Remote Customer Support Associate – Travel Services

JAK Travel Agency is seeking a Remote Customer Support Associate to assist clients in planning trips, answering questions, and providing professional, friendly guidance from home. This remote position is open to candidates located in Fort Worth, Texas (Central Time). Flexible hours and entry-level–friendly responsibilities make this role well suited for individuals seeking experience in client services and the travel industry.

• Responsibilities:
  • Respond promptly to client inquiries via email, phone, or chat
  • Assist clients with travel planning, itineraries, and general questions
  • Maintain accurate and organized client records
  • Provide professional, friendly, and helpful support
  • Collaborate with the team to ensure high-quality service
• Qualifications:
  • Excellent written and verbal communication skills
  • Comfortable working independently in a remote environment
  • Detail-oriented and organized
  • Interest in travel or customer support
  • Previous experience is a plus but not required
  • Basic computer and internet skills
• Why Join Us:
  • Fully remote with a flexible schedule
  • Entry-level friendly; opportunity to gain practical experience
  • Experience in client support and travel services
  • Work with a supportive, collaborative team
  • Schedule compatibility with Central Time (Fort Worth)