The Process Analyst coordinates problem and incident management as the application reaches the implementation phase. Post implementation, we own the identification and implementation of bold efficiency and cost reduction targets, with the support of the business.
The project will consist of numerous phases that include: initiating, planning, Executing, Supervising, and Closing. Each phase has major project landmarks that will be completed to ensure a successful deployment.
Critical to the project is a successful UAT. This includes detailed requirements and executing test cases to ensure the product is operating as crafted.
Duties & Responsibilities 1
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Requirements & Skills 1
Job summary 2
As a Process Analyst, you will be a critical member of a growing team with opportunities to learn and advance your career. This role will be part of an Agile team and will work directly with customers to improve the efficiency of business processes by implementing automated solutions. The Process Analyst will actively support the implementation of automated solutions to achieve desired ROI outcomes.
The ideal candidate will engage in every phase of the delivery lifecycle from business process identification, impact analysis, future-state process definition, and delivery of automated solutions. This role will leverage practical business process re-engineering skills to address evolving customer goals and objectives. We are seeking candidates with various levels of automation experience to join our team.
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Job summary 3
In this exciting position, the Process Analyst will lead a team that is accountable for the successful mapping and optimization of business processes and translation into requirements artifacts for automation.
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We are looking for a Process Analyst to deeply understand our customer's material flow processes for large fleet autonomous robot deployments. You will be the primary interface with customers for data collection and verification. You will be part of our Enterprise Services team, working alongside our application, systems, and simulation engineers to ensure we provide the best solution to our largest customers.
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The Process Analyst is responsible to improve the organizational effectiveness through the coordination of Lean Six Sigma (LSS) activities and to support Company’s Leveraged Technology Lean program assisting with the business’ growth, productivity, and business objectives. Specific responsibilities include Lean assessments, cost reduction initiatives, process improvement activities, RPA, VSM, and culture change to continuous improvement.
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The Process Analyst partners with key business stakeholders within the Payment Services organization to evaluate and capture business processes and procedures. Proven experience in a technical field, such as software development, technical writing, and/or business analysis. Able to evaluate and analyze complex information and produce documentation that meets user needs. Determines best practices in designing communication channels and drives change management for Payment Services.
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The Process Analyst provides expertise for moderately to very complex problem-solving and a complete understanding of system functionality. The incumbent reviews significant amounts of information and analyzes processes to support business unit needs. Troubleshoots errors conduct impact analyses, and/or solve data rejection. Performs business analyses in one or more operational areas. Identifies process gaps and recommends process improvements for efficiencies. Provides guidance and education to Associate and Intermediate level employees.
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Job summary 8
We are searching for a Process Analyst to analyze business processes and workflows to drive continuous improvement, increased quality, and error reduction across the organization.
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Job summary 9
As our Process Analyst, you’ll collaborate with a variety of business units to develop, test, and refine new Customer Operations processes and practices. In this role, you will serve as Subject Matter Expert by fully understanding and communicating the impact of our processes on the overall business to stakeholders.