Implementation Consultant Job Description

Job summary 1

An Implementation Consultant splits their time between managing Legislative Management projects for existing clients upgrading and new client projects. ICs work with our most established public sector clients to ensure they are maximizing their use of Company products. Expert product knowledge, attention to detail, versatility, and enthusiasm for client success are cornerstones for this role. Candidates should bring a consultative approach and a ""whatever it takes"" attitude to ensure client success.

Duties & Responsibilities 1

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Requirements & Skills 1

Job summary 2

The Implementation Consultant is responsible for working across multiple product teams to implement end-to-end solutions for customers. This includes analyzing requirements and gathering deliverables to successfully complete the implementation, assisting the customer with completing required questionnaires, gathering appropriate data or content, and coordinating with other departments. The Implementation Consultant serves as a subject matter expert for implementation best practices on the product or service they are supporting. The Implementation Consultant is instrumental in effectively communicating challenges to the appropriate departments to ensure positive ongoing client experiences.

Duties & Responsibilities 2

Requirements & Skills 2

Job summary 3

The Implementation Consultant is responsible for implementing MSP and RPO operational services with a supporting SaaS vendor system. The Implementation Consultant will lead requirements gathering sessions, conduct gap analysis, design future state process maps, and test system configuration based on approved requirements. The Implementation Consultant may do hands-on configuration. The Implementation Consultant will be the project Change Management Expert, developing a Change Strategy Plan, drafting change documents and leading program adoption efforts. The Implementation Consultant liaises with all project teams to ensure the proposed solution considers specific workstream requirements and is holistically a solution benefitting all aspects of the MSP solution. The Implementation Consultant will have 1-3 years of direct consulting and/or process efficiency experience.

Duties & Responsibilities 3

Requirements & Skills 3

Job summary 4

As an Implementation Consultant, you will work closely with Company’s prospects and customers understanding their business and configuring our Solutions to meet their requirements to enable the delivery of a solution that works well for each customer creating value and maximising growth opportunities. You will develop a deep understanding of the Company solutions and the ability to transform our Customers’ requirements as well as consulting on best practice. You will build great relationships and act as an ambassador for the company and our products.

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Requirements & Skills 4

Job summary 5

The Implementation Consultant will be responsible for providing exemplary support to our new mid-market customers by ensuring a smooth and successful configuration and implementation of the Company solution. The Implementation Consultant will work as part of an Implementation team to ensure all customer deliverables are met.

Duties & Responsibilities 5

Requirements & Skills 5

Job summary 6

The Implementation Consultant manages the tactical executables for the overall project implementation (e.g., system configuration, requirements validation, internal project communication, project tracking, risk mitigation, issue escalations for projects, user acceptance testing, etc.). They assist in the overall project planning (e.g., developing business requirements, implementation roll-out plans, deployment strategies, signoffs from key internal and external stakeholders, post-implementation audits, etc.). The Implementation Consultant works with the Implementation Manager, Operational Business Units and Information Technology to identify implementation criteria, and acts as the tactical contact throughout the project's implementation. This position will work multiple implementation projects at the same time and provide ongoing analysis of implementation project plans, statistics, outcomes, lessons learned, and post-implementation audits.

Duties & Responsibilities 6

Requirements & Skills 6

Job summary 7

We are looking for an Implementation Consultant to work for our client.

Duties & Responsibilities 7

Requirements & Skills 7

Job summary 8

The Implementation Consultant focuses on providing consulting and software implementation services to clients in Residential, Commercial, and Corporate real estate markets. This is a dynamic role incorporating a blend of project management, business requirements analysis, system configuration, and user training/support. Ideal candidates will have significant experience implementing industry leading software packages (MRI, Yardi, RealPage) and/or real estate experience within an ERP solution.

Duties & Responsibilities 8

Requirements & Skills 8

Job summary 9

We are looking for a motivated, detail oriented and results-driven Implementation Consultant to coordinate with internal and external resources for successful execution of implementations. The Implementation Consultant needs to be as skilled at solving complicated technical issues as they are with clearly communicating with customers. The Implementation Consultant is positioned in our Municipal Services Department and reports to the Director of Municipal Services.

Duties & Responsibilities 9

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Job summary 10

We are looking for an Employee Relations Manager.

Duties & Responsibilities 10

Requirements & Skills 10

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