and data visualization tools to interpret complex data sets. They examine trends and insights to support decision-making and strategy development.

Solution Assessment and Validation: They assess potential solutions for feasibility, suitability, and risk, and validate that solutions meet the identified requirements and can deliver the desired business outcomes.

Communication: They facilitate communication between different stakeholders, translating between business needs and technical requirements. They also present their findings and recommendations in a way that's understandable to all stakeholders.

Project Management: They often play a role in project management, planning and monitoring projects, ensuring that they are completed on time and within budget, and achieving the desired outcomes.

Change Management: They manage and assist with the change process when a new system or process is implemented, helping to minimize disruption and maximize benefits.

Strategic Planning: They provide input into strategic planning and help to align projects and solutions with the overall business strategy and objectives.

Training and Mentoring: As a senior position, they may be involved in training and mentoring less experienced business analysts, sharing their knowledge and expertise.

Quality Assurance and Testing: They participate in quality assurance and user acceptance testing to ensure that the developed solutions meet the defined requirements and perform as expected.

What are senior business analyst skills?

A senior business analyst needs a broad range of skills, given the diverse nature of their role. Here are some of the most important:

Analytical Skills: Business analysts must be able to make sense of complex business problems, data sets, and processes. This requires strong analytical and problem-solving skills.

Communication Skills: They need to communicate effectively with a variety of stakeholders, from technical teams to senior executives. This includes written, verbal, and visual communication skills.

Interpersonal Skills: They often act as a bridge between different stakeholders and teams, so they need strong interpersonal and relationship-building skills.

Technical Skills: While not typically as technically specialized as a software developer or data scientist, business analysts still need a good understanding of the technologies relevant to their field. This could include data analysis software, project management tools, or specific systems used by the organization.

Project Management Skills: They often play a role in project management, so they need skills in areas like planning, organization, and risk management.

Business Acumen: As they are dealing with business processes and strategy, they need a good understanding of the business world and the specific industry of their organization.

Leadership Skills: In a senior position, they may need to lead teams or projects, mentor junior staff, and influence decision-making at a high level.

Negotiation Skills: They may need to negotiate between different stakeholders to reach a consensus on business requirements and solutions.

Critical Thinking Skills: They need to critically evaluate information and potential solutions, identify potential risks and issues, and make informed decisions.

Change Management Skills: They often play a key role in implementing new systems or processes, so they need to understand the principles of change management to ensure successful adoption.

Presentation Skills: They need to present their findings and recommendations effectively to stakeholders, which requires good presentation and visualization skills.

Attention to Detail: Given that they are often dealing with complex data and processes, a high level of attention to detail is crucial.

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