Remote Customer Support Associate – Travel Services

Join JAK Travel Agency as a Remote Customer Support Associate. You will assist clients in planning memorable trips, respond to inquiries, and provide professional, friendly guidance from a remote work setting. The position offers flexible hours and is entry-level friendly, making it suitable for individuals seeking experience in client services and the travel industry. This role is fully remote; candidates located in or near Frisco, Texas, or elsewhere in the Central Time Zone are welcome.

Responsibilities:

• Respond promptly to client inquiries via email, phone, or chat
• Assist clients with travel planning, itineraries, and general questions
• Maintain accurate and organized client records
• Provide professional, friendly, and helpful support
• Collaborate with the team to ensure high-quality service

Qualifications:

• Excellent written and verbal communication skills
• Comfortable working independently in a remote environment
• Detail-oriented and organized
• Interest in travel or customer support
• Previous experience is a plus but not required
• Basic computer and internet skills

Why Join Us:

• Fully remote position with a flexible schedule
• Entry-level friendly
• Opportunity to gain experience in client support and travel services
• Work with a supportive, collaborative team