Remote Customer Support Associate – Travel Services
- Remote, Frisco, TX
- 20,000 - 50,000 USD Annually
Join JAK Travel Agency as a Remote Customer Support Associate. You will assist clients in planning memorable trips, respond to inquiries, and provide professional, friendly guidance from a remote work setting. The position offers flexible hours and is entry-level friendly, making it suitable for individuals seeking experience in client services and the travel industry. This role is fully remote; candidates located in or near Frisco, Texas, or elsewhere in the Central Time Zone are welcome.
Responsibilities:
- Respond promptly to client inquiries via email, phone, or chat
- Assist clients with travel planning, itineraries, and general questions
- Maintain accurate and organized client records
- Provide professional, friendly, and helpful support
- Collaborate with the team to ensure high-quality service
Qualifications:
- Excellent written and verbal communication skills
- Comfortable working independently in a remote environment
- Detail-oriented and organized
- Interest in travel or customer support
- Previous experience is a plus but not required
- Basic computer and internet skills
Why Join Us:
- Fully remote position with a flexible schedule
- Entry-level friendly
- Opportunity to gain experience in client support and travel services
- Work with a supportive, collaborative team