Remote Customer Support Associate – Travel Services
- Remote, Buffalo, NY
- 20,000 - 50,000 USD Annually
Join JAK Travel Agency as a remote Customer Support Associate based in Buffalo, NY. You will assist clients in planning memorable trips, answer questions, and provide professional, friendly guidance from a remote work setting. The role offers flexible hours and is entry-level friendly, making it suitable for those seeking experience in client services and the travel industry.
- Responsibilities:
- Respond promptly to client inquiries via email, phone, or chat
- Assist clients with travel planning, itineraries, and general questions
- Maintain accurate and organized client records
- Provide professional, friendly, and helpful support
- Collaborate with team members to ensure high-quality service
- Qualifications:
- Excellent written and verbal communication skills
- Comfortable working independently in a remote environment
- Detail-oriented and organized
- Interest in travel or customer support
- Previous experience is a plus but not required
- Basic computer and internet skills
- Why Join Us:
- Fully remote with a flexible schedule
- Entry-level friendly; opportunity to gain experience in client support and travel services
- Work with a supportive, collaborative team
This position is intended for candidates located in the Buffalo, NY area or nearby regions who seek remote work in the travel and client support field.