Remote Customer Support Associate – Travel Services
- Remote, Oklahoma City, OK
- 20,000 - 50,000 USD Annually
Join JAK Travel Agency as a remote Customer Support Associate serving the Oklahoma City, OK area. In this fully remote position you will assist clients in planning trips, answer travel-related questions, and provide courteous, professional guidance from your home. The role offers flexible hours and is entry-level friendly, suitable for candidates seeking experience in client services and the travel industry.
Responsibilities
- Respond promptly to client inquiries via email, phone, or chat
- Assist clients with travel planning, itineraries, and general questions
- Maintain accurate and organized client records
- Provide professional, friendly, and helpful support
- Collaborate with the team to ensure consistent, high-quality service
Qualifications
- Excellent written and verbal communication skills
- Comfortable working independently in a remote environment
- Detail-oriented and organized
- Interest in travel or customer support
- Previous experience is a plus but not required
- Basic computer and internet skills
Location and Schedule
- Fully remote role targeted to candidates located in Oklahoma City, OK, and surrounding areas
- Flexible schedule with the ability to work hours aligned to Central Time as needed
Why Join Us
- Fully remote work with a flexible schedule
- Entry-level friendly opportunity to gain experience in client support and travel services
- Work with a supportive, collaborative team