Remote Customer Support Associate – Travel Services
- Remote, Phoenix, United States
- 20,000 - 50,000 USD Annually
JAK Travel Agency is seeking a Remote Customer Support Associate to assist clients with travel planning and to provide friendly, professional guidance from a remote workplace. This role offers flexible hours and is suitable for entry-level candidates. Candidates based in the Phoenix, AZ metropolitan area are encouraged to apply; schedules that align with Mountain Standard Time (MST) are an asset.
Responsibilities:
- Respond promptly to client inquiries via email, phone, and chat.
- Assist clients with travel planning, itineraries, and general questions.
- Maintain accurate and organized client records.
- Provide professional, friendly, and helpful support to clients.
- Collaborate with team members to ensure consistent, high-quality service.
Qualifications:
- Excellent written and verbal communication skills.
- Comfortable working independently in a remote environment.
- Detail-oriented and well organized.
- Interest in travel or customer support.
- Previous experience is a plus but not required.
- Basic computer and internet skills.
Why join us:
- Fully remote with a flexible schedule.
- Entry-level friendly; opportunity to gain experience in client support and travel services.
- Work with a supportive, collaborative team.