JAK Travel Agency
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Remote Travel Advisor Support – Flexible & Fully Remote

  • Remote, Buffalo, NY
  • 20,000 - 55,000 USD Annually

Join our growing team providing exceptional support to travelers. As a Remote Customer Support Specialist, you’ll assist customers with inquiries, bookings, and travel-related questions while delivering outstanding service from the comfort of your home.

Responsibilities:

  • Respond to customer inquiries via email, chat, and phone in a timely and professional manner

  • Troubleshoot and resolve customer issues efficiently

  • Maintain accurate records of customer interactions

  • Collaborate with team members to improve service processes

Qualifications:

  • Strong communication skills (written and verbal)

  • Customer-focused attitude and problem-solving abilities

  • Comfortable with remote work and technology tools

  • Previous customer service or travel industry experience is a plus

Benefits:

  • Fully remote role

  • Travel Perks
  • Flexible schedule

  • Travel-related perks and incentives

  • Opportunities for growth and development


Want to learn more? You can join an informational session here: https://calendly.com/jak-companyoverview

Apply
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