A day in the life
You load out your vehicle, confirm parts on your manifest, and head to a customer site. By mid-morning, you’ve placed, leveled, and wired a new bank of commercial washers, walked the client through first power-up, and documented start-up results. After lunch, you troubleshoot an urgent service call, identify a worn component, order the replacement, and record accurate notes before driving to a nearby location for preventive maintenance. You wrap the day by updating your inventory, expenses, and communicating any escalations to your Service Manager.
About Alliance Laundry Systems Distribution
We’re a full-service partner to commercial and industrial laundry operators with 110+ years of know-how. Our team supports customers end to end: site selection, store design, financing, installation, factory-trained service, and genuine parts. We proudly offer trusted brands known for durability and reliability: Speed Queen®, UniMac®, and Huebsch®. Our customers include laundromat owners, Speed Queen franchise operators, and on-premises laundry managers who rely on us to reduce operating costs and grow profits.
What you’ll do
- Deliver, install, commission, and service commercial laundry equipment to internal and external clients, following company standards, techniques, and safety practices.
- Diagnose equipment and parts issues, document findings, recommend solutions, and train customers on proper operation after installation and testing.
- Perform routine preventive maintenance; remove parts for repair or initiate orders to replace worn or faulty components.
- Create precise service and installation reports that clearly summarize work performed.
- Disassemble equipment and subassemblies as needed for maintenance or repair, collaborating with team members to resolve issues.
- Research and place parts orders; review work orders and invoices to ensure timely parts procurement and on-time completion.
- Maintain accurate vehicle stock inventory and submit company expenses with proper documentation.
- Travel within the service territory to conduct on-site repairs, troubleshooting, and installations; respond to emergency or unscheduled maintenance assigned by the Service Manager.
- Communicate critical escalations to the Service Manager and contribute ideas to improve best practices and processes.
- Pitch in on additional tasks that keep the department running smoothly.
Qualifications
Education & Experience
- High school diploma or equivalent required.
- 3+ years repairing commercial, military, industrial, or manufacturing equipment preferred; equivalent education, training, and experience considered.
- Knowledge of single-phase electric power equipment required.
- Experience supporting customers via phone and email/ticketing dispatch preferred.
- Proficiency with MS Outlook, Word, and Excel preferred.
Skills & Abilities
- Strong mechanical aptitude with the ability to identify, diagnose, troubleshoot, and resolve mechanical and electrical issues.
- Capable of reading and interpreting electrical and mechanical drawings.
- Organized and detail-oriented; able to self-manage multiple assignments and deadlines.
- Clear, professional communicator—written, verbal, and interpersonal—across all levels.
- Comfortable with change; resilient and adaptable.
- Self-starter with a strong work ethic, initiative, and persistence.
Travel
Work is primarily within a defined service territory; some overnight travel will be required.
Standard & physical requirements
- Activities include sitting, standing, walking, kneeling, squatting, stooping, bending, climbing, and fine manual work.
- Lift, carry, push, and pull up to 50 lbs frequently; assistive devices provided for heavier items.
- Regularly talk, hear, and handle objects or controls; frequent computer-based work with close vision and focus adjustments.
- Must have a valid driver’s license. A company vehicle may be provided.
- Must have a clean Motor Vehicle Record.
How we work: DRIVE
- Dedicated: You do what you say you’ll do and follow through.
- Respectful: You act with integrity and value diverse perspectives.
- Innovative: You seek better ways and help lead change.
- Versatile: You adapt quickly and show agility in shifting priorities.
- Engaged: You own outcomes and build solutions that fit market needs.