Remote Client Experience Specialist | Work From Home | Training Provided

Job Overview

We are seeking a remote Client Experience Specialist to support clients through scheduling, coordination, and service-related communication in a fast-paced remote environment. This role is suitable for organized, reliable individuals who enjoy working directly with people in a structured support role. Training will be provided. Candidates based in Detroit, Michigan or the surrounding region are welcome; applicants from diverse professional backgrounds who are eager to learn and grow are encouraged to apply.

What you’ll be doing

• Managing client communications and support requests
• Coordinating schedules and appointment-related tasks
• Assisting with service updates and follow-ups
• Maintaining accurate records and updating systems
• Providing a consistent and professional client experience

What we’re looking for

• Strong communication and organizational skills
• Comfort working in a structured, task-based environment
• Ability to stay responsive and detail-oriented
• Reliable internet connection and a quiet workspace
• Previous experience in customer service, hospitality, retail, administration, or similar roles is a plus