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Operations Manager (US Shift)
Vadodara, IN · India Customer Service · Full-time · Customer Service, Call Center · Bachelor's Degree · Manager
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First name
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Current Location
Are you located in Vadodara or willing to relocate to Vadodara?
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Have you worked as an Operations manager for at least 5-7 years in a US shift?
Yes
No
How many years of experience do you have overseeing BPO operations in the US shifts?
Are you available to work US shifts consistently, covering both EST and PST time zones?
Yes
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Describe your approach to motivating and coaching your team to achieve performance goals.
How do you ensure your team maintains high levels of customer satisfaction?
Describe your approach to handling escalations. How do you demonstrate problem-solving skills and decisive leadership in these situations?
What is your approach to identifying and prioritizing operational challenges?
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