Manager of Field Operations

Position Summary:

The Manager of Field Operations (MFO) is a vital member of the Field Operations team and is responsible for assisting in the Management of inventory and quality for the Depots in their assigned territory. The MFO will build relationships and partner with our customers and 3PL partners to ensure PECO’s service and quality specifications are met. They will also be liaisons between Locations and the other internal business units to answer questions and resolve issues by escalating as appropriate.

Key Responsibilities:

The Manager, Field Operations is a key member of the Field Operations team and is responsible for the management of Service Depots in their assigned territory.

**Service Depot Operations **

• Scheduled Inventory Audits (Pallets / Lumber)

• RFU / WIP Quality audits

• Repair Analysis

• Oversight of Depot Sort and Repair Activities- Communicate Production Requirements

  • Monitor Hourly/Daily/Weekly Production Performance
  • Work with depot to close any gaps as required

• Management of Depot Cost

• Cost Per Repair

  • Components Per Repair

  • Material Usage (Paint)

  • Storage / Warehouse

  • Manual Invoice Approvals / Justifications

• Network Expansion Projects / Support- Depot Start Up / Ramp Up

  • Depot Warehouse Mapping / Flow
  • Depot Management Training
  • Depot Employee Training
  • Overall Depot Operations and Responsibility
  • Work hand in hand w/ Launch Manager

• Warehousing Needs for Regional Team- Contact Broker

  • Search / Visit Potential Warehouse
  • Lease Negotiation
  • Provide Support to MFO’s Network Wide

• **Manufacturing Management **- MFG Pallet Quality

  • Component Quality
  • MQP – Manufacturing Quality Process Training (New MFG Locations / Current MFG Locations Process Audit)

• KEY DELIVERABLES:

•Work with Depot to ensure high quality products are consistently delivered to PECO customers.

•Working with Depot, monitor and drive continuous improvement with regard to cost performance.

•Effective and accurate Service Depot Inventory management.

•Coordination and Management of monthly production objectives with assigned Service Depots

•Effective Quality Control and Production Process management.

•Reduce/eliminate inefficiencies with daily Service Depot processes.

•Effectively launch and train new process initiatives w/ Service Depot Partners.

PROFESSIONAL EXPERIENCE / COMPETENCIES

• Minimum three years experience in Operations Management
• This will require an aggressive professional who is analytical, can build solutions from a process perspective, and effectively leads third parties to execute the solutions.
• The ability to drive partner and employee behavior through effective accountability-driven leadership.
• The ability to work effectively with counterparts in across an organization in HR, sales, finance, service, operations, procurement, and transportation.
• Clear understanding of end-to-end supply chain and supporting business processes from sales and demand planning through to customer delivery.
• Demonstrated ability to inspire confidence, communicate and operate effectively.
• Experience establishing key performance indicator metrics to benchmark and track performance.
• Proficient with Excel, data warehouse software, and PowerPoint.

PERSONAL ATTRIBUTES

• Must have strong analytical skills and business understanding.

• Highest personal and professional integrity.

• Accountability for key results and deliverables.

• Demonstrated ability to focus, prioritize, and manage multiple tasks and projects under deadline.

• Customer focused.

• Balance of strategic and tactical.

• Data, process and results driven.

• Strong communication skills.

• High energy and enthusiasm…must possess a passion for winning.

EDUCATION

• Four year degree required

Travel:

• - Up to 75%