Express is supporting an industry leader in fire suppression for a skilled Field Service Technician to join their team in Eden Prairie, MN. In this role, you will be the face of our company, providing top-notch service and support to our clients in the field. If you enjoy problem-solving, working with your hands, and interacting with customers, this is the perfect opportunity for you!
Responsibilities
- Perform on-site installations, maintenance, and repairs of equipment and systems.
- Diagnose technical issues and provide effective solutions promptly.
- Communicate with customers to understand their needs and provide exceptional service.
- Document service activities and maintain accurate records of work performed.
- Collaborate with the technical support team to resolve complex issues.
- Ensure compliance with safety regulations and company policies.
- Participate in ongoing training and development to stay current with industry trends.
Qualifications
- High school diploma or equivalent; technical degree or certification is a plus.
- Proven experience as a Field Service Technician or similar role.
- Strong mechanical and electrical troubleshooting skills.
- Excellent communication and customer service skills.
- Ability to work independently and manage time effectively.
- Valid driver's license and willingness to travel to client locations.
- Basic computer skills and familiarity with service management software.
Schedule:
- Monday - Friday between 7am to 4pm
You should be proficient in:
- Electrical Troubleshooting
- Industrial Electrical Experience
- Field Service Readiness
Machines & technologies you'll use:
- Programmable Logic Controller (PLC)