Portuguese Customer Service Agent – Entry Level (Relocation to Greece)

Work Location: On-site position based in Greece
Relocation: Required – paid relocation package provided
Employment Type: Full-time
Languages Required: Portuguese (fluent)

Position Overview

Our client is hiring Portuguese-speaking Customer Service Agents for an on-site customer support role in Greece. This opportunity is open to entry-level candidates and requires relocation prior to the start date.

Core Responsibilities

• Provide customer assistance in Portuguese via phone, email, and digital channels

• Handle inquiries related to services or products following established procedures

• Resolve customer issues accurately and within defined timelines

• Document interactions and actions taken in internal systems

• Comply with quality standards, policies, and operational guidelines

• Escalate cases when additional support is required

Candidate Requirements

• Fluent spoken and written Portuguese

• Good command of English (level B2)

• Previous experience is not required; full training will be provided

• Basic computer skills and ability to use multiple systems

• Good communication skills and customer-focused approach

• Ability to work in an on-site environment

• Willingness to relocate and reside in Greece

Employment Conditions

• Full-time employment contract

• Paid training and onboarding

• On-site working environment in Greece

• Paid relocation package

• Benefits in accordance with local employment legislation

Equal Opportunity Statement

All applications are assessed based on role-related qualifications and experience, in line with equal opportunity principles.