Remote Travel Advisor Support – Flexible & Fully Remote
- Remote, Albany, NY
- 53,000 - 53,000 USD Annually
We are seeking a Remote Customer Support Specialist to provide exceptional assistance to travelers from a home-based setting, serving customers in New York, NY and across the United States.
Responsibilities:
- Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
- Troubleshoot and resolve customer issues efficiently.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service processes.
Qualifications:
- Strong written and verbal communication skills.
- Customer-focused attitude and effective problem-solving abilities.
- Comfortable with remote work and familiar with common technology and support tools.
- Previous customer service or travel-industry experience is a plus.
Benefits:
- Fully remote role.
- Flexible schedule.
- Travel-related perks and incentives.
- Opportunities for growth and professional development.