Remote Customer Support Associate – Travel Services

Join JAK Travel Agency as a remote Customer Support Associate serving the Oklahoma City, OK area. In this fully remote position you will assist clients in planning trips, answer travel-related questions, and provide courteous, professional guidance from your home. The role offers flexible hours and is entry-level friendly, suitable for candidates seeking experience in client services and the travel industry.

Responsibilities

• Respond promptly to client inquiries via email, phone, or chat
• Assist clients with travel planning, itineraries, and general questions
• Maintain accurate and organized client records
• Provide professional, friendly, and helpful support
• Collaborate with the team to ensure consistent, high-quality service

Qualifications

• Excellent written and verbal communication skills
• Comfortable working independently in a remote environment
• Detail-oriented and organized
• Interest in travel or customer support
• Previous experience is a plus but not required
• Basic computer and internet skills

Location and Schedule

• Fully remote role targeted to candidates located in Oklahoma City, OK, and surrounding areas
• Flexible schedule with the ability to work hours aligned to Central Time as needed

Why Join Us

• Fully remote work with a flexible schedule
• Entry-level friendly opportunity to gain experience in client support and travel services
• Work with a supportive, collaborative team