Aircraft Turnaround & Ramp Services Lead

Your mission: safe, fast, flawless aircraft turns

Step into a high-impact leadership role with PrimeFlight. You’ll guide ramp agents, synchronize aircraft ground handling, and uphold uncompromising safety and service standards to keep flights moving right on schedule.

What you’ll do

• Direct all ramp activities: loading, unloading, towing, and servicing
• Hit on-time goals by coordinating people, gates, equipment, and timing
• Run pre-shift briefings and reinforce daily safety objectives
• Coach and develop ramp staff; deliver hands-on training and mentorship
• Ensure adherence to airline, airport, and safety regulations
• Protect baggage, cargo, and mail from damage or loss
• Keep communications flowing between the ramp, flight crews, and ground ops
• Verify proper operation and maintenance of ground support equipment
• Lead hazard prevention efforts and respond to on-ramp incidents and emergencies
• Promote teamwork that sustains schedule integrity and service quality
• Conduct performance reviews and provide actionable feedback
• Enforce DOT compliance for vehicles, equipment, and personnel across airside and landside operations
• Audit maintenance records, driver qualifications, and safety procedures; brief teams on updates to DOT requirements
• Coordinate with other airport departments to align operations
• Document operations and incidents accurately and on time
• Champion PrimeFlight’s standards for customer service and safety
• Handle other duties as assigned

What you’ll bring

• 18+ years of age
• Eligible to work in the United States
• Valid state-issued driver’s license and acceptable driving record
• English proficiency in reading, writing, and speaking
• 2+ years in ramp operations or a related aviation role
• Proven leadership or supervisory background
• Expert understanding of ramp safety and operating procedures
• Comfort with iPads/Tablets, computers, and mobile devices; able to read and interpret digital and printed information
• Professional communication with colleagues and customers face-to-face and digitally
• Pass a background check and drug screen
• Capable of securing required clearances and credentials (FAA, TSA, Port Authority, U.S. Customs, U.S. Postal—as applicable)
• Open availability for nights, weekends, and holidays

Perks and growth

• 401(k) with company match; health, dental, vision, and life insurance; paid time off; career growth pathways (*part-time benefits may vary)
• Join a respected aviation services leader with 200+ locations globally
• Work in a culture built on respect, positivity, and collaboration
• Competitive compensation

Environment and physical demands

• Lift up to 70 lbs
• Extended standing and walking in indoor/outdoor conditions
• Frequent reaching, grasping, pushing, and pulling
• Regular bending, stretching, squatting, and kneeling
• Periodic climbing and work at height
• Work amid moderate to high noise
• Potential exposure to biohazards and chemicals
• Frequent exposure to outdoor elements
• Ability to hear spoken instructions and alarms
• Repetitive movements of arms, wrists, hands, and fingers
• Visual acuity: close, distance, peripheral, depth perception, and focus adjustment

Legal and screening requirements (verbatim)

• Eligible to work in the United States
• Pass a background check and drug screen

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.