Transportation Control Center Specialist

Ready to run the hub?

If you enjoy balancing live communications, precise documentation, and yard safety, this role is for you. From dispatching moves to greeting visitors, you’ll be the control point that keeps products and people moving safely and on time.

Why this role matters

• Keep operations flowing in all conditions: cold, snow, rain, or heat.
• Be the courteous voice and face for customers via phone, email, and in person.
• Protect quality and safety by following checklists, procedures, and escalation paths.

What you will do

• Answer internal/external calls; register visitors and direct them to proper entry points.
• Guide carrier drivers through the trailer security exit checklist and store it with the BOL.
• Dispatch and record trailer moves; maintain accurate inventory/location records of finished goods and other trailers.
• Submit Quality Issue notifications to the Quality Department.
• Document every interaction, inquiry, complaint, and action in a neat, legible daily shift log.
• Provide a thorough end-of-shift pass-down to the Security Guard.
• Direct emergency vehicles and coordinate communications during emergencies when needed.
• Read and interpret documents and instructions; multitask in a fast-paced setting.
• Complete the Vehicle Daily Inspection checklist on your assigned vehicle.
• Uphold safe, efficient work practices; ensure the safety of others around moving vehicles.
• Maintain key and equipment lists; handle filing, records retention, copying, scanning, and distributing paperwork.
• Follow company policies and procedures; escalate unresolved issues to your supervisor; perform other assigned duties.

Schedule

Monday through Friday, 3:00 p.m.–11:00 p.m. Overtime may be required. Consistent, on-time attendance is expected.

What you need to succeed

• High School Diploma, GED, or technical school background and 2+ years’ related experience in a manufacturing environment.
• Valid Driver’s License; demonstrated safe driving with a strong record.
• English fluency; able to work independently without direct supervision.
• Excellent time management and prioritization to juggle competing demands.
• Experience with two-way and emergency radio systems.
• Core strengths: self-motivated, driven, positive outlook.
• Proficiency in shipping/receiving, warehouse operations, material handling, and inventory management/control.

Reasonable accommodation

Above is a list of the most important responsibilities and functions, which are essential to the position. Employees must be able to perform these essential functions satisfactorily with or without a reasonable accommodation. Accommodations will be evaluated and provided to eligible employees on a case by case basis, depending on the employee's medical restrictions, work availability, the nature of the position, the position's essential functions and other relevant factors.