Outreach Coordinator Job Description

Job descriptions
Community Services and Development

Job summary 1

The Outreach Coordinator (OC) supports and collaborates with various members of the sales team to develop and access new relationships with professionals in the community. This key member of our team is responsible for creating relationships with important stakeholders through lead generation and market research. To excel in this role an Outreach Coordinator must be passionate, organized, driven, creative, and transparent in their process. They communicate with great clarity and empathy. They achieve goals and are passionate about making a difference. If this role sounds like the right sort of adventure for you, please apply and share your resume.

Duties & Responsibilities 1

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Complete 400+ prospecting activities per week;
Document and track prospecting activities and follow-up tasks in SalesForce (SFDC) to ensure strong communication across the sales team. Extensive use of tasks/assignments in SFDC;
Identify new professionals and targets. Conduct regular research, vet information, and input data for new professionals;
Provide weekly activity reports.
Schedule outreach meetings;
- Schedule 20+ outreach meetings per week;
- Manage meeting confirmations and rescheduling meetings with a high level of professionalism and the highest level of customer service;
- Document and track all communication with professionals in Salesforce;

Requirements & Skills 1

Competencies (job related): high relationship drive, self-directed, action-orientated, results-oriented, organized, internally motivated, effective communication, influence, planning skills, time management
Competencies (cultural): strong teamwork, humility, adaptability, working with common goals in mind, authentic, “people person" who loves relationships
Marketing experience
- Clinical experience
- Education background and/or experience
- Customer service skills

Job summary 2

The Outreach Coordinator is to educate members of the community and employees to encourage behavior change, promote savings and achieve sustainability goals. Supports sustainability policies and programs through education and engagement. Serves as a resource for county and community partners on areas of subject matter expertise.

Duties & Responsibilities 2

Ensure a coordinated approach to community outreach and education including the adoption and implementation of relevant campaigns, priorization of topics based on community need, promotion of priority messages and strategic engagement tools.
Regularly research and maintain working knowledge of best practices in sustainability programs and policy, including green building, energy conservation and other identified subject matter expertise such as event planning; develop approachable technical reports and otherwise apply that knowledge in application of education goals above.
Analyze policy options as necessary: work with staff to inform the community on opportunities and impediments relative to community sustainability through local, state and federal policy.
Provide as needed analytic and information services on a range of sustainability related tasks including benchmarking, emissions inventories, technology, funding, and networking; Serve as a consultant to internal and external stakeholders in their efforts to improve sustainability and implement innovative practices.
- Conduct and analyze surveys to determine program impact and metrics. Regularly track and report metrics to show success and evaluate opportunities for improvement.
- Assist in identifying and pursuing funding and sponsorship sources.
- Demonstrate ability to manage projects and project team members through the planning, organization, monitoring, reporting, and control of assigned projects. This should include the development of project plans with tasks, timelines, responsibilities, and budgets as well as responsiveness to requests from others in a timely fashion and ensuring team members stay on track with tasks.

Requirements & Skills 2

Preferred Qualifications: Prefer experience and education in sustainability, environmental work or related outreach and education, networking facilitation, event planning and coordination, and marketing.
Job Competencies: Subject matter expertise on sustainability in general and at least two of the following: energy efficiency, renewable energy, alternative transportation, green building, social sustainability, equity, event planning, and environmental education and communication. Working knowledge and demonstrated ability to apply innovative educational techniques designed to engage the audience and ensure retention.
Highly proficient in MS Office Suite. Exceptional customer service skills and the ability to work with people from diverse backgrounds in a team environment. Ability to work on multiple projects simultaneously and independently, often with tight deadlines. Strong organizational and communication skills, both verbal and written. Must be flexible and willing to work irregular hours, including evening and weekend events. Resourcefulness, creativity, and enthusiasm are highly desirable.

Job summary 3

The Outreach Coordinator will identify, recruit, and support work-based learning providers, including employers, to provide work-based learning opportunities to eligible participants across the Territory.

Duties & Responsibilities 3

Maintain a complete understanding of all applicable program policies, requirements, and procedures within the established project guidelines
Work to possess knowledge of regulatory and statutory compliance requirements for funded programs & projects

Requirements & Skills 3

Bachelors Degree
- 3 years of experience in outreach, disaster recovery, or similar field
- Candidates must be residents of Virgin Islands per contract requirements
- Prior experience with Department of Housing and Urban Development’s Community Development Block Grant (CDBG) programs

Job summary 4

We are searching for a talented and professional Outreach Coordinator to maintain all community outreach activities. You will represent the company and work with the management team to develop and implement initiatives that increase company visibility within the surrounding community. You need to be self-motivated, enthusiastic, and community-driven to take on this exciting role. This position requires someone equipped with a positive attitude and readiness to be a team player.

Duties & Responsibilities 4

Maintain a calendar of outreach activities, including community events, workshops, appearances, and other communication opportunities.
Prepare an annual budget for community outreach activities.
Nurture new and old relationships with collaborative partners.
Schedule regular outreach exhibitions in the community and educate employees on community responsibility.
Prepare accurate records and reports on the goals of the fundraising plan.
Oversee a professional donor management system.
- Assist in the organization of special events, including donor/volunteer appreciation events and other fundraising initiatives.
- Ensuring the organization’s purpose is conveyed to the public.
- Other tasks as assigned.

Requirements & Skills 4

Preferred experience of 3-5 years within fundraising or outreach activities.
Prior community service and/or volunteer work a plus
Outstanding written communication and presentation skills.
Strong experience preparing reports.
- Friendly, enthusiastic, and positive attitude.
- Strong knowledge of social media and other basic marketing platforms.
- Detail-orientated with the ability to manage multiple projects at a time.

Job summary 5

The Outreach Coordinator functions as part of the Medical Operations team, working primarily in support of the full-time and network physicians. The Outreach Coordinator will be paired with a dedicated team of physicians to provide support. The Outreach Coordinator maintains member-facing contact, conducting personalized outreach to members who require additional assistance completing their treatment requests. Acting as the liaison between the member and physician for non-medical issues, the Medical Coordinator forms an integral part of the healthcare team.

Duties & Responsibilities 5

Conduct outreach to patients requiring follow-up for non-clinical, administrative issues
Assist patients with scheduling and completing phone and video appointments with their provider
Assist with other provider/member-related ad hoc project

Requirements & Skills 5

Excellent time management and organizational
- Detail oriented
- Excellent written and verbal communication skills
- Customer service experience is a plus

Job summary 6

The Outreach Coordinator engages with youth at risk of being gang-involved, proven-risk youth, and gang-involved young adults in areas where they spend time (street corners, parks, etc.) in pursuit of building positive relationships through departmental policies and procedures.

Duties & Responsibilities 6

Promotes and supports the behavioral change of assigned group of proven-risk/gang-involved youth away from self-destructive behaviors and actions.
Works within a team framework alongside Resource Coordinator, in addition to a host of municipal departments and community-based organizations, including the Boston Police Department and Boston Public Health Commission.
In partnership with the Resource Coordinators, advocates for participants and provides support to retain services.
Meets with or contacts participants regularly, by departmental policies and procedures, to build trust, strengthen relationships, and ultimately facilitate positive behavior change.
- Attends scheduled meetings, training, and workshops.
- Maintains records and documentation electronically; collects and enters information and completes forms and/or reports promptly on department-issued devices according to departmental policies and procedures.
- Performs related work as required.

Requirements & Skills 6

Job summary 7

The Outreach Coordinator is responsible for a variety of programs geared towards improving community communications and education to low/moderate income residents, social service agencies, and housing partners.

Duties & Responsibilities 7

Duties include coordinating all outreach activities that enhance community relations
Scheduling and participating in outreach and community organizational events
Overseeing the outreach budget
Preparing community development publications and flyers
Nurturing relationships with collaborative partners
- Composing and publishing communications to non-profit and community groups to inform them of various initiatives, programs, and educational opportunities
- Overseeing contract management system
- Updating contract information; and preparing for biennial internal audit.

Requirements & Skills 7

A Bachelor’s degree, or equivalent, with major coursework in communications, marketing, public administration, public relations, or a related field required
Must have a minimum of three years of related experience
- A valid driver’s license
- Must have strong interpersonal and organizational skills and excellent written and oral communications skills
- Bilingual (English / Spanish) skills beneficial

Job summary 8

We are looking for an Outreach Coordinator.

Duties & Responsibilities 8

Travel to and provide regular training for existing providers in one-on-one or larger settings.
Travel to and participate in events to recruit new providers to the program.
Responsible for escalating providers and resolving issues.
Responsible for high visibility providers where a quick resolution is needed.
May be assigned specific providers for ongoing assistance.
Collaborate with other contractors and the client on communication and implementation of policy changes to the operations.
- Maintains up-to-date knowledge of the project.
- Extensive travel is required.
- Perform other duties as may be assigned by management.

Requirements & Skills 8

High School diploma or equivalent with 4+ years of experience, or Associate degree with 2+ years experience.
Works on moderately difficult assignments, requiring judgment in resolving issues.
Understands implications or work and makes recommendations for solutions.

Job summary 9

The Outreach Coordinator is responsible for raising the awareness of organizations within local communities, building and tracking partnerships with relevant organizations, and driving traffic to the website.

Duties & Responsibilities 9

Develop marketing and local outreach strategy, by building and establishing partnerships.
- Assist in event planning and execution for stakeholders/partners.
- Build collaborative efforts with staff, industry leaders, and state/county health departments that align with Company goals and intentions.
- Identify current problems within the community, report findings, and work collectively to mediate issues and concerns, therefore delivering solutions.

Requirements & Skills 9

Bachelors Degree
Detail oriented
Excellent written and verbal communication skills

Job summary 10

An Outreach Coordinator coordinates community outreach programs and activities.

Duties & Responsibilities 10

Analyze community needs to determine program opportunities, scope, and goals.
Track and report data to substantiate efforts.
Maintain relationships with community resources, referral sources, agencies, and associations.
- Maintain event calendar.
- Coordinate and train volunteer staff for outreach and educational events.
- Coordinate educational programs and outreach activities for associates and/or clients.

Requirements & Skills 10

BLS Provider credentialed from the American Heart Association (AHA) preferred.
- Drivers License preferred.
- Social Worker credentialed from the Board of Social Work Examiners preferred. Any level is accepted.
- High school diploma or GED required.

Olivia Powell
Recruiting expert

Last updated Oct 15

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