Debt Collector Job Description template and pdf with duties [2023]

Job summary 1

The Debt Collector will work within the company to ensure efficient processing of assigned accounts. Works with customers via phone and written communication to determine reasons for non-payment or slow payments of accounts.

Duties & Responsibilities 1

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Requirements & Skills 1

High School Diploma
Minimum experience in Collections: 1 Year
Knowledge of Accounting: 1 Year
High customer service skills with the dedication to get the job done
Analytical skills combined with market knowledge
- Able to work independently as well as in a team environment
- Bilingual in English & Spanish very desirable
- Creativity in proposing new solutions

Job summary 2

The Debt Collector works with Firm attorneys to review the status of their respective accounts receivable and provide necessary collection assistance.

Duties & Responsibilities 2

Requirements & Skills 2

3+ years of B2C Collections in fast paced, high volume environment
Legal or Service-Based industry experience preferred
Highly organized and detail oriented with the ability to prioritize multiple and changing responsibilities
Strong written and communication skills and ability to always interact in a professional manner
Proficient with Microsoft Outlook, Word, Excel, and Adobe Acrobat
Proven successful results, in meeting or exceeding established collections goals
- Experience with accounting/billing software and ability to learn multiple different systems
- Superb customer service skills
- Knowledgeable in the Fair Debt Collections Practice act, the Fair Credit Reporting Act and Fair Credit Billing Act, as well as, Federal Bankruptcy Laws

Job summary 3

We are experiencing strong growth and are looking for an experienced commercial Debt Collector who is self-motivated and able to perform at the highest level. This is a full-time position with an aggressive commission plan.

Duties & Responsibilities 3

Make outbound calls to borrowers.
Handle high volume of inbound calls.
- Skip trace effectively.
- Document accordingly.
- Schedule follow-up communications.

Requirements & Skills 3

High School Diploma or equivalent.
2 years minimum experience collecting on commercial debt.
Full knowledge of FDCPA, state, and federal laws.
Advanced skip tracing techniques preferred.
Exceptional listening and negotiation skills.
Excellent verbal and written communication skills.
- Ability to multi-task during conversation.
- Proficiency in Excel, Word & Salesforce.
- Professional appearance, demeanor, and attitude.

Job summary 4

We are growing and would like to speak with you today if you are a Debt Collector or have experience in the collections industry and are ready to start a new adventure.

Duties & Responsibilities 4

Requirements & Skills 4

High School Diploma or Equivalent (G.E.D.)
2 years of collection experience preferred
- Excellent telephone and customer service skills
- Working knowledge of Microsoft Office programs including Outlook, Word and Excel
- Must be able to pass background screen

Job summary 5

Join an established financial services company as a full-time Debt Collector. The position is responsible for servicing and maintaining consumer accounts.

Duties & Responsibilities 5

Answers inquiries by clarifying desired information; researching, locating, and providing information.
Establish payment terms with consumers for account resolution.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
- Maintains call center database by entering information.

Requirements & Skills 5

2+ years professional experience in customer service or sales
Exceptional customer service commitment and relationship building capability
Strong interpersonal skills; ability to interact collaboratively with others
Attention to detail, outgoing, assertive and persistent
Working understanding of business accounts receivable
- Strong organizational skills, ability to multi-task and prioritize
- Self-starter who can work independently
- On the job training provided

Job summary 6

We are looking for a reliable Debt Collector to contact debtors and claim outstanding debts towards their creditors. You will be responsible for recovering the money owed in as little time as possible. A Debt Collector will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task.

Duties & Responsibilities 6

Requirements & Skills 6

Proven experience as debt collector
Experience in working with targets and tight deadlines
Knowledge of relevant legal requirements
Working knowledge of MS Office and databases
Excellent communication and people skills
- Apt in negotiating and persuading
- Ability to be polite and compassionate without lacking confidence
- High school diploma is preferred

Job summary 7

Due to our continued growth and success we have immediate openings for a dynamic, motivated Debt Collector.

Duties & Responsibilities 7

Requirements & Skills 7

Job summary 8

The Debt Collector has responsibility for achieving their own personal collection goals while complying with all applicable laws and Company policies at all times.

Duties & Responsibilities 8

Requirements & Skills 8

Proven experience in collections, sales experience is helpful.
Good negotiation/objection handling skills.
Ability to remain focused in fast paced environment.
Attendance at work is required to be successful.
- Above average communication skills.
- Basic Computer knowledge.
- Must be able to take direction.

Job summary 9

We are looking for a few more people to fill the Debt Collector role we have.

Duties & Responsibilities 9

Handle customer inquiries and collect money
- Provide information about the client services
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services

Requirements & Skills 9

Previous experience in customer service, sales, or other related fields
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills

Job summary 10

We are looking for a Debt Collector to join our team!

Duties & Responsibilities 10

Discuss unpaid accounts with consumers
Negotiate payment of the unpaid accounts
- Receive and post payment to consumer's account
- Advise and follow-up with consumer on unpaid accounts
- Keep records and status of consumer's account

Debt Collector Job Description