A day in the life

You kick off the day by preparing the right containers for outgoing parts—sometimes building wooden crates, other times selecting sturdy cardboard cartons. You cushion each item with spacers, fillers, and protective padding, then secure the load, seal it, and apply the correct labels or stenciled shipping details. You record package weights and freight or postage charges before it leaves the dock.

Next, you decide the best way to ship—carrier, route, and rate—using your working knowledge of shipping procedures. On the inbound side, you unpack deliveries, inspect contents, refuse damaged goods, document shortages, and coordinate with shippers to resolve issues. Before any order goes out, you double-check that every shipment meets specifications.

Throughout the day, you route internal mail to departments, receive and log items in the computer system, and keep the work area spotless. Accuracy matters: you capture every material movement in the software, reconcile physical counts, chase down any package that’s missing or not logged, and file packing slips daily. When a teammate or customer needs help locating a package, you find it fast. You also help cut costs through recycling and other smart practices.

When urgency strikes, you may make an emergency delivery. You scan parts destined for the cleaning room, stage components in bins, and pull them as repairs are ready. You move materials with a tier-lift (powered industrial) truck or hand truck, and at times direct others as they prepare outbound loads or receive incoming goods. You may also coach and train entry-level team members.

Excellence is part of the culture: you participate in the ATS Culture Initiative, drive continuous improvement, measure processes with data, complete required quality core classes, and apply what you learn. You live The Core Values and follow all company and customer safety procedures.

What you bring

• High school diploma or GED, plus three years of related experience; or a comparable mix of education and experience.
• Intermediate data entry skills and a solid grasp of customer service fundamentals.
• Proper lifting techniques.
• Eligibility to obtain Powered Industrial Vehicle Certification.
• Valid driver’s license with a strong driving record.
• Communication and math: able to read and understand brief instructions and memos; write simple correspondence; speak effectively in small groups; and add, subtract, multiply, and divide with whole numbers, fractions, and decimals.
• Sound judgment to follow detailed but straightforward written or verbal directions and work through problems with a few concrete variables.

Nice to have

• Team-oriented, organized, self-starter who can prioritize effectively.
• Basic computer literacy.

Core competencies

• Customer Service
• Safety
• Communication

Physical demands and work environment

This role is hands-on. You will regularly stand, walk, use your hands and fingers, reach with arms, and communicate verbally. You may climb or balance—sometimes using ladders or lifts—and at times stoop, kneel, crouch, or crawl in tight spaces. Sitting occurs occasionally. You may occasionally lift or move items weighing over 50 pounds. Close and color vision are used frequently. Expect occasional exposure to outdoor weather and potential electrical hazards. Most work happens in a loud factory setting where you could encounter hazardous materials and greasy or slick floors.